Whirlpool WTW5700XL Owners Manual - Page 13
If you experience, Possible Causes, Solution - problems
UPC - 883049200279
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) Check for proper water supply. Check proper electrical supply. Both hoses must be attached and have water flowing to inlet valve. Both Hot and Cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Normal washer operation. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds. Washer may be tightly packed. The washer senses the dry load with short spins that may take 2 to 3 minutes before water is added. You may hear the hum of the spins. This is normal. Remove several items, rearrange load evenly in basket and add detergent. Close lid and press Start/Pause/Unlock. Do not add more than 1 or 2 additional items after cycle has started. Do not add more water to the washer. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements. To remove suds, cancel cycle. Select RINSE & SPIN. Press Start/Pause/Unlock. Do not add more detergent. 13