Vtech Touch & Teach Sea Turtle User Manual - Page 9

Care & Maintenance, Troubleshooting, Important Note

Page 9 highlights

CARE & MAINTENANCE 1. Keep the unit clean by wiping it with a slightly damp cloth. 2. Keep the unit out of direct sunlight and away from any direct heat sources. 3. Remove the batteries if the unit will not be in use for an extended period of time. 4. Do not drop the unit on a hard surface and do not expose the unit to water or moisture. TROUBLESHOOTING If for some reason the program/activity stops working or malfunctions, please follow these steps: 1. Turn the unit Off. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit back On. The unit should now be ready to use again. 5. If the unit still does not work, install a new set of batteries. IMPORTANT NOTE: If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by going to our website at vtechkids.com and filling out our Contact Us form located under the Customer Support link. Creating and developing VTech® products is accompanied by a responsibility that we take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to contact us with any problems and/or suggestions that you might have. A service representative will be happy to help you. 9 533400 IM.indd 9 12/31/2019 14:38:54

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CARE & MAINTENANCE
1.
Keep the unit clean by wiping it with a slightly damp cloth.
2.
Keep the unit out of direct sunlight and away from any direct heat
sources
.
3.
Remove the batteries if the unit will not be in use for an extended
period of time.
4.
Do not drop the unit on a hard surface and do not expose the unit
to water or moisture.
TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Turn the unit
Off
.
2.
Interrupt the power supply by removing the batteries.
3.
Let the unit stand for a few minutes, then replace the batteries.
4.
Turn the unit back
On
. The unit should now be ready to use again.
5.
If the unit still does not work, install a new set of batteries.
IMPORTANT NOTE:
If the problem persists, please call our
Consumer Services
Department
at
1-800-521-2010
in the U.S. or
1-877-352-8697
in
Canada, or by going to our website at
vtechkids.com
and filling
out our
Contact Us
form located under the
Customer Support
link. Creating and developing VTech
®
products is accompanied by
a responsibility that we take very seriously. We make every effort
to ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to contact us with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
9
533400 IM.indd
9
12/31/2019
14:38:54