Whirlpool WTW4815EW Use & Care Guide - Page 15

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Fabric damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before wash cycle. washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Mend rips and broken threads in seams before washing. Fabric damage can occur if load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Use Bulky Items/Sheets or Deep Water Wash cycle for higher water fill. See "What's New under the Lid" and "Cycle Guide" to match your load with the best cycle. Add only 1 or 2 additional garments after washer has started. Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Garment care instructions may not have been followed. Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle. Odors Monthly maintenance not done as recommended. See "Washer Care" in Washer Maintenance. Unload washer as soon as cycle is complete. Using too much detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See "Washer Care" section. Locked light is flashing The lid is not closed. A cycle was stopped or paused using the START/Pause button. Close the lid. The washer will not start with the lid open. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer's instructions to avoid damage to your garments. Washer pumps out water Lid is left open for more than before finishing cycle 10 minutes. Make sure lid is closed before starting a cycle and/or during prewash (soak). 15