Xerox 6350DP User Guide

Xerox 6350DP - Phaser Color Laser Printer Manual

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  • Xerox 6350DP | User Guide - Page 1
    Phaser® 6300/6350 color laser printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok www.xerox.com/office/support
  • Xerox 6350DP | User Guide - Page 2
    XEROX®, The Document Company®, the digital X®, CentreWare®, infoSMART®, Made For Each Other®, Phaser®, PhaserSMART®, and Walk-Up™ are trademarks of Xerox Corporation in the United Inc. Windows®, Windows NT®, Windows Server™, and Wingdings® are trademarks of Microsoft Corporation in the United States
  • Xerox 6350DP | User Guide - Page 3
    2-8 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 98 SE or Later and Windows 2000 or Later 2-10 Macintosh OS 9.X 2-10 Macintosh OS X, Version 10.2 and Higher 2-11 infoSMART Knowledge Base Networking Documents (English only 2-12 Phaser® 6300/6350 Color Laser Printer i
  • Xerox 6350DP | User Guide - Page 4
    May Damage Your Printer 3-4 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-5 Loading Paper 3-8 Loading Paper in Tray 1 (MPT 3-8 Using Manual Feed 3-11 Loading Paper in Trays 2-5 3-11 Selecting Printing Options 3-16 Selecting Printing Preferences (Windows 3-16 Selecting
  • Xerox 6350DP | User Guide - Page 5
    Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6 Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8 Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8 Phaser® 6300/6350 Color Laser Printer iii
  • Xerox 6350DP | User Guide - Page 6
    6-2 Misfeed at Trays 2-5 6-4 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at Registration Roller 6-10 Getting Help 6-12 Control Panel Messages 6-12 PrintingScout Alerts 6-12 PhaserSMART Technical Support 6-13 Web Links 6-13 A User Safety Index Phaser® 6300/6350 Color Laser Printer iv
  • Xerox 6350DP | User Guide - Page 7
    Printer Features This chapter includes: ■ Printer Parts on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-8 Phaser® 6300/6350 Color Laser Printer 1-1
  • Xerox 6350DP | User Guide - Page 8
    Printer Parts This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 Front 2 6. Trays 3, 4, and 5 7. Button to open Front Door B 8. Latch to open Front Door A 9. Power switch Printer Parts 7 8 9 6300-099 Phaser® 6300/6350 Color Laser Printer 1-2
  • Xerox 6350DP | User Guide - Page 9
    cartridges 3. USB connection 4. Ethernet 10/100 Base-T connection 5. Power cord connection Inside View 6300-053 Doors A and C Open 23 4 Door B Open 12 1 1. Front Door A 2. Transfer Roller 3. Imaging Unit 4. Door C 6300-076 1. Front Door B 2. Fuser 6300-034 Phaser® 6300/6350 Color Laser
  • Xerox 6350DP | User Guide - Page 10
    /100 Ethernet Connection Yes Yes Yes *This option can be purchased separately for these configurations. 6350DT 512 No* Yes Yes 6350DX 512 Yes Yes Yes Phaser® 6300/6350 Color Laser Printer 1-4
  • Xerox 6350DP | User Guide - Page 11
    hard drive provides additional printer features: ■ Secure, personal, proof, and saved print jobs ■ Font storage ■ Collation Upgrades To order the Phaser 6300N to 6300DN upgrade kit, contact your local reseller or go to www.xerox.com/office/6300_6350supplies. Phaser® 6300/6350 Color Laser Printer 1-5
  • Xerox 6350DP | User Guide - Page 12
    and menus. 3. Cancel button Cancels the current print job. 7. OK button Accepts the setting selected. 8. Help (?) button Displays a help message with information about the printer, such as printer status, error messages, and maintenance information. Phaser® 6300/6350 Color Laser Printer 1-6
  • Xerox 6350DP | User Guide - Page 13
    different printer functions. To print sample pages: 1. On the control panel, select Information, and then press the OK button. 2. Select Sample Pages, and then press the OK button. 3. Select the desired sample page, and then press the OK button to print. Phaser® 6300/6350 Color Laser Printer 1-7
  • Xerox 6350DP | User Guide - Page 14
    www.xerox.com/office/6300_6350support www.xerox.com/office/6300_6350support www.xerox.com/office/pmtools www.xerox.com/office/6300_6350infoSMART www.phaserSMART.com www.xerox.com/office/6300_6350support Control panel Help (?) button Control panel menu Phaser® 6300/6350 Color Laser Printer 1-8
  • Xerox 6350DP | User Guide - Page 15
    information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start the Xerox Support Centre utility: 1. Select
  • Xerox 6350DP | User Guide - Page 16
    Printer Drivers on page 2-9 ■ infoSMART Knowledge Base Networking Documents (English only) on page 2-12 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/6300_6350support Phaser® 6300/6350 Color Laser
  • Xerox 6350DP | User Guide - Page 17
    address (for TCP/IP) on the control panel. 4. Install the driver software on the computer from the Software and Documentation CD-ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using. Phaser® 6300/6350 Color Laser Printer 2-2
  • Xerox 6350DP | User Guide - Page 18
    can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection printer requires a unique IP address. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 19
    USB cable for your connection. 1. Connect one end of the USB cable to the printer and turn it on. 2. Connect the other end of the USB cable to the computer. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 Phaser® 6300/6350 Color Laser Printer 2-4
  • Xerox 6350DP | User Guide - Page 20
    instructions, insert the Software and Documentation CD-ROM into your computer's CD-ROM drive. After the Installer launches, follow the prompts for installation. Note: For the automatic Installer to function, the printer must be connected to an established TCP/IP network. Phaser® 6300/6350 Color
  • Xerox 6350DP | User Guide - Page 21
    the printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Click Properties. 4. Select the Protocols folder on the left sidebar. 5. Select TCP/IP. 6. Enter or modify the settings, and then click Save Changes at the bottom of the page. Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 22
    Set to ON. ■ Release Host Name: Set to NO. ■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) 8. Click Save Changes when you are finished entering the settings. Phaser® 6300/6350 Color Laser Printer 2-7
  • Xerox 6350DP | User Guide - Page 23
    single PC and use a dialup modem connection, you can manually set the IP address. 1. On the control panel, select Printer Setup, and then press the OK button. 2. Select Connection the OK button. 7. Enter the printer's IP address, and then press the OK button. Phaser® 6300/6350 Color Laser Printer 2-8
  • Xerox 6350DP | User Guide - Page 24
    from a Mac OS 9.x operating system. This driver enables printing from a Mac OS X (version 10.2 and higher) operating system. This driver enables printing from a UNIX operating system. * Go to www.xerox.com/office/drivers for the latest printer drivers. Phaser® 6300/6350 Color Laser Printer 2-9
  • Xerox 6350DP | User Guide - Page 25
    installer on the Software and Documentation CD-ROM to install the printer driver. 4. Open the Chooser, and then click the LaserWriter driver. 5. From the right column of the Chooser, select the printer, and then click Create to create the desktop printer. Phaser® 6300/6350 Color Laser Printer 2-10
  • Xerox 6350DP | User Guide - Page 26
    window. 5. Select Xerox from the list of manufacturers in the lower drop-down menu. 6. Select the appropriate printer model from the list of available devices. 7. Click the Add button. See also: infoSMART Knowledge Base Networking Documents (English only) on page 2-12 Phaser® 6300/6350 Color Laser
  • Xerox 6350DP | User Guide - Page 27
    Printer Driver in Windows 2000 When Using a USB Connection Installing the Printer Driver in Windows XP When Using a USB Connection Installing the Printer for a USB Connection in Mac OS 9 Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later) Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 28
    page 3-3 ■ Loading Paper on page 3-8 ■ Selecting Printing Options on page 3-16 ■ Printing on Both Sides of the Paper on page 3-20 ■ Printing on Specialty Media on page 3-22 See also: Using paper trays video tutorials at www.xerox.com/office/6300_6350support Phaser® 6300/6350 Color Laser Printer 3-1
  • Xerox 6350DP | User Guide - Page 29
    select printing options in the printer driver. 4. Send the job to the printer from the software application's Print dialog box. See also: Loading Paper on page 3-8 Selecting Printing Preferences (Windows) on page 3-16 Selecting Printing Options on page 3-16 Phaser® 6300/6350 Color Laser Printer 3-2
  • Xerox 6350DP | User Guide - Page 30
    ; please contact your local representative for details. See also: Recommended Media List at www.xerox.com/office/6300_6350support To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Phaser® 6300/6350 Color Laser Printer 3-3
  • Xerox 6350DP | User Guide - Page 31
    : ■ Rough or porous media ■ Plastic media other than supported transparencies ■ Paper that has been folded or wrinkled ■ Paper with staples ■ Envelopes with windows or metal clasps ■ Padded envelopes ■ Non-laser glossy or coated paper ■ Perforated media Phaser® 6300/6350 Color Laser Printer 3-4
  • Xerox 6350DP | User Guide - Page 32
    Select Paper Tips, and then press the OK button to print. See also: Recommended Media List at www.xerox.com/office/6300_6350support To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Phaser® 6300/6350 Color Laser Printer 3-5
  • Xerox 6350DP | User Guide - Page 33
    B5 176 x 250 mm #10 Commercial 4.12 x 9.5 in. Monarch 3.87 x 7.5 in. A7 5.25 x 7.25 in. DL 110 x 220 mm C6 114 x 162 mm C5 162 x 229 mm B5 176 x 250 mm Custom Sizes Width: 89 - 216 mm (3.5 - 8.5 in.) Height: 140 - 900 mm (5.5 - 35.45 in.) Phaser® 6300/6350 Color Laser Printer 3-6
  • Xerox 6350DP | User Guide - Page 34
    2-5 Supported Paper and Media 2 3 4 5 6300-103 Trays 2-5 65 - 163 g/m2 (17 - 40 lb. Bond, 50 - 60 lb. Cover) Executive Letter US Folio Legal A4 A5 B5 JIS 7.25 x 10.5 in. 8.5 x 11 in. 8.5 x 13 in. 8.5 x 14.0 in. 210 x 297 mm 148 x 210 mm 182 x 257 mm Phaser® 6300/6350 Color Laser Printer 3-7
  • Xerox 6350DP | User Guide - Page 35
    Guide at www.xerox.com/office/6300_6350support Note: If you change the paper in Tray 1 (MPT), select the correct paper type and size on the control panel. READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting CMYK Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 36
    To load paper in Tray 1 (MPT): 1. Open Tray 1 (MPT) by pulling out on the handle. Loading Paper 6300-006 2. Pull out the tray extension, and open the paper guides. 6300-007 Phaser® 6300/6350 Color Laser Printer 3-9
  • Xerox 6350DP | User Guide - Page 37
    the control panel. If you load a new type or size of paper in the tray, do the following: a. Select Change setup, and then press the OK button. b. Select the paper type, and then press the OK button. c. Select the paper size, and then press the OK button. Phaser® 6300/6350 Color Laser Printer 3-10
  • Xerox 6350DP | User Guide - Page 38
    , colored paper, preprinted paper, prepunched paper, and glossy paper ■ Thin card stock ■ Transparencies ■ Labels See also: Supported Paper Sizes and Weights for Trays 2-5 on page 3-7 Advanced Features Guide at www.xerox.com/office/6300_6350support Phaser® 6300/6350 Color Laser Printer 3-11
  • Xerox 6350DP | User Guide - Page 39
    load paper into Trays 2-5: 1. Pull out the tray. Loading Paper 6300-035 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6300-001 Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 40
    Loading Paper 4. Insert paper into the tray. If you are using preprinted or prepunched paper, follow these guidelines: ■ For single-sided printing, place the side to be printed faceup with the top of the page toward the front of the tray. 6300-041 XEROX Phaser® 6300/6350 Color Laser Printer 3-13
  • Xerox 6350DP | User Guide - Page 41
    indicated on the tray. Overloading the tray may cause jams. In the following illustration, 1 indicates the maximum fill line for paper and 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6300-003 Phaser® 6300/6350 Color Laser Printer 3-14
  • Xerox 6350DP | User Guide - Page 42
    the printer. 6300-036 7. To use the current tray setup, press the OK button on the control panel. If you load a new type of paper in the tray: a. Select Change setup, and then press the OK button. b. Select the paper type, and then press the OK button. Phaser® 6300/6350 Color Laser Printer 3-15
  • Xerox 6350DP | User Guide - Page 43
    the Print dialog box. 2. Select the Phaser 6300⁄6350 printer and click its Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options. Note: In Windows 2000, Windows XP, and Windows Server 2003, you can save current
  • Xerox 6350DP | User Guide - Page 44
    ■ Paper type, size, and tray selection ■ Orientation ■ Automatic 2-sided printing ■ Print quality ■ End of job notification ■ Separation pages ■ Cover pages ■ Secure prints, personal prints, proof prints, and saved prints ■ Color corrections ■ Black and white Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 45
    Advanced Features Guide at www.xerox.com/office/6300_6350support. Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Job Type Image Quality Printer Features Printing
  • Xerox 6350DP | User Guide - Page 46
    ■ Pages ■ Paper source ■ Print color ■ Cover pages ■ Pages per sheet ■ Border ■ Two-sided printing ■ Print quality ■ Image smoothing ■ Secure prints, personal prints, proof prints, and saved prints ■ Paper types ■ Offset collated sets ■ Separation pages Phaser® 6300/6350 Color Laser Printer 3-19
  • Xerox 6350DP | User Guide - Page 47
    have a Phaser 6300DN, Phaser 6350DP, Phaser 6350DT, or Phaser 6350DX printer to perform automatic 2-sided printing. For more information, see the Printer Features chapter of this guide. ■ The paper must be a supported size for the tray. For a list of supported paper sizes, see Supported Paper and
  • Xerox 6350DP | User Guide - Page 48
    on Both Sides. 3. Click the Binding icon that matches the edge to bind. Mac OS X, version 10.2 and higher 1. In the Print dialog box, select Duplex. 2. Select Print on Both Sides. 3. Click the Binding icon that matches the edge to bind. Phaser® 6300/6350 Color Laser Printer 3-21
  • Xerox 6350DP | User Guide - Page 49
    200 sheets in Trays 2-5. Overloading the tray may cause the printer to jam. ■ Handle transparencies by the edges using both hands to avoid fingerprints and creases, which may cause poor print quality. ■ Fan transparencies before loading in the paper tray. Phaser® 6300/6350 Color Laser Printer 3-22
  • Xerox 6350DP | User Guide - Page 50
    Printing Transparencies from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. Printing on Specialty Media 6300-006 2. Pull out the tray extension, and open the paper guides. 6300-007 Phaser® 6300/6350 Color Laser Printer 3-23
  • Xerox 6350DP | User Guide - Page 51
    050 4. Insert the transparencies into Tray 1 (MPT), and adjust the paper guides to fit the transparencies. Do not load more than 25 transparencies. . 6. In the printer driver, select either Transparency as the paper type or Tray 1 (MPT) as the paper source. Phaser® 6300/6350 Color Laser Printer 3-24
  • Xerox 6350DP | User Guide - Page 52
    , open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6300-001 3. Fan the transparencies to release sheets that are stuck together. 6300-050 Phaser® 6300/6350 Color Laser Printer 3-25
  • Xerox 6350DP | User Guide - Page 53
    for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6300-059 5. If necessary, press the guides inward to fit the transparencies. 6300-109 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6300-110 Phaser® 6300/6350 Color Laser Printer 3-26
  • Xerox 6350DP | User Guide - Page 54
    covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Phaser® 6300/6350 Color Laser Printer 3-27
  • Xerox 6350DP | User Guide - Page 55
    Printing Envelopes from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. Printing on Specialty Media 6300-006 2. Pull out the tray extension, and open the paper guides. 6300-007 Phaser® 6300/6350 Color Laser Printer 3-28
  • Xerox 6350DP | User Guide - Page 56
    then press the OK button. b. Select Envelope as the paper type, and then press the OK button. c. Select the envelope size, and then press the OK button. 5. In the printer driver, select either Envelope as the paper type or Tray 1 (MPT) as the paper source. Phaser® 6300/6350 Color Laser Printer 3-29
  • Xerox 6350DP | User Guide - Page 57
    problems or cause them to jam in the printer. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam the printer. Printing Labels from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 6300-006 Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 58
    sheets that are stuck together. 4. Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets. ■ Place the side to be printed facedown with the top of the sheets entering first. ■ Do not load more than 25 sheets. MAX 6300-008 Phaser® 6300/6350 Color Laser Printer 3-31
  • Xerox 6350DP | User Guide - Page 59
    Labels from Trays 2-5 1. Pull the tray out of the printer. 6300-035 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6300-001 Phaser® 6300/6350 Color Laser Printer 3-32
  • Xerox 6350DP | User Guide - Page 60
    the tray may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6300-003 5. If necessary, press the paper guides inward to fit the sheets. 6300-105 Phaser® 6300/6350 Color Laser Printer 3-33
  • Xerox 6350DP | User Guide - Page 61
    Do not leave glossy paper in the tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer. Phaser® 6300/6350 Color Laser Printer 3-34
  • Xerox 6350DP | User Guide - Page 62
    Glossy Paper from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. Printing on Specialty Media 6300-006 2. Pull out the tray extension, and open the paper guides. 6300-007 3. Fan the glossy paper to release sheets that are stuck together. Phaser® 6300/6350 Color Laser Printer 3-35
  • Xerox 6350DP | User Guide - Page 63
    OK button. c. Select the paper size, and then press the OK button. 6. In the printer driver, select either Glossy Paper as the paper type or Tray 1 (MPT) as the paper source. Printing Glossy Paper from Trays 2-5 1. Pull the tray out of the printer. 6300-035 Phaser® 6300/6350 Color Laser Printer 3-36
  • Xerox 6350DP | User Guide - Page 64
    Media 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6300-001 3. Fan the paper to release sheets that are stuck together. Phaser® 6300/6350 Color Laser Printer 3-37
  • Xerox 6350DP | User Guide - Page 65
    line for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6300-003 5. If necessary, press the paper guides inward to fit the paper. 6300-105 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6300-036 Phaser® 6300/6350 Color Laser Printer 3-38
  • Xerox 6350DP | User Guide - Page 66
    also print on custom size paper within the following dimensions. Tray 1 (MPT) Width: 89 - 216 mm (3.5 - 8.5 in.) Height: 140 - 900 mm (5.5 - 35.45 in.) Printing Custom Size Paper from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 6300-006 Phaser® 6300/6350 Color Laser Printer 3-39
  • Xerox 6350DP | User Guide - Page 67
    then press the OK button. 6. Do one of the following: ■ If your custom paper size is listed in the menu, select it, and then press the OK button. ■ If your custom paper size is not listed in the menu, select New Custom Size, and then press the OK button. Phaser® 6300/6350 Color Laser Printer 3-40
  • Xerox 6350DP | User Guide - Page 68
    the printer. If you define a new custom size after five custom sizes have been stored, the new custom size replaces the oldest custom size defined. 8. Either use the custom size as the document size in the application or select Tray 1 (MPT) as the paper source. Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 69
    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Phaser® 6300/6350 Color Laser Printer 4-1
  • Xerox 6350DP | User Guide - Page 70
    with quality. Highest-quality mode for color prints and smoothest light colors. Recommended for photographs, smooth shaded drawings, and vibrant color. Note: The print job may take longer to process when you select the Enhanced or Photo printquality mode. Phaser® 6300/6350 Color Laser Printer 4-2
  • Xerox 6350DP | User Guide - Page 71
    , such as ICC (International Color Consortium) profiles, ColorSync, or the PANTONE® Color Chart for your printer. Converts all colors to shades of gray. For information about color matching and ICC profiles, go to www.xerox.com/office/ 6300_6350infoSMART. Phaser® 6300/6350 Color Laser Printer 4-3
  • Xerox 6350DP | User Guide - Page 72
    . 2. Select TekColor from the drop-down list. 3. Select the desired color correction for Color. 1. In the Print dialog box, select Image Quality from the drop-down list. 2. Select the desired color correction from the Color Correction drop- down list. Phaser® 6300/6350 Color Laser Printer 4-4
  • Xerox 6350DP | User Guide - Page 73
    button. b. Select Information Pages, and then press the OK button. c. Select Paper Tips Page, and then press the OK button. ■ Verify that the paper loaded in the tray matches the paper type selected on the control panel and in the computer's printer driver. Phaser® 6300/6350 Color Laser Printer 4-5
  • Xerox 6350DP | User Guide - Page 74
    Problems, and then press the OK button. 3. Select Repeating Defects, and then press the OK button. The Repeating Defects page prints. 4. Follow the instructions on the page to measure the distance between the defects and identify the item causing the defects. Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 75
    Print Quality Problems, and then press the OK button. c. Select Color Registration, and then press the OK button. d. Follow the instructions on the page. Fusing Is Incomplete Problem The toner appears to be missing from the print, or is easy to rub off. Phaser® 6300/6350 Color Laser Printer 4-7
  • Xerox 6350DP | User Guide - Page 76
    . b. Select Print Quality Problems, and then press the OK button. c. Select Calibrate Colors, and then press the OK button. d. Select Tutorial Page, and then press the OK button. e. Follow the instructions on the page. See also: Adjusting Color on page 4-3 Phaser® 6300/6350 Color Laser Printer 4-8
  • Xerox 6350DP | User Guide - Page 77
    Select Troubleshooting, and then press the OK button. 2. Select Print Quality Problems, and then press the OK button. 3. Select Calibrate Colors, and then press the OK button. 4. Select Tutorial Page, and then press the OK button. 5. Follow the instructions on the page. Phaser® 6300/6350 Color Laser
  • Xerox 6350DP | User Guide - Page 78
    the printer driver, change the settings for Print-Quality and Color Correction. Note: Driver settings override the settings selected on the control panel. For detailed instructions, see Selecting a Print-Quality Mode on page 4-2 and Adjusting Color on page 4-3. Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 79
    Monitor Colors Problem The color produced by the printer looks different from the color that appears on the monitor. Solution For information about color matching between the monitor and the printed document, go to www.xerox.com/office/6300_6350infoSMART. Phaser® 6300/6350 Color Laser Printer 4-11
  • Xerox 6350DP | User Guide - Page 80
    printed on the document do not match the Phaser 6300⁄6350 printer PANTONE color chart. Solution For information about PANTONE color matching, go to www.xerox.com/office/ 6300_6350infoSMART. Print Area Is Not Centered on the Paper Problem The printed area appears outside the margins on the page
  • Xerox 6350DP | User Guide - Page 81
    Maintenance Kit on page 5-7 ■ Recycling Supplies on page 5-6 ■ Moving and Repacking the Printer on page 5-8 See also: Maintenance video tutorials at www.xerox.com/office/6300_6350support Replacing supplies video tutorials at www.xerox.com/office/6300_6350support Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 82
    the printer. Do not lubricate the printer with oil. Cleaning the Density Sensor The printer displays a message when the density sensor needs cleaning. To clean the density sensor: 1. Push up the latch on the front of the printer to open Front Door A. 6300-006 Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 83
    the transfer roller, and gently lift it out of the printer. Caution: Avoid touching the surface of the roller. 6300-023 3. Use a dry towel or cotton swab to clean the density sensor. Caution: Do not use isopropyl alcohol or canned air on the sensor. 6300-012 Phaser® 6300/6350 Color Laser Printer 5-3
  • Xerox 6350DP | User Guide - Page 84
    transfer roller. ■ Insert the rounded ends of the transfer roller into the curved black guides inside the printer. 6300-024 ■ Lock the transfer roller into the printer by pushing down on the orange tabs until you hear a click. 5. Close Front Door A. 6300-025 6300-064 Phaser® 6300/6350 Color Laser
  • Xerox 6350DP | User Guide - Page 85
    sure to order the correct replacement for your printer. The high-capacity toner cartridges for the Phaser 6300 and the Phaser 6350 printers are different and not compatible. Routine Maintenance Items ■ Fuser ■ Transfer Roller ■ Imaging Unit ■ Feed Roller Kit Phaser® 6300/6350 Color Laser Printer 5-5
  • Xerox 6350DP | User Guide - Page 86
    Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 6300/6350 Color Laser Printer 5-6
  • Xerox 6350DP | User Guide - Page 87
    ) ■ Feed Roller Kit ■ Registration Roller When you receive a warning message, contact a Xerox support representative. For the Customer Support phone numbers, see the information sheet that shipped with your printer, or go to www.xerox.com/office/contacts. Phaser® 6300/6350 Color Laser Printer 5-7
  • Xerox 6350DP | User Guide - Page 88
    in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative. Caution: Do not remove the toner cartridges; leave them locked in the normal operating position. Phaser® 6300/6350 Color Laser Printer 5-8
  • Xerox 6350DP | User Guide - Page 89
    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-12 See also: Troubleshooting video tutorials at www.xerox.com/office/6300_6350support Phaser® 6300/6350 Color Laser Printer 6-1
  • Xerox 6350DP | User Guide - Page 90
    of this guide. It includes information about supported paper and media, guidelines for usage, and instructions for properly loading paper in the trays. Misfeed at Tray 1 (MPT) To clear the misfeed: 1. Remove the jammed paper from Tray 1 (MPT). 6300-013 Phaser® 6300/6350 Color Laser Printer 6-2
  • Xerox 6350DP | User Guide - Page 91
    Clearing Paper Jams 2. Push up the latch on the front of the printer to open Front Door A. 3. Remove any jammed paper. 6300-066 4. Close Front Door A. 6300-016 6300-064 Phaser® 6300/6350 Color Laser Printer 6-3
  • Xerox 6350DP | User Guide - Page 92
    the paper guides to fit the paper. Clearing Paper Jams MAX 6300-008 Misfeed at Trays 2-5 To clear the misfeed: 1. Pull the tray specified on the control panel completely out of the printer. 2. Remove any crumpled paper from the tray. 6300-113 6300-014 Phaser® 6300/6350 Color Laser Printer 6-4
  • Xerox 6350DP | User Guide - Page 93
    . Adjust the paper guides to fit the paper. 6300-105 4. Remove any jammed paper from inside the printer tray slot. Verify that all scraps of paper are removed. 6300-015 5. Insert the tray into the tray slot, and push it completely into the printer. 6300-036 Phaser® 6300/6350 Color Laser Printer 6-5
  • Xerox 6350DP | User Guide - Page 94
    Clearing Paper Jams 6. Push up the latch on the front of the printer to open Front Door A. 7. Remove any jammed paper. 6300-066 8. Close Front Door A. 6300-016 6300-064 Phaser® 6300/6350 Color Laser Printer 6-6
  • Xerox 6350DP | User Guide - Page 95
    Fuser To clear the jam: 1. Press the button on the right side of the printer to open Front Door B. 6300-039 2. Pull up the two green levers at both ends of the fuser. Warning: The fuser is hot. To prevent burns, do not touch the black part of the fuser. 6300-061 Phaser® 6300/6350 Color Laser Printer
  • Xerox 6350DP | User Guide - Page 96
    3. Remove the jammed paper. Clearing Paper Jams 6300-063 4. Completely push down the two green levers at both ends of the fuser. 5. Close Front Door B. 6300-062 6300-094 Phaser® 6300/6350 Color Laser Printer 6-8
  • Xerox 6350DP | User Guide - Page 97
    Clearing Paper Jams Jam at the Duplex Unit To clear the jam: 1. Press the button on the right side of the printer to open Front Door B. 2. Remove the jammed paper. 6300-039 3. Close Front Door B. 6300-019 6300-094 Phaser® 6300/6350 Color Laser Printer 6-9
  • Xerox 6350DP | User Guide - Page 98
    of the printer. Clearing Paper Jams 6300-113 2. Remove the jammed paper from inside the printer tray slot. Confirm that all scraps of paper are removed. 6300-014 3. Insert Tray 2 into the tray slot, and push the tray completely into the printer. 6300-036 Phaser® 6300/6350 Color Laser Printer 6-10
  • Xerox 6350DP | User Guide - Page 99
    Clearing Paper Jams 4. Push up the latch on the front of the printer to open Front Door A. 5. Remove any jammed paper. 6300-066 6. Close Front Door A. 6300-016 6300-064 Phaser® 6300/6350 Color Laser Printer 6-11
  • Xerox 6350DP | User Guide - Page 100
    send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem. Phaser® 6300/6350 Color Laser Printer 6-12
  • Xerox 6350DP | User Guide - Page 101
    Follow the instructions on the screen. Web Links Xerox provides several websites that offer additional help on your Phaser 6300⁄6350 printer. A set of Xerox links is installed in your web browser's Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab
  • Xerox 6350DP | User Guide - Page 102
    overheating of the printer. ■ Do not drop paper clips or staples into the printer. Warning: Do not push objects into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Phaser® 6300/6350 Color Laser Printer A-1
  • Xerox 6350DP | User Guide - Page 103
    cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 6300/6350 Color Laser Printer A-2
  • Xerox 6350DP | User Guide - Page 104
    non-vibrating surface with adequate strength for the weight of the printer. It should be within 2° of horizontal with all four feet in solid contact with the surface. The base printer weight without any packaging materials is approximately 35 kg (77 lb.). Phaser® 6300/6350 Color Laser Printer A-3
  • Xerox 6350DP | User Guide - Page 105
    the exit and feed rollers. When the printer is printing: ■ Do not remove the paper source tray that you selected in either the printer driver or control panel. ■ Do not open the doors. ■ Do not move the printer. Printer Supplies ■ Use the supplies specifically designed for your printer. The use of
  • Xerox 6350DP | User Guide - Page 106
    , is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 6300/6350 Color Laser Printer A-5
  • Xerox 6350DP | User Guide - Page 107
    ). See the manual(s) for information. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch the imaging unit. Do not burn the item. It may take 30 minutes for the fuser to cool down. 00:30 Do not shake the imaging unit. Phaser® 6300/6350 Color Laser Printer A-6
  • Xerox 6350DP | User Guide - Page 108
    , 1-2, 1-6 features, 1-6 layout, 1-6 menus, 1-7 messages, 6-12 custom size paper guidelines, 3-39 loading in Tray 1 (MPT), 3-39 printing, 3-39 D DHCP enabling, 2-6 diagnostic tools, 6-12 Domain Name Service (DNS), 2-7 door A, 1-3 door B, 1-3 door C, 1-3 Phaser® 6300/6350 Color Laser Printer Index-1
  • Xerox 6350DP | User Guide - Page 109
    Down Arrow button, 1-6 drivers description, 2-9 installing, 2-9 installing for Macintosh OS 9.x, 2-10 installing for Macintosh OS X, 2-11 installing for Windows, 2-10 selecting 2-sided printing, 3-21 DSL connection, 2-4 duplex unit paper jams, 6-9 Dynamic Domain Name Service (DDNS), 2-7 E electrical
  • Xerox 6350DP | User Guide - Page 110
    6-2 duplex unit, 6-9 fuser, 6-7 preventing, 6-2 registration roller, 6-10 Tray 1 (MPT), 6-2 Trays 2-5, 6-4 Paper Tips page, 3-5, 4-5, 4-7 paper type changing, 3-8, 3-11 PhaserSMART Technical Support, 1-8, 6-13 power cord connection, 1-3 power switch, 1-2 Phaser® 6300/6350 Color Laser Printer Index
  • Xerox 6350DP | User Guide - Page 111
    , A-4 requirements, A-1 symbols, A-6 sample pages, 1-7 selecting printing preferences (Windows), 3-16 setting TCP/IP addresses, 2-5 smudges, 4-5 specialty media printing, 3-22 streaks, 4-5 supplies ordering, 5-5, 5-6 printer, A-4 recycling, 5-6, 6-13 Phaser® 6300/6350 Color Laser Printer Index-4
  • Xerox 6350DP | User Guide - Page 112
    media types, 3-4 Up Arrow button, 1-6 upgrades, 1-5 USB connection, 1-3, 2-4 user safety, A-1 W warning and error messages, 6-12 website resources, 6-13 Windows installing printer drivers, 2-10 printing options, 3-16 X Xerox Support Centre, 1-9 Phaser® 6300/6350 Color Laser Printer Index-5
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