Whirlpool WEE750H0HV Owners Manual - Page 20
Troubleshooting - installation manual
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TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual or visit producthelp.www.whirlpool.com. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Problem Possible Causes and/or Solutions Nothing will operate Cooktop will not operate Power supply cord is unplugged: Plug into a grounded outlet. Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact a qualified electrician to verify the electrical supply. The control knob is not set correctly: Push in knob before turning to a setting. On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide" section. Excessive heat around cookware on cooktop Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than 1/2" (13 mm) outside the cooking area. Cooktop cooking results not what expected Control knob set to incorrect heat level: See the "Cooktop" section. Range is not level: Level the range. See the Installation Instructions. Cooktop element cycles on and off on High setting Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to keep the cooktop from overheating. Oven will not operate Delay Start is set: See the "Cook Time" section. Control is locked: See "Control Lock" in the "Tools" section. The range is in Demo Mode: Demo Mode will deactivate all oven elements. See "Info" in the "Tools" section. Electronic oven control set incorrectly: See the "Tools" and "More Modes" sections. Oven temperature too high or too low Oven temperature needs adjustment: See "Temperature Calibration" in the "More Modes" section. Oven indicator lights flash Power to range is turned on or restored: See the "Tools" and "More Modes" sections. If the indicator lights keep flashing, call for service. Display shows messages Power failure: On some models, reset the clock, if needed. See "Preferences" in the "Tools" section. Error code (Display shows letter followed by number.): Depending on your model, press the Cancel keypad to clear the display. See the "Tools" and "More Modes" sections. If it reappears, call for service. Range is in Sabbath mode (display shows "Sabbath Mode"): See the "Sabbath Mode" section to exit Sabbath mode. Demo Mode (product is in Demo Mode): See the "Tools" section to exit Demo Mode. Clean cycle did not work on all spills Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional Clean cycles. Use the AquaLift® Technology Cleaning Kit. See the "Clean Cycle" section for more information. Mineral deposits are left on the oven bottom after the Clean cycle Tap water was used in the Clean cycle: Use distilled or filtered water in the Clean cycle. To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue. Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle. Level the range. See the Installation Instructions. To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue. 20