Whirlpool WTW5500BW Use & Care Guide - Page 14

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Sand, pet hair, lint, etc. Heavy sand, pet hair, lint, and on load after washing detergent or bleach residues may require additional rinsing. Add an Extra Rinse to the selected cycle. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Not cleaning or removing stains Added more water to washer. Washer not loaded as recommended. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer is less efficient at cleaning when tightly packed. Load garments in loose heaps evenly around the washplate. Add only 1 or 2 additional garments after washer has started. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Not using HE detergent or using too much HE detergent. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Not using dispensers. Use Super Wash cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle and fabric type. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Do not add products directly onto load. Small amount of water still in dispenser after cycle Incorrect dispenser operation Normal dispenser operation. Clogged dispensers or laundry products dispensing too soon. It is normal for small amounts of water to remain in dispenser. Do not overfill dispenser, which causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing. Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. Use only liquid chlorine bleach in the bleach dispenser. Residual powder in dispenser. In wash water temperatures colder than 60° F (15.6° C), some detergents do not dissolve well. Soils may be difficult to remove. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. 14