Whirlpool WFE505W0J Owners Manual - Page 15

TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual, or visit producthelp.whirlpool.com. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B Please include a daytime phone number in your correspondence. Operation Problem Nothing will operate Cooktop will not operate Excessive heat around cookware on cooktop Cooktop cooking results not what expected Cooktop element cycles on and off on High setting Oven will not operate Possible Causes Power supply cord is unplugged. Household fuse is blown or a circuit breaker is tripped. The control displays an F9 or F9 E0 error code. The control knob is set incorrectly. On ceramic glass models, the oven control lockout is set. Cookware that is not the proper size. Control knob set to incorrect heat level. Range is not level. Element cycling due to a temperature limiter. Delay Start is set. Solutions Plug into a grounded outlet. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. The electrical outlet in the home may be miswired. Contact a qualified electrician to verify the electrical supply. Push in knob before turning to a setting. See the "Control Lock" keypad feature in the "Feature Guide" section. Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area. See the "Cooktop Use" section. Level the range. See the Installation Instructions. This is normal operation. The element may cycle on and off to keep the cooktop from overheating. See the "Electronic Oven Controls" section. Oven temperature too high or too low Oven indicator lights flash Display shows messages Steam Clean cycle will not operate Control lock is on. Control is in Demo mode. Electronic oven control set incorrectly. Oven temperature needs adjustment. Power to range is turned on or restored. Power failure (display shows flashing time). Error code (display shows letter followed by number). The Start keypad needs to be pressed so a cycle can begin. The Steam Clean function has not been entered correctly. A Timed Cook function has been entered. The range is in Sabbath mode. Press and hold CONTROL LOCK for 3 seconds to unlock. Demo mode will deactivate all oven elements. See "Demo Mode" in the "Electronic Oven Controls" section. See the "Electronic Oven Controls" section. See "Oven Temperature Control" in the "Electronic Oven Controls" section. See "Control Display" in the "Electronic Oven Controls" section. If the indicator light(s) keep(s) flashing, call for service. See the "Warranty" section for contact information. Clear the display. On some models, reset the clock, if needed. See the "Clock" keypad feature in the "Feature Guide" section. Depending on your model, press the Cancel keypad to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. See the "Warranty" section for contact information. See the "Start" keypad feature in the "Feature Guide" section. See the "Steam Clean" section. See the "Cook Time" section. See the "Sabbath Mode" section. 15