Whirlpool WRS571CIDW Use & Care Guide - Page 20

Problem Solver

Page 20 highlights

Moving When you are moving your refrigerator to a new home, follow these steps to prepare it for the move. 1. If your refrigerator has an automatic ice maker: ■ Turn off the water supply to the ice maker at least one day ahead of time. ■ Disconnect the water line from the back of the refrigerator. ■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position or move the switch to the OFF setting. 2. Remove all food from the refrigerator and pack all frozen food in dry ice. 3. Empty the ice bin. 4. Depending on the model, turn the Refrigerator Control to OFF or turn cooling off. See "Using the Controls" in the User Instructions, User Guide, or Use & Care Guide. 5. Unplug refrigerator. 6. Clean, wipe, and dry thoroughly. 7. Take out all removable parts, wrap them well, and tape them together so they don't shift and rattle during the move. 8. Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs so they don't scrape the floor. See "Adjust the Doors" or "Door Removal, Leveling and Alignment." 9. Tape the doors closed and tape the power cord to the back of the refrigerator. When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator. PROBLEM SOLVER First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. GENERAL OPERATION Refrigerator will not operate 20 Possible Causes and/or Recommended Solutions ■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. ■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working. ■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the problem continues, contact a licensed electrician. ■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See "Using the Controls." ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly.

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20
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1.
If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
ahead of time.
Disconnect the water line from the back of the refrigerator.
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
setting.
2.
Remove all food from the refrigerator and pack all frozen food
in dry ice.
3.
Empty the ice bin.
4.
Depending on the model, turn the Refrigerator Control to OFF
or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
5.
Unplug refrigerator.
6.
Clean, wipe, and dry thoroughly.
7.
Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
8.
Depending on the model, raise the front of the refrigerator so it
rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See “Adjust the Doors” or “Door Removal,
Leveling and Alignment.”
9.
Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the Installation Instructions for preparation instructions. Also, if
your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
PROBLEM SOLVER
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit
www.whirlpool.com/product_help
.
In Canada, visit
www.whirlpool.ca
.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
GENERAL OPERATION
Possible Causes and/or Recommended Solutions
Refrigerator
will not operate
Not connected to an electrical supply -
Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
No power to the electrical outlet -
Plug in a lamp to see if the outlet is working.
Household fuse has blown or circuit breaker has tripped -
Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
Control or cooling is not turned on -
Turn on the refrigerator control, or turn cooling on.
See “Using the Controls.”
New installation -
Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE:
Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING