Toshiba Tecra A9-S9012X User Manual - Page 200
DVD operating problems, A blank screen appears while watching a DVD-ROM movie, or title.
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200 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 4 Verify that your computer recognizes your optical drive by double-clicking the My Computer icon on the desktop. The optical drive should appear in the list. 5 See "Checking device properties" on page 182 for instructions on using Device Manager to view the optical drive properties. 6 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off Monitor feature in the Display Properties using the following steps: 1 Right-click in a blank area of the Windows® desktop. 2 Click Properties. 3 Click the Screen Saver tab. 4 Deselect Shut off Monitor. Jumping video lines appear around the DVD-ROM video window. To change the screen's display resolution: 1 Click Start, Control Panel. The Control Panel window appears. 2 Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. 3 Click the Settings tab. 4 Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480.