Vizio D28h-C1 User Manual (English) - Page 59

Troubleshooting & Technical Support

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Troubleshooting & Technical Support A There is no power. • Ensure the TV is plugged into a working electrical outlet. • Ensure the power cable is securely attached to the TV. • Press the Power/Standby button on the remote or on the side of the TV to turn the TV on. The power is on, but there is no image on the screen. • Ensure all cables are securely attached to the TV. • Ensure all devices are connected correctly. Devices differ; see your device's user manual for details. • Adjust Brightness, Contrast, or Backlight. See Adjusting the Picture Settings on page 22. • Press the INPUT button on the remote to select a different input source. The TV displays "No Signal." • Press the INPUT button on the remote control to select a different input source. • If you are using cable TV, satellite, or an antenna connected directly to the TV, scan for channels. See Finding Channels on page 34. The buttons on the remote aren't working. • Ensure you are only pressing one button at a time. • Point the remote directly at the TV when pressing a button. • Replace the remote batteries with new ones. See Replacing the Batteries on page 11. The image quality is not good. • For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables. • If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal. The colors on the TV don't look right. • Adjust the Color and Tint settings in the Picture menu. See Adjusting the Picture Settings on page 22. • Select a pre-set picture mode. See Adjusting the Picture Settings on page 22. VIZIO recommends selecting the Calibrated mode. • Check all cables to ensure they are securely attached. The picture is distorted. • Nearby electrical devices may be interfering with the TV. Separate the TV from electrical appliances, cars, or fluorescent lights. • Ensure all cables are securely attached. I see "noise" or static on the screen. • When your TV's digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your TV's display capabilities. This up-converting can sometimes cause irregularities in the image. • If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal. 53

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A
Troubleshooting & Technical Support
53
There is no power.
•
Ensure the TV is plugged into a working electrical outlet.
•
Ensure the power cable is securely attached to the TV.
•
Press the
Power/Standby
button on the remote or on the
side of the TV to turn the TV on.
The power is on, but there is no image on the screen.
•
Ensure all cables are securely attached to the TV.
•
Ensure all devices are connected correctly. Devices differ;
see your device’s user manual for details.
•
Adjust Brightness, Contrast, or Backlight. See
Adjusting the
Picture Settings
on page 22.
•
Press the
INPUT
button on the remote to select a different
input source.
The TV displays “No Signal.”
•
Press the
INPUT
button on the remote control to select a
different input source.
•
If you are using cable TV, satellite, or an antenna connected
directly to the TV, scan for channels. See
Finding Channels
on page 34.
The buttons on the remote aren’t working.
•
Ensure you are only pressing one button at a time.
•
Point the remote directly at the TV when pressing a button.
•
Replace the remote batteries with new ones. See
Replacing
the Batteries
on page 11.
The image quality is not good.
•
For the best image quality, view high-definition programs
using digital sources. Connect your devices with HDMI
cables.
•
If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the room
or close to a window for the best signal.
The colors on the TV don’t look right.
•
Adjust the Color and Tint settings in the Picture menu. See
Adjusting the Picture Settings
on page 22.
•
Select a pre-set picture mode. See
Adjusting the Picture
Settings
on page 22. VIZIO recommends selecting the
Calibrated mode.
•
Check all cables to ensure they are securely attached.
The picture is distorted.
•
Nearby electrical devices may be interfering with the
TV. Separate the TV from electrical appliances, cars, or
fluorescent lights.
•
Ensure all cables are securely attached.
I see “noise” or static on the screen.
•
When your TV’s digital capabilities exceed a digital
broadcast signal, the signal is up-converted (improved) to
match your TV’s display capabilities. This up-converting can
sometimes cause irregularities in the image.
•
If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the room
or close to a window for the best signal.