Toshiba Tecra R950-SMBN1X User Guide

Toshiba Tecra R950-SMBN1X Manual

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  • Toshiba Tecra R950-SMBN1X | User Guide - Page 1
    Tecra® R950 Series User's Guide If you need assistance: ❖ Technical support is available online at Toshiba's Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 2
    Tecra® R950 instructions in the applicable user guides and/or manuals TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 3
    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 4
    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 5
    frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 6
    shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 7
    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 8
    8 VCCI Class B Information Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 9
    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 10
    10 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120- equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The name of the radio equipment: refer to the equipment label provided on the computer
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 11
    outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country.
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    networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information. When you
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 13
    problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba review interference to other devices or services is perceived or identified as
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 14
    ™ connectivity may require you to purchase additional software or hardware at extra cost. Availability of WiMAX™ is limited, check with your service provider for details on availability and network limitations. Broadband performance and results may vary due to environment factors and other variables
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    or be required to assist in providing support to any third parties for such modified products. NOTE Many regulatory agencies consider Wireless WiMAX™ adapters to be "modules", and accordingly, condition system-level regulatory approval upon receipt and review of test data documenting that the
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    injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 17
    OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Trademarks Tecra, AccuPoint, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 18
    information may be obtained from MPEG LA, LLC. See www.mpegla.com. Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 19
    Contents Introduction 26 This guide 28 Safety icons 29 Other icons used 29 Your computer's features and specifications ....30 Other documentation 30 Service options 30 Chapter 1: Getting Started 31 Selecting a place to work 31 Setting up a work environment 31 Keeping yourself comfortable
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    39 Charging the main battery 41 Using the computer for the first time 42 Setting up your software 42 Registering your computer with Toshiba 42 Adding optional external devices 43 Adding memory (optional 43 Installing a memory module 43 Removing a memory module 49 Checking total memory 52
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    optical disc 87 Playing optical media 87 Recording optical media 88 Removing a disc with the computer on 89 Removing a disc with the computer off 89 Toshiba's online resources 89
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    low .....96 Setting battery notifications 96 Conserving battery power 97 Power Plans 98 Using a hot key to set the Power Plan 99 Using the TOSHIBA eco power plan 99 Changing the main battery 100 Removing the battery from the computer .......101 Inserting a charged battery 102 Taking care of
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    137 USB Sleep and Charge 137 Enabling/Disabling USB Sleep and Charge......139 Power supply mode settings 139 TOSHIBA Button Support 140 TOSHIBA Accessibility 141 Trusted Platform Module (TPM 142 Fingerprint Authentication Utility 143 Fingerprint utility limitations 143 Using the Fingerprint
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 24
    Contents Fingerprint reader limitations 146 TOSHIBA eco Utility 147 TOSHIBA Service Station 148 TOSHIBA PC Health Monitor 148 ConfigFree 149 Getting Started 149 ConfigFree® Utilities 150 Chapter 6: If Something Goes Wrong 153 Problems that are easy to fix 153 Problems when you turn on the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 25
    Contents 25 Other Toshiba Internet Web sites 179 Toshiba's worldwide offices 180 Appendix A: Hot Keys/TOSHIBA Cards 181 Hot Key Cards 181 Using the Hot Key Cards 182 Hot key functions 183 Optical disk drive 183 Volume Mute 184 Lock (Instant
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 26
    efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. When considering additions to your home office, purchase products
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    its retail version (if available), and may not include user manuals or all program functionality. NOTE The product specifications and configuration information on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at the time
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 28
    28 Introduction This guide This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 29
    29 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 30
    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 31
    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 32
    recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space
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    close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 34
    34 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don't rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 35
    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 36
    your shoulders relaxed when using a mouse or other optional pointing device? Are your hands and wrists aligned in a comfortable, straight posture? Are your arms supported in the forearm area (not at the wrist)? Do you hold the mouse or trackball with a loose, relaxed hand? Do you use a light touch
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    and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 38
    38 Getting Started Setting up your computer ❖ Scan all new files for viruses. This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to
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    a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, in serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 40
    40 Getting Started Connecting to a power source AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 41
    AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 42
    the keyboard area before closing the display panel. Small bright dots may appear on your screen display when guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 43
    Toshiba Website at register.toshiba. under the Toshiba standard devices or memory, Toshiba recommends setting up ❖ Connect external devices (see "Using the Toshiba Dual Pointing Device" on page 68) ❖ visit accessories.toshiba.com. Your external devices or memory, Toshiba recommends setting up your
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 44
    before they have cooled. Failure to follow these directions could result in minor bodily injury. To avoid damaging the computer's screws, use a small Phillips screwdriver of the correct size that is in good condition. Installing a memory module with the computer's power on may damage the computer
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 45
    Getting Started 45 Adding memory (optional) 2 Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. Do
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 46
    Getting Started Adding memory (optional) 6 Using a small Phillips screwdriver, loosen the captive screw that secures or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 47
    Getting Started 47 Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 48
    48 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts
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    Getting Started 49 Adding memory (optional) 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 50
    could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 51
    Getting Started 51 Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 52
    52 Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 53
    storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 54
    54 Getting Started Recovering the Internal Storage Drive Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 55
    when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 56
    56 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data will be
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 57
    Getting Started 57 Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer's internal storage drive or by using recovery media, if you have created such media. To recover using the first method,
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 58
    58 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 59
    Getting Started 59 Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Recovering to a custom size partition
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 60
    when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 61
    Getting Started 61 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 62
    , in the Search field, type Recovery Media Creator. In the list that appears above, click on your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down lists next to "System Recovery
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 63
    disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 64
    . For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 61. With recovery media, you can: ❖ Recover to out-of-box state
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 65
    be deleted and rewritten. Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select deletes all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 66
    all data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. on which type of media you are using, and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 67
    , type Computer Management. In the list that appears above, click on your selection. 2 Select Manage. 3 Click Disk Management. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 68
    pad secondary button *Available on certain models (Sample Illustration) Toshiba Dual Pointing Device buttons AccuPoint® II pointing device-Moves the -Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 69
    69 Using the Toshiba Dual Pointing Device NOTE Some of the touch pad operations described in this section are only supported in certain applications. and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon
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    70 Getting Started Using the Toshiba Dual Pointing Device To: Do the following: Example: Move control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 71
    lift your finger off of the touch pad. Zoom in/out To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click on Settings. Double-click on Scrolling Circular scrolling and then double-click on
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    click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 73
    along the bottom edge of the touch pad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click
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    port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external display device.
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    , the external device only, or both simultaneously. NOTE You may need to change the input on your television or external display device. See the User's manual for your external display device.
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    76 Getting Started Using external display devices NOTE Some modes are only available with the appropriate device attached and turned on. The quickest way to change the display output settings is to use the display hot key (Fn + F5): 1 Press Fn and F5 simultaneously. NOTE To configure your
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 77
    There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 98. There are
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 78
    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 79
    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    80 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the
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    Learning the Basics 81 Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing
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    82 Learning the Basics Starting a program F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/
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    Learning the Basics 83 Starting a program Starting a program using the Search programs and files field This example uses the Start menu's Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 84
    84 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer
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    storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 86
    disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the
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    the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 88
    For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 89
    a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 90
    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 91
    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
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    not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Using additional batteries If you travel and need to work for many hours without an AC power source, you may
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    Mobile Computing 93 Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity.
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    94 Mobile Computing Monitoring main battery power Monitoring main battery power The computer's main battery light gives you an indication of the main battery's current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 95
    Mobile Computing 95 Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). System indicator lights AC power
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    96 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 97
    Mobile Computing 97 Monitoring main battery power 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 98
    98 Mobile Computing Monitoring main battery power Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 99
    . 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 100
    power consumption and accumulated savings over time. To learn how to access the utility, see "TOSHIBA eco Utility™" on page 147. For more information on the TOSHIBA eco power plan, see the Help file in the TOSHIBA eco Utility™ window. Changing the main battery When your main battery has run out of
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 101
    Mobile Computing Changing the main battery 101 Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and
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    102 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane
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    , replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 104
    104 Mobile Computing Disposing of used batteries ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option.
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 105
    accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba
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    your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the Hot Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 181.
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    features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 108
    108 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image)
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 109
    to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar
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    Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with use the Hot Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 181.
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 111
    111 NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 170. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and
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    112 Exploring Your Computer's Features Using the Web Camera 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have finished recording, click the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click Save.
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    light glows when the Web Camera is active. Using an ExpressCard® (Available on certain models.) The ExpressCard® reader supports the use of ExpressCard media. The reader also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 114
    it out of the slot. (Sample Illustration) Removing an ExpressCard Using the Memory card reader (Available on certain models.) The Memory card reader supports the use of Memory Stick®, Memory Stick PRO™, Memory Stick PRO Duo™, Memory Stick Duo™, Secure Digital™ (SD™), or MultiMediaCard® (MMC®) media
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 115
    Detailed Specifications for a compatibility list. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 116
    116 Exploring Your Computer's Features Using the Memory card reader Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. If the system is
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 117
    a proper connection between your computer and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user's manual that came with your Port Replicator, or visit support.toshiba.com.
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    your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility 118
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    Utilities TOSHIBA Assist 119 ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 120
    120 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® "Connectivity Doctor". ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab
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    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 121 (Sample Image) TOSHIBA Assist window - Secure tab
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    122 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab
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    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ 123 (Sample Image) TOSHIBA Assist window - Optimize tab
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 124
    . In the list that appears above, click on your selection. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample Image) TOSHIBA Application Installer selection screen 4 Click Install, then follow the on-screen prompts to complete the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 125
    additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 126
    window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. (Sample Image) Supervisor Password Utility window 4 Click Set. A pop-up screen appears asking for a password. 5 Enter your
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 127
    Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Delete. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. A message displays
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 128
    Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. NOTE This will remove the user password only
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 129
    or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant's image has been registered. TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant's. In
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 130
    these features can be used with each other to increase security even further, or to simplify the ways that you protect your system. To open TOSHIBA Security Assist: ❖ Click the Start button and, in the Search field, type Security Assist. In the list that appears above, click on your selection, or
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 131
    Utilities TOSHIBA Security Assist 131 ❖ Log on Settings-Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 132
    PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click the Start button and, in the Search field, type PC Diagnostic Tool. In the list that appears above, click on
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 133
    or disable hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection Utility: 1 Click the Start button and, in the Search field, type HDD Protection Utility. In the list that appears above, click on
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 134
    field, type Mouse. In the list that appears above, click on your selection, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Hardware ❖ Advanced
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 135
    tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Advanced-Allows you to enable/disable the ports and features on your computer ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 136
    136 Utilities TOSHIBA Hardware Setup ❖ CPU-Allows you to enable or disable CPU frequency switching modes Dynamically Switchable-This mode is the default setting for your computer, and
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    Sleep and Charge function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button and, in the Search field, type Sleep Utility. In the
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 138
    138 Utilities TOSHIBA Sleep Utility NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port
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    battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 140
    USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the system control buttons. These buttons are located on the system control panel directly above the keyboard
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 141
    , meaning you can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click the Start button and, in the Search field, type Accessibility. In the list that appears above, click on your
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 142
    enabled using the following procedures. To install TPM: 1 Launch the TOSHIBA Application Installer and install: Infineon Trusted Platform Module Utility 2 Follow the onscreen instructions. 3 Restart the computer. 4 Follow the onscreen instructions. For further information on how to set up and use
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 143
    does not guarantee that the fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 144
    Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 145
    Utilities Fingerprint Authentication Utility 145 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 146
    successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 147
    Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button and, in the Search field, type eco Utility. In the list that appears
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 148
    the examples specified here. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 149
    TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 150
    with an "X." ConfigFree® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 151
    Utilities ConfigFree® ❖ Status of Wireless Connection switch 151 (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 152
    152 Utilities ConfigFree® To create a profile: 1 Click the icon in the notification area. 2 Move the pointer to Profiles. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.
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    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 154
    again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 155
    If Something Goes Wrong Problems when you turn on the computer 155 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 156
    support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 157
    have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 158
    system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click the Start button and, in the Search field, type Help and
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 159
    used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 160
    module, following the instructions in "Removing a memory module" on page 49. 3 Reinstall the memory module, following the instructions in "Installing a system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 161
    is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 162
    the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 163
    Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 164
    (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 165
    run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 166
    , such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc drive eject button on regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 167
    ® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. If
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 168
    168 If Something Goes Wrong ExpressCard® problems 2 Double-click the appropriate ExpressCard, which will be step 6. ❖ If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the Device Manager window,
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 169
    supported. The system does not recognize your ExpressCard®. Refer to the ExpressCard® documentation. Removing a malfunctioning card and reinstalling it can correct many problems contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 170
    . Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 171
    will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 181. ❖ Use IPCONFIG to verify Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi®
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 172
    can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned on page 159 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 173
    Computing tips" on page 79 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 174
    quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 175
    the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 176
    3 Click Control Panel. 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files." General tips for installing hardware and software Here are a few tips to
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 177
    a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 178
    information, see "TOSHIBA Sleep Utility" on Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 179
    acclaim.toshiba.com laptopforums.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 180
    . Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL United Kingdom The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany For more information
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 181
    provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ ODD ❖
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 182
    182 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 183
    , turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Optical disk drive This TOSHIBA Card or hot key opens/closes the optical disk drive tray on your computer. Selecting this Card or pressing the hot key displays the following
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 184
    Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 185
    Cards Hot key functions 185 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 186
    Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 187
    Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 187 This TOSHIBA Card or hot key places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ To enable Sleep mode, select . ❖ To cancel, select .
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 188
    Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 189
    Cards Hot key functions 189 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 190
    190 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 191
    Cards Hot key functions 191 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 192
    Card or hot key enables/disables the touch pad. For more information on using the touch pad, see "Using the Toshiba Dual Pointing Device" on page 68. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable touch pad
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 193
    Hot Keys/TOSHIBA Cards Hot key functions 193 Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 194
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 195
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 196
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 197
    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 198
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 199
    are non-printing characters, such as a paragraph break in a word-processing program. A character occupies one byte of computer storage. chip-A small piece of silicon containing computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 200
    200 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 201
    a device or program imitates another device or program. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 202
    202 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 203
    See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive system automatically recognize the change. I icon-A small image displayed on the screen that represents mail, the World Wide Web, and other services. See also World Wide Web. K keyboard
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 204
    long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps. LCD (Liquid Crystal Display)-A type of display that uses a liquid substance between two transparent
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 205
    205 Glossary motherboard-The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt-See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 206
    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 207
    power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used to store and transfer data between digital products
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 208
    Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See USB-See Universal Serial Bus (USB). USB Flash drive-A small, portable flash memory card that plugs into a computer's USB problem. Utilities are often related to computer system management.
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 209
    209 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 210
    Index A AC adaptor 39 AC power 91 AC power light 39 accessing network 111 adding memory check total memory 52 memory (optional) 43 optional external devices 43 adequate ventilation cooling fan 38 adjusting touch pad settings 70 audio features 111 B backing up files 79, 84 battery battery life 90
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 211
    taking care of 103 battery indicator light 95 BIOS Setup see TOSHIBA Hardware Setup button eco Utility™ 99 eject, optical disc drive system 107 Device Manager fixing a problem 159 directing display output 75 disabling touch pad 72, 192 display troubleshooting 163 display devices external 74 display
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 212
    exploring desktop 107 ExpressCard® inserting 113 removing 114 troubleshooting 167 using 113 ExpressCard® problems computer stops working 168 errors 169 hot swapping 143 function keys 81 H headphones using 112 Help and Support troubleshooting 158 Hibernation mode hot key 188 hot key disabling or
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 213
    battery 104 manual eject hole problems troubleshooting 163 monitoring battery power 94 mouse utility 134 moving the computer 77 N network accessing 111 connecting your computer 111 networking wireless 110 notification area 110 O ON/OFF indicator light 95 online resources Toshiba
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 214
    manual eject hole 86 playing optical media 87 recording optical media 88 removing a disc 89 solid state drive (SSD) 86 troubleshooting 165 using 85, 86 optical discs troubleshooting 36 primary button 68 printer troubleshooting 169 problem solving contacting Toshiba 179 Startup options 157 program,
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 215
    points troubleshooting 174 program from Start 83 Startup menu problem solving 157 supervisor password, deleting Toshiba online resources 89 registering computer Toshiba Web site 42 worldwide offices 180 TOSHIBA Accessibility 141 Toshiba accessories memory 43 TOSHIBA Application Installer 124 TOSHIBA
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 216
    HDD Protection Utility 133 TOSHIBA PC Diagnostic Tool Utility 132 TOSHIBA PC Health Monitor 148 TOSHIBA Security Assist 130 TOSHIBA Service Station 148 TOSHIBA Sleep Utility 137 TouchPad™ control buttons 73 primary button 73 secondary button 73 traveling tips 105 troubleshooting 162 AC power light
  • Toshiba Tecra R950-SMBN1X | User Guide - Page 217
    the keyboard 80 using the Toshiba Dual Pointing Device 68 Utilities 118 V video projector adjusting display 77 W warranty standard limited warranty 30 Web Camera using 112 Web sites 179 Wi-Fi® wireless networking 110 Windows® operating system desktop 107 troubleshooting 156 Windows® Start menu
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GMAD00299010
05/12
If you need assistance:
❖
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 153
in this guide.
Tecra
®
R950 Series
User’s Guide