Xerox 6350DP User Guide - Page 100

Getting Help, Control Panel Messages, PrintingScout Alerts

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Getting Help Getting Help This section includes: ■ Control Panel Messages on page 6-12 ■ PrintingScout Alerts on page 6-12 ■ PhaserSMART Technical Support on page 6-13 ■ Web Links on page 6-13 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. See also: Xerox Support Centre on page 1-9 Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam. Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with an ?. READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting CMYK 6300-069 PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem. Phaser® 6300/6350 Color Laser Printer 6-12

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Getting Help
Phaser® 6300/6350 Color Laser Printer
6-12
Getting Help
This section includes:
■
Control Panel Messages
on page 6-12
■
PrintingScout Alerts
on page 6-12
■
PhaserSMART Technical Support
on page 6-13
■
Web Links
on page 6-13
Xerox provides several automatic diagnostic tools to help you produce and maintain print
quality.
See also:
Xerox Support Centre
on page 1-9
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or
warning condition occurs, the control panel displays a message informing you of the problem.
In many cases, the control panel also displays an animated graphic showing the location of the
problem, such as the location of a paper jam.
Press the
Help
button on the control panel to view additional information about the message or
menu displayed. The
Help
button is labeled with an
?
.
PrintingScout Alerts
PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks
the printer status when you send a print job. If the printer is unable to print your job,
PrintingScout automatically displays an alert on your computer screen to let you know that the
printer needs attention. Click the alert to view instructions explaining how to fix the problem.
READY TO PRINT
Walk-Up Features
Information
Paper Tray Setup
Printer Setup
Troubleshooting
6300-069