Whirlpool SF462LXS Use and Care Manual - Page 22

Assistance, Service

Page 22 highlights

Oven cooking results not what expected msthe appliance level? Level the appliance. See the Installation Instructions. Is the proper temperature set? Double-check the recipe in a reliable cookbook. Is the proper oven temperature calibration set? See "Oven Temperature Control" section. Was the oven preheated? See "Baking and Roasting" section. Is the proper bakeware being used? See "Bakeware" section, Are the racks positioned properly? See "Positioning Racks and Bakeware" section. Is there proper air circulation around bakeware? See "Positioning Racks and Bakeware" section. Is the batter evenly distributed in the pan? Make sure batter is level in the pan. Is the proper length of time being used? Adjust cooking time. Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times. Are baked items too brown on the bottom? Move rack to higher position in the oven. Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. ASSISTANCEOR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP ®replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL ® appliance. To locate FSP_ replacement parts in your area, call us or your nearest Whirlpool designated service center. Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301. Our consultants provide assistance with: • Features and specifications on our full line of appliances. • Installation information. • Use and maintenance procedures. • Accessory and repair parts sales. • Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at: Whirlpool Brand Home Appliances Customer experience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Accessories U.S.A. To order accessories, call the Whirlpool Customer eXperience Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at www.whirlpool.com and click on "Buy Accessories Online." Stainless Steel Cleaner & Polish (stainless steel models) Order Part Number 31462 All-Purpose Appliance Cleaner Order Part Number 31662 Gas Grate and Drip Pan Cleaner Order Part Number 31617 22

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Oven
cooking
results not what
expected
ms
the
appliance
level?
Level the appliance.
See the Installation
Instructions.
Is
the
proper
temperature
set?
Double-check
the recipe in a reliable cookbook.
Is the proper
oven temperature
calibration
set?
See "Oven Temperature
Control"
section.
Was
the oven preheated?
See "Baking
and Roasting"
section.
Is the proper bakeware
being used?
See "Bakeware"
section,
Are the racks
positioned
properly?
See "Positioning
Racks and Bakeware"
section.
Is
there
proper
air circulation
around
bakeware?
See "Positioning
Racks and Bakeware"
section.
Is
the
batter
evenly
distributed
in
the
pan?
Make sure batter
is level in the pan.
Is
the
proper length
of time being used?
Adjust cooking
time.
Has
the
oven door been opened
while
cooking?
Oven peeking
releases oven heat and can result in longer
cooking
times.
Are baked
items too brown on the bottom?
Move rack to higher position
in the oven.
Are
pie
crust
edges
browning
early?
Use aluminum
foil to cover the edge of the crust and/or
reduce baking temperature.
ASSISTANCE
OR
SERVICE
Before calling for assistance
or service,
please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling,
please know the purchase
date and the complete
model and serial number
of your appliance.
This information
will
help us to better respond
to your request.
If
you need
replacement
parts
If you need to order replacement
parts,
we recommend
that you
use only FSP® replacement
parts. FSP ®replacement
parts will fit
right and work right because they are made with the same
precision
used to build
every new WHIRLPOOL ® appliance.
To locate FSP_ replacement
parts in your area, call us or your
nearest Whirlpool
designated
service center.
Call the Whirlpool
Customer
eXperience
Center
toll free: 1-800-253-1301.
Our consultants
provide
assistance
with:
Features and specifications
on our full line of appliances.
Installation
information.
Use and maintenance
procedures.
Accessory
and repair parts sales.
Specialized
customer
assistance
(Spanish speaking,
hearing
impaired,
limited
vision, etc.).
Referrals to local dealers, repair parts distributors
and service
companies.
Whirlpool
designated
service technicians
are
trained to fulfill the product
warranty
and provide after-
warranty
service,
anywhere
in the United States.
To locate the Whirlpool
designated
service company
in your
area, you can also look in your telephone
directory
Yellow
Pages.
For further
assistance
If you need further
assistance,
you can write to Whirlpool
Corporation
with
any questions
or concerns
at:
Whirlpool
Brand Home Appliances
Customer
experience
Center
553 Benson
Road
Benton
Harbor, MI 49022-2692
Please include
a daytime
phone number
in your correspondence.
Accessories
U.S.A.
To order accessories,
call the Whirlpool
Customer
eXperience
Center toll free at 1-800-442-9991
and follow the menu prompts.
Or visit our website
at www.whirlpool.com
and click on "Buy
Accessories
Online."
Stainless
Steel
Cleaner
& Polish
(stainless
steel models)
Order Part Number
31462
All-Purpose Appliance
Cleaner
Order Part Number 31662
Gas Grate and Drip Pan
Cleaner
Order Part Number 31617
22