Xbox 56P-00002 Instruction Manual - Page 16

16 english Troubleshooting WARNING Game Does Not Start Play only licensed Xbox game discs (see Playing Games and Music on page 12). To reduce the risk of serious injury or death from electric shock or fire, do not attempt to service or repair the Xbox console. Do not attempt to take apart the Xbox console or modify it in any way. Refer all servicing to qualified service personnel. Please follow these steps to troubleshoot difficulties with the Xbox video game system: No Power Connect the power cable (see Turning On the Xbox Console on page 10). Insert the disc with the label up and close the disc tray (see Playing Games and Music on page 12). Clean the disc (see Cleaning the Xbox Video Game System on page 15). No Picture Connect the appropriate AV cable (see Connecting to a TV on page 8). Turn on the TV. Select the video input on the TV (or VCR, if connected to a VCR) that displays the Xbox game. Common names for video input are Input Select, AUX, Line In, Line, In, Input, Source or EXT, depending upon your TV or VCR type. For more information, see your TV or VCR manual. Status Indicator Light Flashes Continually The status indicator light should be green while the Xbox video game system is on, or flash green when you press the eject button. If the status indicator light flashes continually during operation, the Xbox video game system has an internal problem: • Continual orange flashing: The Xbox console is too hot and will not play games until cooled. Place the Xbox console in a well-ventilated area away from other heat sources. When the console cools, the flashing will stop and the Xbox video game system can be played. For more information, see Selecting a Location for the Xbox Console on page 7. • Continual green and orange flashing: The AV cable is not connected properly. Connect according to the instructions in Connecting to a TV on page 8. • All other patterns: Internal problem requires service. Contact Xbox Customer Support according to the instructions in If You Need Help... on page 17. Play only supported types of discs (Xbox games, audio CDs; see Playing Games and Music on page 12). Adjust the TV tuning to improve picture. Poor-Quality Picture Clean the disc (see Cleaning the Xbox Video Game System on page 15). No Sound Properly connect the AV cable (see Connecting to a TV on page 8). Check the volume on the TV and turn off TV mute (see your TV manual). Select the correct audio output (see Connecting to a TV on page 8). Play only supported types of discs (Xbox games, audio CDs; see Playing Games and Music on page 12). Adjust the TV tuning to improve sound. Disc Tray Does Not Open Connect the power cable (see Turning On the Xbox Console on page 10). Turn on the Xbox console by pressing the power button (see Turning On the Xbox Console on page 10). Poor-Quality Sound Clean the disc (see Cleaning the Xbox Video Game System on page 15). Play Dolby® Digital audio only to speakers that support Dolby Digital. Select the audio output supported by your system or TV (Stereo or Dolby® Surround for stereo speakers, Mono for monaural speakers). (See Audio, Video, and Other Settings on page 11). http://www.xbox.com