Uniden TRU341 English Owners Manual - Page 17

Troubleshooting If your TRU 341 cordless telephone is not performing to your expectations, please tr y these simple steps. If you are still unable to resolve the problems, contact your place of purchase or call customer service at (800) 297-1023. Caution: Do not attempt to service this unit yourself. Servicing must be performed by qualified personnel. Problem Suggestion The status LED won´t come • Make sure the AC adapter is plugged into the base and wall outlet. on when handset is placed • Make sure the handset is properly seated in the base. in base • Make sure the rechargeable battery pack is properly connected in the handset. • Make sure that the charging contacts on the handset and on the base are clean. The audio sounds weak and/or scratchy • Make sure that the base antenna is in the vertical position. • Interference may be caused by other electronic equipment such as TVs, computers, microwave ovens, etc. • You may have gone too far from the base. • Press channel to help eliminate background noise. Can´t make or receive calls • Check both ends of the telephone line cord. • Make sure the AC adapter is plugged into the base and a wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Reset the security code by placing the handset back on the base for a few seconds. The status LED will blink indicating that the phone has been reset. Handset doesn´t ring • The nickel-cadmium battery pack may be weak. or receive a page • Charge the battery for 15 hours. • The handset may be too far away from the base. • Place the base away from appliances or metal objects. • Reset the security code by placing the handset back on the base for a few seconds. The status LED will blink indicating that the phone has been reset. Severe noise interference • Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances. • Move to another location or turn off the source of interference. TROUBLESHOOTING T R O U B L E S H O O T I N G [ 15 ]