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If Something Goes Wrong, TOSHIBA PC Health Monitor

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24 Contents Fingerprint reader limitations 146 TOSHIBA eco Utility 147 TOSHIBA Service Station 148 TOSHIBA PC Health Monitor 148 ConfigFree 149 Getting Started 149 ConfigFree® Utilities 150 Chapter 6: If Something Goes Wrong 153 Problems that are easy to fix 153 Problems when you turn on the computer............154 The Windows® operating system is not working ..156 Using Startup options to fix problems 157 Internet problems 158 The Windows® operating system can help you 158 Fixing a problem with Device Manager 159 Checking device properties 159 Memory problems 160 Power and the batteries 160 Keyboard problems 162 Display problems 162 Disk or storage drive problems 164 Error-checking 164 Optical disc drive problems 165 Sound system problems 166 ExpressCard® problems 167 ExpressCard® checklist 167 Resolving ExpressCard® problems 167 Printer problems 169 Wireless networking problems 170 DVD operating problems 172 Develop good computing habits 173 Data and system configuration backup in the Windows® operating system 174 If you need further assistance 178 Contacting Toshiba 179

Section	Page
Tecra® R950 Series User’s Guide	1
Contents	19
Introduction	26
This guide	28
Safety icons	29
Other icons used	29
Your computer’s features and specifications	30
Other documentation	30
Service options	30
Chapter 1: Getting Started	31
Selecting a place to work	31
Setting up a work environment	31
Keeping yourself comfortable	32
Computer user comfort recommendations	32
Good Working Posture	32
Using the notebook with an external keyboard, mouse or monitor	33
Typing style	34
Taking breaks and varying tasks	34
Mobile computing tips	35
Transporting the notebook	35
Seeking additional help	35
Check list	36
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Connecting to a power source	39
Charging the main battery	41
Using the computer for the first time	42
Setting up your software	42
Registering your computer with Toshiba	42
Adding optional external devices	43
Adding memory (optional)	43
Installing a memory module	43
Removing a memory module	49
Checking total memory	52
Recovering the Internal Storage Drive	52
Recovering to out-of-box state (recommended recovery method)	54
Recovering without changing the internal storage drive partitions	56
Recovering to a custom size partition	59
Creating recovery media	61
Restoring from recovery media	64
Erasing the Internal Storage Drive	66
Checking the internal storage drive operating status	67
Installing drivers and applications	67
Using the Toshiba Dual Pointing Device	68
Adjusting touch pad settings	72
Disabling or enabling the touch pad	72
Scrolling with the touch pad	73
Control buttons	73
Connecting an external device	73
Using external display devices	74
Selecting video cables	74
Connecting an HDMI™-compatible television or display device	74
Connecting an external monitor or projector	75
Connecting an external monitor via the DisplayPort™	75
Directing the display output when you turn on the computer	75
Adjusting the quality of the external display	77
Customizing your computer’s settings	77
Caring for your computer	77
Cleaning the computer	77
Moving the computer	77
Using a computer lock	78
Chapter 2: Learning the Basics	79
Computing tips	79
Using the keyboard	80
Character keys	81
Ctrl, Fn, and Alt keys	81
Function keys	81
Special Windows® keys	82
Starting a program	82
Starting a program using the Search programs and files field	83
Starting a program from the Start menu	83
Saving your work	84
Backing up your work	84
Restoring your work	84
Using the optical disc drive	85
Optical disc drive components	86
Inserting an optical disc	87
Playing optical media	87
Recording optical media	88
Removing a disc with the computer on	89
Removing a disc with the computer off	89
Toshiba’s online resources	89
Chapter 3: Mobile Computing	90
Toshiba’s energy-saver design	90
Running the computer on battery power	90
Battery Notice	90
Power management	91
Using additional batteries	92
Charging the main battery	92
Charging the RTC battery	93
Monitoring main battery power	94
Determining remaining battery power	95
What to do when the main battery runs low	96
Setting battery notifications	96
Conserving battery power	97
Power Plans	98
Using a hot key to set the Power Plan	99
Using the TOSHIBA eco power plan	99
Changing the main battery	100
Removing the battery from the computer	101
Inserting a charged battery	102
Taking care of your battery	103
Safety precautions	103
Maintaining your battery	104
Disposing of used batteries	104
Traveling tips	105
Chapter 4: Exploring Your Computer’s Features	107
Exploring the desktop	107
Finding your way around the desktop	108
Setting up for communications	110
Connecting your computer to a network	111
Exploring audio features	111
Recording sounds	111
Using external speakers or headphones	112
Using the Web Camera	112
Using an ExpressCard®	113
Inserting an ExpressCard®	113
Removing an ExpressCard®	114
Using the Memory card reader	114
Inserting memory media	115
Removing memory media	116
Using the eSATA/USB combo port	117
Using the expansion port	117
Chapter 5: Utilities	118
TOSHIBA Assist	119
Connect	120
Secure	121
Protect & Fix	122
Optimize	123
TOSHIBA Application Installer	124
Setting passwords	125
Using an instant password	125
Using a supervisor password	126
Using a user password	127
TOSHIBA Face Recognition Utility	129
TOSHIBA Security Assist	130
TOSHIBA PC Diagnostic Tool Utility	132
TOSHIBA HDD Protection Utility	133
Mouse Utility	134
TOSHIBA Hardware Setup	135
TOSHIBA Sleep Utility	137
Starting the TOSHIBA Sleep Utility	137
USB Sleep and Charge	137
Enabling/Disabling USB Sleep and Charge	139
Power supply mode settings	139
TOSHIBA Button Support	140
TOSHIBA Accessibility	141
Trusted Platform Module (TPM)	142
Fingerprint Authentication Utility	143
Fingerprint utility limitations	143
Using the Fingerprint Authentication Utility	143
Fingerprint Logon	144
Care and maintenance of your fingerprint reader	144
Fingerprint reader limitations	146
TOSHIBA eco Utility™	147
TOSHIBA Service Station	148
TOSHIBA PC Health Monitor	148
ConfigFree®	149
Getting Started	149
ConfigFree® Utilities	150
Chapter 6: If Something Goes Wrong	153
Problems that are easy to fix	153
Problems when you turn on the computer	154
The Windows® operating system is not working	156
Using Startup options to fix problems	157
Internet problems	158
The Windows® operating system can help you	158
Fixing a problem with Device Manager	159
Checking device properties	159
Memory problems	160
Power and the batteries	160
Keyboard problems	162
Display problems	162
Disk or storage drive problems	164
Error-checking	164
Optical disc drive problems	165
Sound system problems	166
ExpressCard® problems	167
ExpressCard® checklist	167
Resolving ExpressCard® problems	167
Printer problems	169
Wireless networking problems	170
DVD operating problems	172
Develop good computing habits	173
Data and system configuration backup in the Windows® operating system	174
If you need further assistance	178
Contacting Toshiba	179
Other Toshiba Internet Web sites	179
Toshiba’s worldwide offices	180
Appendix A: Hot Keys/TOSHIBA Cards	181
Hot Key Cards	181
Using the Hot Key Cards	182
Hot key functions	183
Optical disk drive	183
Volume Mute	184
Lock (Instant security)	185
Power plan	186
Sleep mode	187
Hibernation mode	188
Output (Display switch)	189
Display brightness	190
Disabling or enabling wireless devices	191
Disabling or enabling the touch pad	192
Keyboard hot key functions	193
Appendix B: Power Cord/Cable Connectors	194
Glossary	195
A	197
B	198
C	199
D	200
E	201
F	202
G	202
H	202
I	203
K	203
L	203
M	204
N	205
O	205
P	205
R	206
S	207
T	208
U	208
W	209

Match case Limit results 1 per page

Contents

Fingerprint reader limitations

..........................

146

TOSHIBA eco Utility™

...........................................

147

TOSHIBA Service Station

......................................

148

TOSHIBA PC Health Monitor

.................................

148

ConfigFree

...........................................................

149

Getting Started

................................................

149

ConfigFree

Utilities

........................................

150

Chapter 6: If Something Goes Wrong

....................................

153

Problems that are easy to fix

................................

153

Problems when you turn on the computer

............

154

The Windows

operating system is not working ..156

Using Startup options to fix problems

............

157

Internet problems

...........................................

158

The Windows

operating system

can help you

.............................................

158

Fixing a problem with Device Manager

.................

159

Checking device properties

.............................

159

Memory problems

................................................

160

Power and the batteries

........................................

160

Keyboard problems

...............................................

162

Display problems

..................................................

162

Disk or storage drive problems

.............................

164

Error-checking

................................................

164

Optical disc drive problems

...................................

165

Sound system problems

.......................................

166

ExpressCard

problems

........................................

167

ExpressCard

checklist

...................................

167

Resolving ExpressCard

problems

.................

167

Printer problems

...................................................

169

Wireless networking problems

..............................

170

DVD operating problems

.......................................

172

Develop good computing habits

...........................

173

Data and system configuration backup in the

Windows

operating system

.....................

174

If you need further assistance

...............................

178

Contacting Toshiba

.........................................

179