Western Digital My Book Duo User Manual
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Western Digital My Book Duo manual content summary:
- Western Digital My Book Duo | User Manual - Page 1
External Desktop My Book® Duo Premium RAID Storage User Manual My Book Duo User Manual placeholder - Western Digital My Book Duo | User Manual - Page 2
our product support website at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product. Registration-Register your WD product to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA - Western Digital My Book Duo | User Manual - Page 3
MY BOOK DUO USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Storage Device 1 Features 1 Kit Contents 3 Optional Accessories 3 Operating System Compatibility 3 Device Drive Format 4 Physical Description 4 Device Power - Western Digital My Book Duo | User Manual - Page 4
Drive 62 Removing and Replacing the Drive 63 9 Using the Device with a Mac 71 Reformatting the Device Drives 71 Restoring the WD Software and Disk Image 71 10 Troubleshooting 72 Installing, Partitioning, and Formatting the Drive 72 Frequently Asked Questions 72 A Installing the SES Driver - Western Digital My Book Duo | User Manual - Page 5
MY BOOK DUO USER MANUAL B Compliance and Warranty Information 80 Regulatory Compliance 80 FCC Class All Regions Except Australia/New Zealand 82 Obtaining Service 82 Limited Warranty 82 Warranty Information (Australia/New Zealand 83 Obtaining Service 83 Warranty 84 GNU General Public License - Western Digital My Book Duo | User Manual - Page 6
to JBOD mode and use the drives individually. Complete backup solutions to secure your data from loss-The My Book Duo device offers a comprehensive backup solution to help protect your media collection and important files. Integrated backup software-The WD SmartWare Pro software works quietly in the - Western Digital My Book Duo | User Manual - Page 7
to your My Book Duo device, you can restore your computer's hard drive after a system crash or restore selected system files that have been corrupted or accidentally deleted. For Acronis True Image (ATI) WD Edition software and user guide downloads, go to: ATI WD Edition software free download: http - Western Digital My Book Duo | User Manual - Page 8
BOOK DUO USER MANUAL Kit Contents As shown in Figure 1, your My Book Duo device kit includes the following: My Book Duo device, with WD SmartWare Pro and WD Drive Utilities software USB 3.0 cable AC adapter Quick install guide USB 3.0 Cable Quick Install Guide My Book Duo Device Figure 1. My Book - Western Digital My Book Duo | User Manual - Page 9
Software Update. Device Drive Format Your My Book Duo device drives are preformatted as a single NTFS partition for compatibility with all supported Windows operating systems. If you want to use the device with a Mac computer, see "Reformatting the Device Drives" on page 71 and "Troubleshooting - Western Digital My Book Duo | User Manual - Page 10
MY BOOK DUO USER MANUAL Reset Button Access Hole USB Hub Connectors USB 3.0 Kensington® Security Slot 3-amp Power Connector Figure 3. Back of the My Book Duo Device Device Power/Activity LED The device power/activity LED shows the condition of the device as follows: LED Appearance Black (off) - Western Digital My Book Duo | User Manual - Page 11
BOOK DUO USER MANUAL Reset Button Use the reset button to resume the rebuild of a RAID 1 mirror array offline after disconnecting the My Book Duo your My Book Duo device to get the latest updates and special offers. You can easily register your device using the WD Drive Utilities software, as - Western Digital My Book Duo | User Manual - Page 12
MY BOOK DUO USER MANUAL 12 Connecting the Device and Getting Started This chapter provides instructions for connecting the device and installing the WD Drive Utilities and WD SmartWare software on your computer. It includes the following topics: Connecting the Device Getting Started with the WD - Western Digital My Book Duo | User Manual - Page 13
MY BOOK DUO USER MANUAL Figure 4. Connecting the My Book Duo Device Getting Started with the WD Software 1. Double-click the WD Apps Setup file that appears in the listing for the device in your computer's file management utility to display the WD Apps Setup Wizard: 2. Click Next to display the End - Western Digital My Book Duo | User Manual - Page 14
installation to complete: MY BOOK DUO USER MANUAL 7. When the installation completes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your selections: Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure - Western Digital My Book Duo | User Manual - Page 15
MY BOOK DUO USER MANUAL Figure 5. WD Drive Utilities Screen Figure 6. Upgrade to WD SmartWare Pro Screen 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare - Western Digital My Book Duo | User Manual - Page 16
MY BOOK DUO USER MANUAL email and Backup Target screen: At this point, the WD SmartWare Pro software is installed. If you want to skip the setup procedure for your initial backup for now, click the a local hard drive or from a remote Dropbox folder: CONNECTING THE DEVICE AND GETTING STARTED - 11 - Western Digital My Book Duo | User Manual - Page 17
MY BOOK DUO USER MANUAL By default, the computer option is selected and the computer icon signifies that the backup source device will be either an internal hard drive or drive partition, or a local direct-attached external hard drive: Selecting the Dropbox option displays the Dropbox Login Required - Western Digital My Book Duo | User Manual - Page 18
MY BOOK DUO USER MANUAL c. If you select Dropbox as your backup target device, use the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the WD SmartWare Pro software before you can - Western Digital My Book Duo | User Manual - Page 19
b. Click Next to display the initial Select Backup Frequency screen: MY BOOK DUO USER MANUAL 14. On the initial Select Backup Frequency screen: a. Select the option for when you want to scan the backup source device and automatically back up - Western Digital My Book Duo | User Manual - Page 20
MY BOOK DUO USER MANUAL c. Click Next to display the initial Backup screen. The initial Backup screen display depends on the type of backup you selected at step 13 on - Western Digital My Book Duo | User Manual - Page 21
MY BOOK DUO USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time- when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Initial File Backup Screen - Western Digital My Book Duo | User Manual - Page 22
BOOK DUO USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software hard drive or multiple hard drive partitions, or if an available backup target device has multiple partitions or network shares, the WD SmartWare software - Western Digital My Book Duo | User Manual - Page 23
information about backing up and retrieving files and making your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 31. In each display, the WD SmartWare software changes the names and graphic images to match the hardware configuration - Western Digital My Book Duo | User Manual - Page 24
MY BOOK DUO USER MANUAL Computer Icon Backup Source Selector Backup Source Device Selector Backup Target Device Icons Backup Source Content Gauge Figure 8. Home Tab Display Backup Target Content Gauges WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 19 - Western Digital My Book Duo | User Manual - Page 25
Not shown in Figure 8 on page 19: icon MY BOOK DUO USER MANUAL Backup source Dropbox icon Signifies that the device is either a non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access. Not shown in Figure 8 on page 19 - Western Digital My Book Duo | User Manual - Page 26
MY BOOK DUO USER MANUAL Table 1. Home Tab of all included file extensions, search for answer ID 3644 in the WD Knowledge Base at http://support.wd.com. Note that: The System category, shown against a dark gray files in the category. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 - Western Digital My Book Duo | User Manual - Page 27
MY BOOK DUO USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup source device selector When the computer option is selected, lists all of your computer's internal hard drives, hard drive partitions, and direct-attached drives that are available - Western Digital My Book Duo | User Manual - Page 28
share. The drive partition or network share that you select is the target for subsequent backup operations and the source for subsequent retrieve operations. Not shown in Figure 8 on page 19: Scroll Pointers One installation of the WD SmartWare software supports as many external devices as you - Western Digital My Book Duo | User Manual - Page 29
icon Not shown in Figure 8 on page 19: MY BOOK DUO USER MANUAL Login required icon Signifies that non-WD devices, unsupported devices, and remote Dropbox account folders are being accessed by a 30-day free trial of the WD SmartWare Pro software upgrade. Not shown in Figure 8 on page 19: No - Western Digital My Book Duo | User Manual - Page 30
MY BOOK DUO USER MANUAL Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays, depending on how you want to select files to back up: By category-As shown in the content gauges By file-As shown in the folder structure of your computer's internal hard drive - Western Digital My Book Duo | User Manual - Page 31
MY BOOK DUO USER MANUAL Table 2. Backup Tab Functional Description Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In this configuration, the advanced backup area is - Western Digital My Book Duo | User Manual - Page 32
BOOK DUO USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area (continued) In file mode, the initial/default configuration of the WD SmartWare software structure on the selected backup source drive. The button name is Switch to - Western Digital My Book Duo | User Manual - Page 33
MY BOOK DUO USER MANUAL Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device: Selecting the backup volume to retrieve from Selecting - Western Digital My Book Duo | User Manual - Page 34
MY BOOK DUO USER MANUAL Table 3. Retrieve Tab Functional Description Display Component Description the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on the selected backup target - Western Digital My Book Duo | User Manual - Page 35
MY BOOK DUO USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description Dropbox Account dialog for configuring a remote Dropbox folder for access by the WD SmartWare Pro software. File History button Displays the Set File History dialog for specifying the number - Western Digital My Book Duo | User Manual - Page 36
MY BOOK DUO USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 12 and Table 5 for a brief functional description of the Help tab display. Learning Center Topic Buttons Contact Us Link WD - Western Digital My Book Duo | User Manual - Page 37
MY BOOK DUO USER MANUAL Table 5. Help Tab Functional Description (Continued) Display Component Description Support link Uses your Web browser to connect to the WD Service & Support Home page at http://support.wd.com. WD Store link Uses your Web browser to connect to the WD online store at: - Western Digital My Book Duo | User Manual - Page 38
BOOK DUO USER MANUAL 4 Backing Up Files 1 This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software WD SmartWare software WD SmartWare software WD SmartWare software WD SmartWare software a local hard drive or from - Western Digital My Book Duo | User Manual - Page 39
BOOK DUO USER MANUAL Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be a remote Dropbox folder: b. If the selected backup source device has more than one internal hard drive, multiple drive partitions, or external hard drives WD SmartWare software - Western Digital My Book Duo | User Manual - Page 40
MY BOOK DUO USER MANUAL b. Select the Hourly, Daily, or Monthly option and use the check boxes and selection boxes to schedule your backups: Selecting . . . Hourly Daily Monthly Performs a backup . . . - Western Digital My Book Duo | User Manual - Page 41
MY BOOK DUO USER MANUAL b. Click Advanced View to open the backup by categories selection 40. Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled - Western Digital My Book Duo | User Manual - Page 42
MY BOOK DUO USER MANUAL 8. To backup selected categories of files on the selected backup page 40. Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled - Western Digital My Book Duo | User Manual - Page 43
completed backup: MY BOOK DUO USER MANUAL Click Back Up Now if you want to bypass the schedule and run the backup now. 9. To back up all of the files and folders - Western Digital My Book Duo | User Manual - Page 44
MY BOOK DUO USER MANUAL Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled Backup Status dialog that shows the date and time - Western Digital My Book Duo | User Manual - Page 45
MY BOOK DUO USER MANUAL e. Click Enable Backup to begin backing up the selected files or folders on the selected backup source device, at the specified backup frequency, and proceed to step 11 on page 40. Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds - Western Digital My Book Duo | User Manual - Page 46
MY BOOK DUO USER MANUAL Some applications and running processes can keep files from being External Hard Drives and select the best drive to suit your future requirements. 13. If you clicked Disable Backup at step 11, the disable backup confirmation prompt reminds you that the WD SmartWare software - Western Digital My Book Duo | User Manual - Page 47
BOOK DUO USER MANUAL 5 Retrieving Files 1 This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software you want to copy retrieved files to a local hard drive or to a remote Dropbox folder: By default, the - Western Digital My Book Duo | User Manual - Page 48
MY BOOK DUO USER MANUAL Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder: b. If the selected retrieve destination device has more than one internal hard drive or drive partition, or multiple external hard drives, use the - Western Digital My Book Duo | User Manual - Page 49
MY BOOK DUO USER MANUAL IF you have . . . Created multiple backup volumes on the selected retrieve source (backup target) device from either: Different internal hard drives or hard drive partitions on the backup source device Different backup source devices Not run a backup on the selected retrieve - Western Digital My Book Duo | User Manual - Page 50
MY BOOK DUO USER MANUAL 5. Click Next to display the Select content to retrieve... dialog. IF you want to retrieve . . . from the selected backed up volume THEN select the . . . All - Western Digital My Book Duo | User Manual - Page 51
MY BOOK DUO USER MANUAL 8. During the retrieve: The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. A - Western Digital My Book Duo | User Manual - Page 52
MY BOOK DUO USER MANUAL 16 Managing and Customizing the Device This chapter includes the following topics: Checking Device Health Erasing the Device Drives Managing the Device Configuration Registering the Device Restoring the WD Software and Disk Image Setting the Device Sleep Timer Upgrading the - Western Digital My Book Duo | User Manual - Page 53
MY BOOK DUO USER MANUAL 1. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 2. If you have more - Western Digital My Book Duo | User Manual - Page 54
Drive. After the drive erase operation completes, go to http://support.wd.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your device. Managing the Device Configuration The initial/default configuration of your My Book Duo - Western Digital My Book Duo | User Manual - Page 55
MY BOOK DUO USER MANUAL Checking the Device Status The WD Drive Utilities software provides a status indication of the device configuration and each device drive. 1. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you - Western Digital My Book Duo | User Manual - Page 56
, and user manual files. You can download these to restore the device to its original configuration after the change. (See Knowledge Base answer ID 7 at http:// support.wd.com for information about downloading and restoring the WD software and disk image.) 1. Open the WD Drive Utilities software by - Western Digital My Book Duo | User Manual - Page 57
MY BOOK DUO USER MANUAL 3. Click RAID Management > Configuration to display the Configuration dialog: 4. Select the option for the mode that you want to change to: Stripe - Maximum Capacity and Performance (RAID 0) Mirror - Maximum Data Protection (RAID 1) Individual Drives (JBOD) Selecting the . - Western Digital My Book Duo | User Manual - Page 58
MY BOOK DUO USER MANUAL 5. On the volume dialog: a. If you want to change the name of a volume, to http://support.wd.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image. Registering the Device The WD Drive Utilities software uses your - Western Digital My Book Duo | User Manual - Page 59
Click Registration to display the Registration dialog: MY BOOK DUO USER MANUAL 5. On the Registration dialog: a. Type your the device drives also removes the WD software and all of the support files, utilities, and user manual files. If you ever need to remove and reinstall the WD software on - Western Digital My Book Duo | User Manual - Page 60
MY BOOK DUO USER MANUAL Setting the Device Sleep Timer The sleep timer turns off the power to your device after a certain period of inactivity to conserve power and minimize long-term wear on the device drives. 1. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities - Western Digital My Book Duo | User Manual - Page 61
MY BOOK DUO USER MANUAL Using the WD Quick View Icon After you have installed the WD SmartWare software, the WD Quick View icon displays in the system tray portion of the Windows taskbar: WD Quick View Icon You can use the icon to: Open the WD SmartWare software Check the device status Safely - Western Digital My Book Duo | User Manual - Page 62
MY BOOK DUO USER MANUAL Monitoring Icon Alerts The WD Quick View icon in the taskbar flashes to indicate device status: IF the WD Quick View icon flashes . . . Green and white, White, Red, THEN the device might be . . . Locked or in a format that the WD SmartWare software does not understand ( - Western Digital My Book Duo | User Manual - Page 63
MY BOOK DUO USER MANUAL 17 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring a Remote Dropbox Account Specifying a Different Retrieved Content Folder Specifying the Number of Backup Versions Uninstalling the WD Software - Western Digital My Book Duo | User Manual - Page 64
3. Click Select Account to display the Dropbox Login Required dialog: MY BOOK DUO USER MANUAL 4. On the login required dialog: a. Click Sign In. The WD SmartWare Pro software initiates a Dropbox connection request on your behalf and uses your Web browser to access the Dropbox website at https:// - Western Digital My Book Duo | User Manual - Page 65
MY BOOK DUO USER MANUAL By default, the WD SmartWare software creates and uses a Retrieved Contents subfolder in your My Documents folder. 1. Either create a new folder or determine which existing folder you want to use. 2. Click the Settings tab to display the Software Settings screen (see Figure - Western Digital My Book Duo | User Manual - Page 66
MY BOOK DUO USER MANUAL Uninstalling the WD Software Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. Your backup files will still be there, but you will have to manually reenable each backup after reinstalling the WD SmartWare software. (See "Backing - Western Digital My Book Duo | User Manual - Page 67
MY BOOK DUO USER MANUAL 18 Replacing a Drive This chapter includes the following topics: Determining Which Drive Failed Obtaining a Replacement Drive Removing and Replacing the Drive Determining Which Drive Failed Whether the application is running or not, the WD Drive Utilities software - Western Digital My Book Duo | User Manual - Page 68
MY BOOK DUO USER MANUAL See steps 1 through 8 of the following procedure for removing the drive to get the serial number. Important: Only use WD Red™ or WD Green™ hard drives to replace the drives in your My Book Duo device enclosure. Also, replacement drives must be new, and the same capacity as - Western Digital My Book Duo | User Manual - Page 69
My Book Duo device or the WD Drive Utilities software. If you do that, just remember that regardless of the label on the drive, the status and configuration of: "Drive 1" refers to the drive in the left enclosure slot "Drive 2" refers to the drive in the right enclosure slot REPLACING A DRIVE - 64 - Western Digital My Book Duo | User Manual - Page 70
MY BOOK DUO USER MANUAL 9. Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive you removed and install them on the new drive: 10. Apply a new drive label to the replacement drive: REPLACING A DRIVE - 65 - Western Digital My Book Duo | User Manual - Page 71
MY BOOK DUO USER MANUAL 11. Gently slide the replacement drive assembly into the enclosure until it is fully inserted: 12. Engage the alignment tab on the back of the drive hold-down plate with the alignment slot on the enclosure chassis, lower the cover into place and secure it with the thumbscrew - Western Digital My Book Duo | User Manual - Page 72
MY BOOK DUO USER MANUAL 13. Close the top cover and firmly push down on the top cover button until it snaps into place: 1 2 14. If the WD Drive Utilities software is not already running, start it by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you - Western Digital My Book Duo | User Manual - Page 73
0 disk array The My Book Duo device does not reappear in your computer's file management utility listing. In this case: a. If you have more than one supported device connected to your computer, click the icon of the one with the drive you replaced on the WD Drive Utilities screen and click RAID - Western Digital My Book Duo | User Manual - Page 74
Book Duo device reappears in your computer's file management utility listing. b. If you have more than one supported device connected to your computer, click the icon of the one with the drive you replaced on the WD Drive watch the device power/activity indicator. f. If the power/activity indicator: - Western Digital My Book Duo | User Manual - Page 75
that the file management utility listing for replacement drive reappears. Your replacement drive is ready to use. 19. Go to http://support.wd.com and see Knowledge Base answer ID: 7 for information about downloading and restoring the WD software and disk image 8644 for information about returning - Western Digital My Book Duo | User Manual - Page 76
up before reformatting it. Go to http://support.wd.com and refer to Knowledge Base answer ID 3865 for information about reformatting the device drives. See "Troubleshooting" on page 72 for more information about reformatting the device drives. Restoring the WD Software and Disk Image After you have - Western Digital My Book Duo | User Manual - Page 77
MY BOOK DUO USER MANUAL This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wd.com - Western Digital My Book Duo | User Manual - Page 78
MY BOOK DUO USER MANUAL Q: Why won't my computer boot when I connect my USB drive to the computer before booting? A: Depending on your system configuration, your computer might try to boot from your WD external USB drive. Refer to your system's motherboard BIOS setting documentation to disable this - Western Digital My Book Duo | User Manual - Page 79
MY BOOK DUO USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect the device to your computer. Note: The SES Driver is - Western Digital My Book Duo | User Manual - Page 80
MY BOOK DUO USER MANUAL 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver - Western Digital My Book Duo | User Manual - Page 81
MY BOOK DUO USER MANUAL 2. On the Found New Hardware - WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your WD SES Device prompt, click I don't have the disc. Show me other options: 4. Browse to Computer and: a. Double-click the My Book Duo device. - Western Digital My Book Duo | User Manual - Page 82
When the installation completes, click Close: MY BOOK DUO USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the device as shown in Figure 4 on page 8, use the Windows Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage - Western Digital My Book Duo | User Manual - Page 83
MY BOOK DUO USER MANUAL 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Book Duo device, double-click the Extras folder, and select WD SES - Western Digital My Book Duo | User Manual - Page 84
5. Click Next. 6. When the installation completes, click Close: MY BOOK DUO USER MANUAL INSTALLING THE SES DRIVER - 79 - Western Digital My Book Duo | User Manual - Page 85
MY BOOK DUO USER MANUAL 1B , if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. technician for help. Any changes or modifications not expressly approved by WD could void your authority to operate this device. ICES-003/NMB- - Western Digital My Book Duo | User Manual - Page 86
MY BOOK DUO USER MANUAL CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the - Western Digital My Book Duo | User Manual - Page 87
MY BOOK DUO USER MANUAL Warranty Information (All Regions Except Australia/ New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the - Western Digital My Book Duo | User Manual - Page 88
to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not - Western Digital My Book Duo | User Manual - Page 89
labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com), accident or mishandling while - Western Digital My Book Duo | User Manual - Page 90
MY BOOK DUO USER MANUAL be obtained at http://www.gnu.org, and may also be found at http://support.wd.com/download/gpl. Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such - Western Digital My Book Duo | User Manual - Page 91
MY BOOK DUO USER MANUAL Index A Accessories, optional 4 Acronis True Image WD Edition software 2 software download 2 user guide download 2 Activation WD Quick View icon 56 Drive Erase dialog 49 Drive replacement procedure 62 Drive Utilities device registration function 53 Drive Erase dialog 49 drive - Western Digital My Book Duo | User Manual - Page 92
icon 24 MY BOOK DUO USER MANUAL N No writable partition icon 24 O Obtaining service 82, 83 Online User Manuals link 31 Opening WD SmartWare software 56 Operating systems 3, 4 Optional accessories 4 P Physical description 4 Precautions for handling 6 Product features 1 Q Quick drive test 47 R RAID - Western Digital My Book Duo | User Manual - Page 93
MY BOOK DUO USER MANUAL Safety compliance 80 WD software 61 Unlocking the drive from the virtual CD 57 Upgrade to WD SmartWare Pro screen 10 W Warranty information 82, 83, 84 WD service 82, 83 Store, link 32 WD Apps Setup Wizard 8 WD Drive Utilities screen 10 WD Drive Utilities software Drive - Western Digital My Book Duo | User Manual - Page 94
to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks of Western Digital Technologies, Inc. in the U.S. and other countries; WD SmartWare, WD Drive Utilities, and Data Lifeguard are trademarks of Western Digital
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My Book
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My Book Duo User Manual