Whirlpool WFW96HEAC Use & Care Guide - Page 23
See Washer Care in Washer Maintenance. - leaking fabric softener
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Not cleaning or removing stains Not using dispensers. Solution Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly to load. Dispense cartridge is empty. Fill dispense cartridge to the "MAX" line with HE liquid detergent. Odors Fabric Damage Gray whites, dingy colors Not washing like colors together. Not enough detergent used, or hard water. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Use more detergent for washing heavy soils in cold or hard water. Touch WATER HARDNESS to change water hardness to "hard." Monthly maintenance not done as recommended. Not using HE detergent or using too much HE detergent. Door not left open after use. Run the Clean Washer cycle with affresh® monthly. See "Washer Care" in "Washer Maintenance." Unload washer as soon as cycle is complete. Use the Fan Dry option if load cannot be removed immediately after the wash is complete. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See "Washer Care" section. This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before Mend rips and broken threads in seams before washing. washing. Fabric damage can occur if washer is Avoid tightly packing the washer. Load with dry items only. tightly packed. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up added incorrectly. bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Load not sorted properly. Wash temperatures too low. Not enough detergent used, or hard water. The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash. Use more detergent for washing heavy soils in cold or hard water. Touch WATER HARDNESS to change water hardness to "hard." 23