Vtech DS6222-5 User Manual - Page 49

The messages on the answering system are very difficult to hear.

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Appendix Troubleshooting • In some cases, the answering system is affected by the ringing system used by your telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 28). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The outgoing announcement is not clear. • When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. • Make sure there is no background noise when recording. The messages on the answering system are very difficult to hear. • Press VOL o��n��th�e��t�e�le��p�h�o�n��e�b��a�s�e��o�r�h�a��n�d�s�e�t��to��i�n�c�r�e�a�s�e��t�h�e��s�p�e�a�k�e��r�v�o�l�u�m��e�. The answering system does not record messages. • Make sure the answering system is on. • When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 28). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it might be lost when the answering system disconnects the call after four minutes. • If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. • If the caller's voice is very soft, the answering system might stop recording and disconnect the call. 45

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45
Troubleshooting
The messages on the answering system are very difficult to hear.
Press
VOL
on the telephone base or handset to increase the speaker volume.
on the telephone base or handset to increase the speaker volume.
The answering system does not record messages.
Make sure the answering system is on.
When the answering machine memory is full, it does not record new messages until
some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 28). To determine
how many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it might be lost when the answering
system disconnects the call after four minutes.
If the memory on the answering system becomes full during a message, the
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system might stop recording and
disconnect the call.
•
•
•
•
•
•
•
•
In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 28). To determine
how many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice
towards the microphone of the handset.
Make sure there is no background noise when recording.
•
•
•
•
•
Appendix