ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel IFP
ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel Manual
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ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel manual content summary:
- ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 1
in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also su equipo lea cu idadosamente las instrucciones en este manual" Model No. VS18697 P/N: IFP9850-4 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 2
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 3
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Do not use the device near water. To reduce the risk of fire or electric shock, do not - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 4
in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. Also, avoid any direct lighting. • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: ͫ if the power supply cord or plug is - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 5
Contents Safety Precautions 3 Introduction 9 Package Contents...9 Wall Mount Kit Specifications (VESA 10 Product Overview 11 Front Panel | Control Panel | Rear Panel 11 I/O Panel...13 Remote Control...15 Using Gestures...19 Select and Deselect an Object (Clicking 19 Display Menu Options (Right - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 6
Using Your ViewBoard 27 Powering On/Off your ViewBoard 27 Initial Launch Setup 28 vLauncher - Customizable Welcome Screen 30 vLauncher Message 30 Applications...31 Toolbar...33 On-Screen Display (OSD) Menu 39 General Settings...40 Input Settings...41 Widget...42 Settings - HDMI & VGA Input - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 7
86 Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet...87 Cast Out from a Mobile Device that Supports Annotation 88 Screen Recorder...89 Air Class...90 Voter...92 Judge...94 Responder...95 Selector...96 Grouping...96 Message...97 Manager...97 Exit...97 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 8
Modes...124 VGA Mode...124 HDMI Mode...124 USB Type-C Mode 125 Troubleshooting 126 Maintenance...128 General Precautions 128 Cleaning the Screen 128 Cleaning the Case 128 Regulatory and Service Information 129 Compliance Information 129 FCC Compliance Statement 129 Industry Canada Statement - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 9
RS-232 adapter • Clamp x 5 • Screw x 8 • USB Type-C cable 1.5V 1.5V ViewBoard IFP50 series Commercial Touch Display Quick Start Guide Guía de inicio rápido Guide rapide de début Guia de inicio rapido NOTE: The power cord and video cables included in your package may vary depending on your country - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 10
Wall Mount Kit Specifications (VESA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. B A D C Model VESA Spec. (A x B) Standard Screw (C x - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 11
Product Overview Front Panel | Control Panel | Rear Panel 1 23 4 5 5 11 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 12
Number Item Description • Turn on/off the device 1 • Tap to enter Energy Saving mode • Press and hold for at least two (2) seconds to enter Standby mode 2 IR Receiver 3 Ambient light sensor 4 USB 2.0. Smart USB port for PC, HDMI, VGA, and Android input signals. 5 Speaker 12 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 13
14 15 16 NOTE: 15 16 • TOUCH, HDMI, and VGA are grouped by color; i.e. TOUCH 1 should be used with HDMI 1/2. • Under Android, USB ports only support 2.0 file transfer speeds. 13 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 14
Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Port Description HDMI OUT Connect to devices with HDMI input function. Supports 1080p and 4K@60Hz. USB 3.0 Connect USB devices such as hard disks, keyboard, mouse, etc. Automatically switches between PC and Android. TOUCH 1 Touch signal output - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 15
Remote Control 1 10 2 11 3 12 4 13 5 14 15 6 16 17 7 18 19 8 9 20 15 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 16
Number 1 Power on/off Description 2 Screen capture 3 [PC¹] Windows button 4 Startup writing 5 Back to the Embedded player Home Screen 6 Back / Return to previous page 7 Increase / Decrease volume 8 Numeric Keypad 9 Information 10 Input source selection Media control buttons: ͫ - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 17
Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two "AAA" batteries, ensuring the "+" symbol on the battery matches the "+" on the battery post. 3. Replace the cover by aligning it with the slot on the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 18
Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control's signal to the receiver. 30° 30° 18 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 19
Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object ( - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 20
Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. Swipe Up for General Settings Swipe up - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 21
Making Connections Connecting External Devices and Touch Connection Type-C or Type-C Cable TOUCH USB Cable HDMI Cable HDMI or TOUCH USB Cable VGA Cable Computer VGA Your external device(s) can be connected in any of the following configurations: Type C Connection To connect via Type C: - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 22
RS-232 Connection RS-232 Serial Port Cable Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. 22 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 23
USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into the USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into the LAN port. Network Cable - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 24
Media Player Connection HDMI IN DVD HDMI HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. 2. Plug in the power cord of your ViewBoard, and turn on the power supply switch. 3. Press the Power button on the right-hand - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 25
SPDIF Connection SPDIF Optical Cable Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system's optical connector. 2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. 3. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 26
Video Output Connection HDMI OUT HDMI Cable Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. 2. Plug in the power cord of your ViewBoard, and turn on the power supply - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 27
Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the "On" position. The AC Power input and switch are located at the bottom of the unit. 2. Press the Power button to turn on the ViewBoard. 3. To turn - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 28
Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 28 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 29
3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5. Accept or Decline the Privacy and Copyright Protection Terms. 29 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 30
vLauncher - Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them. 30 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 31
Additionally, a password can be set by tapping on Set Password. Applications Installed applications can all be found on the welcome screen. To view all applications tap on the Down Arrow. 31 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 32
To hide the application drawer tap the Up Arrow. To add a shortcut to an application, tap, hold, and drag up the icon. To remove an application shortcut, tap, hold, and drag the icon down. 32 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 33
Toolbar Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired tool icon. NOTE: The default toolbar setting is to be available for all input sources; however, users can go to: Settings > - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 34
Icon Description Return to the previous operation screen. Back NOTE: Only for the Embedded Player source. Return to the Home Screen of the Embedded Player. Home Display all embedded applications that are currently being used. Recent View all installed applications. App Launch the myViewBoard - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 35
Pen Annotate the overlay of any input source with black, white, yellow, orange, red, pink, green, or blue ink. NOTE: The default pen setting supports up to 10-point writing. Highlighter Mark and highlight with yellow, grey, gold, orange, red, pink, green or blue ink. NOTE: The default highlighter - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 36
Icon Description View more applications within the ViewBoard tool bar. Screen Freeze Spotlight Stopwatch Timer Air Class Hide/Unhide Screen Capture Screen Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. Zoom in - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 37
Icon Description Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. Timer More Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 38
Icon Description Air Class Interactive teaching tool for classroom usage. More Screen Capture Take a screenshot of the current screen. Access the General Settings. Settings 38 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 39
On-Screen Display (OSD) Menu Access General Settings, Input Settings, and Widgets through the OSD Menu. ViewBoard has two options for opening the OSD Menu: Option 1 Long press anywhere in the vLauncher background. 30° 30° Option 2 Press the INPUT button on the remote control. 39 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 40
General Settings To adjust the Backlight and enable/disable Flicker Free: 1. Press INPUT on the remote control or long press the vLauncher background and touch General on-screen (if needed) to display the General Settings menu. 2. Drag the brightness slider directly to adjust the backlight value, - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 41
Input Settings To select an Input Source: 1. Press INPUT on the remote control, press the setting button on the front panel, or press the setting icon from the toolbar to display the Input Settings menu. 2. Press q/p/t/u to select the input source you want. NOTE: PC source will only display when the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 42
Widget NOTE: Only available for the Embedded Player source. To add a widget to the vLauncher welcome screen: 1. Long press the vLancher background via touch to launch the OSD Menu. 2. Select Widget. 3. Touch and hold the desired widget. 4. Drag the widget onto the vLauncher background. 42 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 43
Settings - HDMI & VGA Input Source Press MENU on the remote control or select the setting icon next to the input source in Input Settings to launch the Settings menu. Settings include: Audio, Screen, Display, and Adjust. Audio Settings 1. Press q on the remote control and select the Audio menu. 2. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 44
Screen Settings 1. Press q on the remote control and select the Screen menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER. 4. Press EPG/BACK on the remote - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 45
Display Settings 1. Press q on the remote control and select the Display menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 46
Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. NOTE: To meet TÜV Rheinland low blue light certification, the Display Settings must be: • Mode: Standard (Brightness and Contrast are 50) • Color Temperature: Filter • - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 47
Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the head upright. Move the eyes up to look at the ceiling, then turn down to look at - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 48
Adjust Settings - (VGA Only) 1. Press q on the remote control and select the Adjust menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER. 4. Press EPG/BACK on - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 49
Settings - Embedded Player When the ViewBoard is in the Embedded Player input source, press MENU on the remote control or tap the setting icon next to the input source in the On-Screen Display (OSD) Menu's Input Settings to enter the Settings menu. Wireless & Network Check current network connection - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 50
Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings. • In Advanced settings, you can toggle Network notifications On or Off and view Network card - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 51
Ethernet Set the local network and proxy. • Tap the drop down menu to connect/disconnect the Ethernet. • You can adjust Local network and Proxy settings as well. • Tap Advanced to view Network card info and toggle Network auto reconnect. 51 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 52
Wireless Hotspot Set and share my internet connection with other devices. • Tap the toggle button to turn Wireless hotspot On or Off. • Tap Set up to set the Network name, Security, and Password. 52 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 53
VPN Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and tap Add VPN. 2. Key in the Name. 53 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 54
3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options. 54 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 55
ViewBoard file system with a PC or mobile equipment. 1. To access, go to: Settings > Share > SAMBA. 2. Tap the toggle button to enable the SAMBA Service, then set a password if needed. 3. Ensure the ViewBoard and client equipment are connected to the same network. 4. Log in to the ViewBoard with the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 56
5. Key in the user name and password, then select OK (if necessary). 6. After a successful log in, the ViewBoard files will be available. 56 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 57
Display Adjust the Wallpaper, Theme, Display ID, Protection, and HDMI Out settings. 57 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 58
Wallpaper Users can change their wallpaper with default images (both still and live), or 58 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 59
use their own by tapping My Photo and selecting the image file. 59 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 60
Protection Toggle HDCP & Copyright and set a Password for Screen Lock. • To set up a password for screen lock, tap Set Password and enter the desired password. 60 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 61
HDMI Out Adjust the HDMI Out Resolution setting and mute/unmute the display speaker when connected via HDMI Out. NOTE: The mute/unmute option box is unchecked by default. 61 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 62
Preference View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot, and Start up & Shut down settings. 62 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 63
Touch Adjust Touch Settings and toggle Touch Sounds and Windows Ink On/Off. Language Adjust and choose the preferred language from the available languages. 63 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 64
Keyboard & Input Method Enable/disable the visual keyboard and/or change the default input method. • Tap on Settings to adjust the advanced keyboard settings. 64 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 65
Date & Time Set the system time and format. Item Automatic Date & Time Time Zone Time Format Date Format Description When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. Select the appropriate time zone. Choose from 12-hour or 24-hour time format. Simply - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 66
Boot Mode Adjust the preferred boot up mode and set/reset a password. Item Description Normal Mode The embedded screen sharing Apps will run normally. Secured Mode The embedded screen sharing Apps will be removed. Disable Embedded OS The system will automatically reboot, and then the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 67
Startup & Shutdown Set the Startup Input, Standby Mode, EnergyStar Mode, Black Screen After Startup, Power off Reminder timer and Schedule settings. Item Startup Input Display Setting when No Signal Standby Mode EnergyStar Mode Description Adjust the Startup Input preference. Decide what happens - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 68
Item Black Screen After Startup Time Switch Power Off Reminder Schedule Description When enabled, the ViewBoard will turn off the backlight automatically after booting up. When enabled, the ViewBoard will turn off without any reminder after the scheduled off time. Schedule a Boot and Shut off time. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 69
Input Source Adjust the input source names and settings, as well as the side tool bar settings. 69 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 70
Rename Input Source Set labels for each input source that will be easily recognized when displayed. 70 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 71
Source Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input port auto switch. Item Description Wake up by Active Source The screen will turn on automatically after plugging in an HDMI cable when the screen is off. Signal Auto Search When enabled, if the current - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 72
App The user can view App information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE: • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults. 72 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 73
APP View any running or installed applications. Tap on them for more detailed information and options. • By tapping on a running application, you can see more information, stop, or report the application. 73 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 74
• Selecting All, Download, or USB storage will list all installed applications. • Tapping on any application will display further information and options. 74 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 75
System View and adjust Storage, Security, System Update, and About device settings. 75 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 76
Clone to USB Copy settings to an external USB drive. 76 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 77
Display ID Assign a number to remote control the display by RS-232/LAN. • To assign or change the Display ID, tap Change and input a number. NOTE: The Display ID is for RS-232 users, and the range is 01~99. 77 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 78
Security Review Certificate, Trusted Credential storage, and Unknown sources install settings. • Tap on Install certificate from storage to add additional certificates. 78 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 79
• Selecting Clear Credentials will remove all manually installed credentials. NOTE: Pre-loaded credentials cannot be cleared. • Under Trusted Credentials view and edit all trusted and installed CA certificates. • Tapping on a credential will provide more detailed information. 79 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 80
• Allow the installation of applications from unknown sources by selecting the box under Unknown source security. NOTE: Apps from unknown sources may not be compatible or work properly. 80 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 81
updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software. Item Auto Update Schedule Manual Update Description When the display is off, the system will automatically check for a new version. If a new version is found, the system - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 82
About Device Display Embedded Player information, Legal information, and Asset Tagging. • By selecting Edit, the asset information can be adjusted. • Tap on Legal information to check open source licenses. 82 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 83
Embedded Applications and Settings Embedded Digital Whiteboarding App Within ViewBoard, ViewSonic offers the embedded digital whiteboarding app, myViewBoard. myViewBoard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes. Paste from the clipboard onto the - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 84
Text Box Creates a Text box. Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Button Select pages, sort pages, delete pages. Show or hide the current host information. Whiteboard background management menu. 84 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 85
ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users' screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 86
Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3. Launch the application and click the connect icon - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 87
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 88
Click to return to previous operation interface Click to view or open the mobile device's internal file Click to share screen (Android 5.0 and above supported) Click to change to touch mode Pen Clear Camera Click to make annotations, and to change color and thickness Click to clear everything on - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 89
Screen Recorder Capture everything that is displayed on screen in a video format. To launch the Screen Recorder application: 1. Select the Screen Recorder icon in the application drawer. 2. Tap the record icon and select the preferred recording configurations. Then tap the check mark. 3. Select - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 90
Air Class Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used. Network Information • PC (Windows/Mac/Chromebook) and tablet/mobile ( - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 91
To launch Air Class: 1. Tap the tool bar trigger icon and select the more tools icon. Then select the Air Class icon. 2. Select "Enter the class". 3. Choose from the available interactive functions at the bottom of the screen. Item Voter Description Single and Multiple choice questions. Judge - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 92
Voter 1. Select the Single choice or Multiple choice icon to select the preferred answer type. 2. Tap BEGIN VOTING to let the participants start. 3. After the participants are finished and press OK, the ViewBoard will show the participant's name on screen. 4. Tap FINISH VOTING to close the quiz. 5. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 93
6. Choose the right answer to show the correct rate. 7. Click the Explain icon ( ) to further analyze the topic. 93 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 94
Judge 1. Tap BEGIN VOTING to let the participants start a True/False questionnaire. 2. After the participants are finished and press OK, the ViewBoard will show the participant's name on screen. 3. Tap FINISH VOTING to close the quiz. 4. Then the participants' "Answer Statistics" will be displayed. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 95
5. Choose the right answer to show the correct rate. 6. Click the Explain icon ( ) to further analyze the topic. Responder Participants race to select their answer and tap OK to submit their answer. 95 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 96
Selector 1. Select the "Selector' icon. 2. Set the number of participants to be selected. NOTE: The number of participants that can be selected will be based on the total number of participants. 3. Tap START to start the random selection. 4. The selected participant's name will then be displayed. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 97
Message To allow messaging: 1. Tap the "Message" icon to enable the function. 2. Participants select "Message" to change to the message interface. 3. Participants key in their message then select SEND. 4. The message will scroll across the top of the ViewBoard. Manager Select the icon to let more - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 98
Other Default Applications vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user's needs. 98 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 99
Screen Lock Set a screen lock password and enable screen lock. NOTE: If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > Personal > Password for screen lock, or select the Screen Lock - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 100
Chromium Web browser for surfing the Internet. WPS Office Create, edit, and view Documents, Memos, Presentations, and Spreadsheets. 100 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 101
Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Exit Click to exit. Description Sort Click to sort file. Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add folder Click to - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 102
3. File Type Menu Item All Doc Note Picture Media Description All types OFFICE files Image stored by myViewBoard, Side Tool Bar, and remote control Screen Capture button. Image files Audio and Video files 4. File Information Preview the image, show the image's name, size, resolution, and creation - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 103
Miracast Miracast allows for wireless sharing of multimedia and screens of connected devices. NOTE: There may be some compatibility issues related to the sender's hardware driver and operating system (OS). 103 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 104
RS-232 Protocol This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass- - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 105
LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # 1 2 3 4 5 6 7 8 frame Signal TX+ TXRX+ BI_D3+ BI_D3RXBI_D4+ BI_D4GND Remark Output from Display Output from Display Input to Display For 1G case For 1G case Input to - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 106
Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 107
Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x32 0x73 0x24 0x30 0x37 0x36 0x0D Reply (Hex Format) Name Hex Length 0x34 ID Command Type 0x30 0x32 0x2B CR 0x0D - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 108
Set-Function Table A. Basic Function Set Function Length ID Command Command Power on/ off 8 (standby) Type (ASCII) s Code (ASCII) ! Code (Hex) 21 Input Select 8 s " 22 Brightness 8 Backlight*3.2.0 8 s $ 24 A B 42 Value Range Comments (Three ASCII bytes) 000: STBY 001: ON 000: - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 109
Button lock 8 Menu lock 8 Number *3.1.1 8 s 8 38 000: Unlock *See note in details 001: Lock s > 3E 000: Unlock *See note in details 001: Lock s @ 40 000~009 Key Pad *3.1.1 8 Remote 8 Control Restore default 8 s A 41 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 110
: Right 000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 050 is central Could be extended for more supported languages by model Value range is same as SET- Input select 005: DVI 006: VGA1 016: VGA2 026: VGA3 007: Slot-in PC (OPS/SDM - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 111
Tiling-Mode 8 Tiling-Compen- 8 sation Tiling-H by V 8 Monitors s P 50 000: OFF 001: ON s Q 51 000: OFF 001: ON s R 52 01x~09x: H 0x1~0x9: V Tiling-Position 8 s S 53 001~025 Date: Year 8 Date: Month 8 Date: Day 8 Time: Hour 8 Time: Min 8 Time: Sec 8 s V 56 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 112
Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the "Value" byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding "CR - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 113
Value2 Value3 CR Hex 0x38 0x30 0x35 0x72 0x62 0x30 0x36 0x37 0x0D Example 2: Get Color from Display (#05), but the Color command is not supported by this model. Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x35 0x67 0x26 0x30 0x30 0x30 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 114
Get-Function Table A. Basic Function Get Function Length ID Command Command Get-Brightness 8 Get-Backlight*3.2.0 8 Type (ASCII) g a Code (ASCII) b B Code (Hex) 62 42 Get-Volume 8 Get-Mute 8 Get-Input select 8 Get-Power status: 8 ON/ STBY g f 66 g g 67 g j 6A g l 6C - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 115
Get-MAC address 8 Get-IP address *3.2.0 8 Get-Serial number 8 *3.2.0 Get-FW version *3.2.0 8 g 5 35 000 (for the model with LAN) Reply in new 32-byte format*3.2.0 g 6 36 000 (for the model with LAN) Reply in new 32-byte format*3.2.0 g 7 37 000 Reply in new 32-byte - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 116
6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00...00 00 0D 116 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 117
B. Optional Function Get Function Length ID Command Get-Contrast 8 Get-Sharpness 8 Get-Color 8 Get-Tint 8 Get-Backlight 8 On_Off Type (ASCII) g g g g g Command Code (ASCII) a Code (Hex) 61 Response Range (Three ASCII bytes) 000 ~ 100 c 63 000 ~ 100 d 64 000 ~ 100 e 65 000 ~ - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 118
2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D ("H16") Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D ("M27") Send: 0x 38 30 31 67 33 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 119
C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen. • Power On/Off • Input Select - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 120
Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by "CR") in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 121
VOLUME DOWN (-) 11 V MUTE 12 V CHANNEL/PAGE UP (+)/ 13 V BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ 14 V BRIGHTNESS- POWER 15 V SOURCES (INPUTS) 16 V 17 18 SLEEP 19 V MENU 1A V UP 1B V DOWN 1C V LEFT (-) 1D V RIGHT (+) 1E V OK (ENTER, SET) 1F V EXIT 20 V 21 22 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 122
2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. 3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 123
Appendix Specifications Item Model Screen Size Input Signal Category P/N. No. Output Signal Speaker Output RS-232 Power Operating Conditions Storage Conditions Dimensions Weight Power Consumption Voltage Temperature Humidity Altitude Temperature Humidity Altitude Physical (mm) (W x H x D) - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 124
Display Modes VGA Mode Resolution 640 x 480 720 x 400 800 x 600 1152 x 864 1280 x 720 1280 x 768 1280 x 800 1280 x 960 1280 x 1024 1366 x 768 1440 x 900 1600 x 1200 1680 x 1050 1920 x 1080 HDMI Mode Resolution 640 x 480 800 x 600 1024 x 768 1280 x 768 1280 x 960 1920 x 1080 720 (1440)*480i 480p - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 125
USB Type-C Mode Resolution 640 x 480 800 x 600 1024 x 768 1280 x 768 1280 x 800 1280 x 960 1280 x 1024 1360 x 768 1400 x 900 1440 x 900 1600 x 1200 1680 x 1050 1920 x 1080 1920 x 1200 640 x 480P (4:3) 720 x 480P (4:3) 1280 x 720P (16:9) 1440 x 480P (4:3) 1440 x 480P (16:9) 1920 x 1080P (16:9) 720 x - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 126
Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Remote Control is not working Possible Solutions 1. Check whether something is obstructing the display's remote control receiver. The unit turns off unexpectedly 2. - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 127
installed correctly. 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions No picture/ No sound 1. Check the Power status. 2. Check the signal cable. 3. Check that the internal PC - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 128
Maintenance General Precautions • Make sure the device is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 129
Regulatory and Service Information Compliance Information This section addresses all connected requirements radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 130
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 131
Computing. Please visit the ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/ 131 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 132
Copyright Information Copyright© ViewSonic® Corporation, 2021. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 133
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product's serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 134
lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. ͫ Repair or attempted repair by anyone not authorized by maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. 134 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 135
in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the product. How to get service: • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the "Customer Service" page). You will need - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 136
apply to you. Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® http://www.viewsonic.com/eu/ under "Support/Warranty Information". Smart White Board Warranty Term Template In UG VSC_TEMP_2013 136 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 137
other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. ͫ Causes external to the product, such as electrical power extended period of time. • Removal, installation, insurance, and set-up service charges. 137 - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 138
service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached "Customer Service warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 139
39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: - ViewSonic IFP9850 Gen 4 - 98" ViewBoard 4K Ultra HD Interactive Flat Panel | IFP - Page 140
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Spot Color Pantone Black C Pantone 187 C
IFP9850-4
Commercial Touch Display
User Guide
Model No. VS18697
P/N: IFP9850-4
IMPORTANT:
Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service.
Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic
®
Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”