Whirlpool WCG97US6HS Owners Manual - Page 9
Possible Causes And/or Solutions - gas cooktop
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PROBLEM Excessive heat around the cookware on cooktop Cooking results are not what expected Flame too High or too Low POSSIBLE CAUSES AND/OR SOLUTIONS Be sure the cookware is approximately the same size as the cooking area and surface burner. Cookware should not extend more than ½" (13 mm) outside the cooking area. Adjust the flame so that it does not wrap around the cookware. Check the following: ■■ Be sure the proper cookware is being used. Refer to the "Cooking with Your Cooktop" section. ■■ Check the heat level. Refer to "Excessive heat around the cookware on cooktop." ■■ Check the level of the cooktop. Refer to the Installation Instructions. Ensure the cooktop gas supply is correct (Propane or Natural gas). These cooktops come from the factory set for Natural gas. Refer to the Installation Instructions to verify that the pressure regulator is installed correctly and the line pressure and the gas line pressure are correct. 9