Toshiba Z10t-A Windows 8.1 Users Guide for Portege Z10t-A Series - Page 109
Using Startup options to fix problems
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109 If Something Goes Wrong The Windows® operating system is not working ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Click or touch Restart Now under Advanced Startup. The computer restarts. 7 Click or touch Troubleshoot from the menu. You now have several options: Refresh your device ❖ Your files and personalization settings won't change ❖ Your device settings will be changed back to their defaults ❖ Your Apps from the Windows® Store are retained