Whirlpool WGT3300XQ Use & Care Guide - Page 19

TROUBLESHOOTING - WASHER cont. First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call...In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca If you experience Possible causes Solution Washer not performing as expected (cont.) Water level seems too low, or the washer appears to not fill completely The top of the agitator is much higher than the highest water level. Clothes not completely This washer uses much less water covered with water than traditional top-load washers. Dry spots on load after cycle This washer uses much less water than traditional top-load washers. High speed spins extract more moisture than traditional top-load washers. This is normal and necessary for clothes to move freely. Clothes may not be completely covered with water. Select a higher load-size setting, or wash a smaller load. The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Incorrect or wrong wash or rinse temperatures Check for proper water supply. Load not rinsed Energy-saving controlled wash temperatures. Check for proper water supply. Using too much detergent. Check that hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Check that hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level. Sand, pet hair, lint, etc. on load after washing Washer not loaded as recommended. Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. The washer will not rinse well if tightly packed. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. Add an extra rinse to the selected cycle. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Not cleaning or removing stains Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 garments after washer has started. Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. 19