ViewSonic VG2847Smh - 28 Display MVA Panel 1920 x 1080 Resolution VG2847Smh Us - Page 20

Page 20 highlights

Troubleshooting No power • Make sure the power button (or switch) is ON. • Make sure A/C power cord is securely connected to the display. • Plug another electrical device into the power outlet to verify that the outlet is supplying proper voltage. Power is ON but no screen image • Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display. • Adjust brightness and contrast. • If you are using an Macintosh older than G3, you need a Macintosh adap Wrong or abnormal colors • If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection. • Connect the display to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work • Try pressing only one button at a time. 12

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12
Troubleshooting
No power
Make sure the power button (or switch) is ON.
Make sure A/C power cord is securely connected to the display.
Plug another electrical device into the power outlet to verify that the outlet is
supplying proper voltage.
Power is ON but no screen image
Make sure the video cable supplied with the display is properly secured to the
video output port on the back of the computer. If the other end of the video cable
is not attached permanently to the display, properly secure it to the display.
Adjust brightness and contrast.
If you are using an Macintosh older than G3, you need a Macintosh adap
Wrong or abnormal colors
If any colors (red, green, or blue) are missing, check the video cable to make
sure it is securely connected. Loose or broken pins in the cable connector could
cause an improper connection.
Connect the display to another computer.
If you have an older graphics card, contact ViewSonic
®
for a non-DDC adapter.
Control buttons do not work
Try pressing only one button at a time.