Weber Genesis EP-310 NG Owner Manual - Page 15

Troubleshooting, Sideburner Troubleshooting

Get Weber Genesis EP-310 NG PDF manuals and user guides View all Weber Genesis EP-310 NG manuals
Add to My Manuals
Save this manual to your list of manuals

Page 15 highlights

PROBLEM Burners burn with a yellow or orange flame, in conjunction with the smell of gas. Burner does not light, or flame is low in "HI" position. Experiencing flare-ups: TROUBLESHOOTING 15 CHECK Inspect Spider / Insect Screens for possible obstructions. (Blockage of holes.) CURE Clean Spider / Insect Screens. (See Section "Annual Maintenance") Is fuel hose bent or kinked? Straighten fuel hose. Does the burner light with a match? Are you preheating barbecue in the prescribed manner? If you can light the Left burner with a match, then check the electronic ignition system. All burners on "HI" for 10 to 15 minutes for preheating. ƽ CAUTION: Do not line the bottom tray with aluminum foil. Are the cooking grates and Flavorizer® bars heavily coated with burned-on grease? Is the bottom tray "dirty" and not allowing grease to flow into catch pan? Clean thoroughly. (See Section "Cleaning") Clean bottom tray. Burner flame pattern is erratic. Flame is low when burner is on "HI." Flames do not run the whole length of the burner tube. Inside of lid appears to be "peeling." (Resembles paint peeling.) Are burners clean? Clean burners. (See Section "Maintenance".) The lid is porcelain enamel or stainless steel, not paint. It cannot "peel". What you are seeing is baked on grease that has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. (See Section "Cleaning".) Cabinet doors are not aligned. Check the adjustment pin on the bottom of each door. Loosen adjustment nut/s. Slide door/s until aligned. Tighten nut. If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®. PROBLEM Side Burner does not light. SIDEBURNER TROUBLESHOOTING Is gas supply off? CHECK Turn supply on. CURE Flame is low in "HI" position Push button ignition does not work. Is the fuel hose bent or kinked? Does burner light with a match? Straighten hose. If match lights burner, check igniter (see below). If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®. WWW.WEBER.COM®

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
WWW.WEBER.COM
®
15
TROUBLESHOOTING
SIDEBURNER TROUBLESHOOTING
PROBLEM
CHECK
CURE
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas.
Inspect Spider / Insect Screens for possible obstructions.
(Blockage of holes.)
Clean Spider / Insect Screens. (See Section “Annual
Maintenance”)
Burner does not light, or flame is low in “HI”
position.
Is fuel hose bent or kinked?
Straighten fuel hose.
Does the burner light with a match?
If you can light the Left burner with a match, then check the
electronic ignition system.
Experiencing flare-ups:
±
CAUTION: Do not line the bottom tray with
aluminum foil.
Are you preheating barbecue in the prescribed manner?
All burners on “HI” for 10 to 15 minutes for preheating.
Are the cooking grates and Flavorizer
®
bars heavily
coated with burned-on grease?
Clean thoroughly. (See Section “Cleaning”)
Is the bottom tray “dirty” and not allowing grease to flow
into catch pan?
Clean bottom tray.
Burner flame pattern is erratic. Flame is low when
burner is on “HI.” Flames do not run the whole
length of the burner tube.
Are burners clean?
Clean burners. (See Section “Maintenance”
.)
Inside of lid appears to be “peeling.” (Resembles
paint peeling.)
The lid is porcelain enamel or stainless steel, not paint.
It cannot “peel”
. What you are seeing is baked on grease
that has turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. (See Section “Cleaning”
.)
Cabinet doors are not aligned.
Check the adjustment pin on the bottom of each door.
Loosen adjustment nut/s. Slide door/s until aligned. Tighten
nut.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web
site. Log onto www.weber.com
®
.
PROBLEM
CHECK
CURE
Side Burner does not light.
Is gas supply off?
Turn supply on.
Flame is low in “HI” position
Is the fuel hose bent or kinked?
Straighten hose.
Push button ignition does not work.
Does burner light with a match?
If match lights burner, check igniter (see below).
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web
site. Log onto www.weber.com
®
.