Western Digital WDG1T7500 Quick Install Guide (pdf) - Page 8

Troubleshooting

Page 8 highlights

Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help. How to „ use the drive on a Macintosh and a PC simultaneously „ format the drive to Mac OS format „ obtain and reinstall the original software included on My Book „ install, partition, and format the drive in Windows XP „ install, partition, and format the drive in Windows 2000 „ format the drive to the FAT32 file system** „ disable the setting that boots the system from the external drive „ restore FireWire performance after upgrading to Windows XP SP2 Answer ID 291 287 1425 207 34 1364 1201 1427 **This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems. The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000/XP; however, Windows 2000/XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility. See answer ID 1287 at support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for further details. - 7 -

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9

– 7 –
Troubleshooting
If you have problems when installing or using this product, refer to this troubleshooting section or visit our support Web
site at
support.wdc.com
and search our knowledge base for more help.
**
This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems. The
FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000/XP;
however, Windows 2000/XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk
Management utility. See answer ID 1287 at
support.wdc.com
and article IDs 314463 and 184006 at support.microsoft.com for
further details.
How to
Answer ID
use the drive on a Macintosh and a PC simultaneously
291
format the drive to Mac OS format
287
obtain and reinstall the original software included on My Book
1425
install, partition, and format the drive in Windows XP
207
install, partition, and format the drive in Windows 2000
34
format the drive to the FAT32 file system**
1364
disable the setting that boots the system from the external drive
1201
restore FireWire performance after upgrading to Windows XP SP2
1427