Vtech 80-6113-00 User Guide - Page 38

cordless handset., telephone, company charges may apply.

Page 38 highlights

Troubleshooting Problem There is noise or interference during a telephone conversation. My calls cut in and out when I am using the cordless handset. Suggestion •��T�h�e��h�a��n�d�s�e�t��m��a�y�b��e�o��u�t�o�f��ra��n�g�e�.�M��o��v�e�i�t�c�l�o�s�e�r��to��t�h�e��te��le�p��h�o�n�e��b�a��s�e�. •��A�p��p�li�a�n�c��e�s��o�r�o�t�h�e�r��c�o�r�d�l�e�s�s��te��le�p��h�o�n�e��s�p��lu�g��g�e�d��i�n�to��t�h�e��s�a�m��e��c�i�rc��u�it��a�s�t�h�e��t�e�l�e�p�h�o��n�e��b�a�s�e� can cause interference. Try moving the appliance or telephone base to another outlet. •��O��t�h�e�r�e��le��c�tr�o�n��ic��p�r�o�d��u�c�t�s��c�a�n��c�a�u��s�e��in�t�e�r�f�e�r�e�n��c�e�t�o��y�o�u��r�c�o�r�d�l�e�s��s�t�e�l�e�p�h��o�n�e�.��T�r�y�i�n�s�t�a�l�li�n�g��y�o�u��r telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. •��M��ic�r�o�w��a�v�e��o�v�e��n�s�o��p�e�r�a�t�e�o��n�t�h�e��s�a�m��e��f�re��q�u�e�n��c�y�a��s�y�o��u�r�t�e�le��p�h�o�n��e�.�I�t �is��n�o�r�m��a�l�t�o�e��x�p�e�r�i�e�n�c�e� static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven. •��If��y�o�u�r��t�e�le��p�h�o�n�e��i�s��p�l�u�g�g�e��d��in��w��it�h��a��m��o�d�e��m��o�r��a��s�u�r�g�e��p��ro��te�c��to�r�,�p��lu�g��t�h�e��t�e�l�e�p�h�o��n�e��(�o�r modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. •��T�h��e��la�y�o��u�t�o�f��y�o�u�r��h�o�m��e��o�r�o��ff�i�c�e��m��ig�h��t�b�e��li�m��it�i�n�g��th��e�o��p�e�r�a�t�i�n�g��ra��n�g�e��. �T�r�y�m��o��v�in��g�t�h�e��t�e�l�e�p�h��o�n�e� base to another location, preferably a higher location for better reception. •��D��is�c�o��n�n�e�c��t �th��e��te�l�e�p��h�o�n�e��b�a��s�e��fr�o�m���th��e�m��o��d�u�l�a�r�j�a�c�k��a�n�d��p��lu�g��i�n��a�c�o��r�d�e�d��t�e�le��p�h�o�n��e�.�I�f�c�a�l�ls� are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply). •��I�f �th��e�o��th��e�r�t�e�l�e�p�h��o�n�e��s�i�n��y�o�u�r��h�o�m��e��a�r�e��h�a�v�i�n�g��t�h�e��s�a�m��e��p�r�o�b��le�m��,�t�h�e��p��ro��b�le��m��i�s�i�n��th��e�w��i�ri�n�g� or local service. Contact the local telephone company (charges may apply). •��D�o��y�o�u�h��a�v�e�D��S�L��s�e�r�v�ic�e If�y��e�s�,�y��o�u��n�e�e��d��to��h��a�v�e��a��D��S�L��f�il�t�e�r�i�n�s�t�a�l�l�e�d��a�t�e��v�e�r�y��te��le��p�h��o�n�e��j�a�c�k� that has a telephone connected to it. Contact your DSL service provider for filter information. Appendix www.vtechphones.com 35

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www.vtechphones.com
35
Appendix
Troubleshooting
Problem
Suggest±on
There ±s no±se
or ±nterference
dur±ng a telephone
conversat±on.
My calls cut ±n and out
when I am us±ng the
cordless handset.
• The handset may be out of range. Move ±t closer to the telephone base.
The handset may be out of range. Move ±t closer to the telephone base.
• Appl±ances or other cordless telephones plugged ±nto the same c±rcu±t as the telephone base
Appl±ances or other cordless telephones plugged ±nto the same c±rcu±t as the telephone base
can cause ±nterference. Try mov±ng the appl±ance or telephone base to another outlet.
• Other electron±c products can cause ±nterference to your cordless telephone. Try ±nstall±ng your
Other electron±c products can cause ±nterference to your cordless telephone. Try ±nstall±ng your
telephone as far away as poss±ble from the follow±ng electron±c dev±ces: w±reless routers, rad±os,
rad±o towers, pager towers, cellular telephones, d±g±tal telephones, ±ntercoms, room mon±tors,
telev±s±ons, VCRs, personal computers, k±tchen appl±ances, and other cordless telephones.
• M±crowave ovens operate on the same frequency as your telephone. It ±s normal to exper±ence
M±crowave ovens operate on the same frequency as your telephone. It ±s normal to exper±ence
stat±c on your telephone wh±le the m±crowave oven ±s operat±ng. Do not ±nstall th±s telephone
±n the same outlet or near a m±crowave oven.
• If your telephone ±s plugged ±n w±th a modem or a surge protector, plug the telephone (or
If your telephone ±s plugged ±n w±th a modem or a surge protector, plug the telephone (or
modem/surge protector) ±nto a d±fferent locat±on. If th±s solves the problem, re-locate your
telephone or modem farther apart from each other, or use a d±fferent surge protector.
The layout of your home or office might be limiting the operating range. Try moving the telephone
The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locat±on, preferably a h±gher locat±on for better recept±on.
• D±sconnect the telephone base from the modular jack and plug ±n a corded telephone. If calls
D±sconnect the telephone base from the modular jack and plug ±n a corded telephone. If calls
are st±ll not clear, the problem ±s probably ±n the w±r±ng or local serv±ce. Contact the local
telephone
company (charges may apply).
• If the other telephones ±n your home are hav±ng the same problem, the problem ±s ±n the w±r±ng
If the other telephones ±n your home are hav±ng the same problem, the problem ±s ±n the w±r±ng
or local serv±ce. Contact the local telephone company (charges may apply).
Do you have DSL service° If yes, you need to have a DSL filter installed at every telephone jack
Do you have DSL service° If yes, you need to have a DSL filter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for filter information.