Vtech VH6212 VTech Control Installation and Operation Guide - Page 23

Frequently asked questions VTech Headset does not appear in the audio devices control panel on my PC. • Make sure you have powered on the headset. • Make sure you have correctly installed the headset and headset base. Refer to your VH6210/VH6211/VH6220/VH6221 user's manual for more information. I cannot see the headset mode, and the and icons are always in gray on the bottom of VTech Control. • Make sure you have correctly installed the headset and headset base. Refer to your VH6210/VH6211/VH6220/VH6221 user's manual for more information. I can't hear any audio. • Make sure you are in PC mode and the headset is charged. To switch between modes, press the PHONE or PC button on the headset base, or change the default mode setting in VTech Control. • Slide the volume switch at the top of the headset towards VOL+ or VOL- to adjust the listening volume. • Adjust the volume in the audio settings of your PC. • Make sure you have set the audio settings correctly (page 3). I hear noise or static when using the headset. • Try lowering the microphone volume by pressing q VOLUME p on the headset base or adjusting the PC audio settings. • Try lowering the listening volume by sliding the volume switch at the top of the headset towards VOL- or adjusting the PC audio settings. • Move the microphone farther away from your mouth. • Adjust the Headset operating range (page 16) to a lower setting. 21