Xerox 6400X WorkCentre 6400 System Administrator Guide

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  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 1
    Xerox WorkCentre 6400 Color Multifunction Printer Xerox® WorkCentre® 6400 System Administrator Guide Guide de l'administrateur système Español Guía del administrador del sistema Português Guia de Administração do Sistema
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 2
    the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc. Xerox®, CentreWare®, WorkCentre®, PrintingScout®, Walk-Up®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, and the sphere of connectivity design are trademarks of Xerox Corporation in
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 3
    Manually Setting the Printer's Ethernet Interface Speed 16 Assigning a Network Address 16 Initial Setup in CentreWare IS 17 Accessing CentreWare IS 17 Locking or Unlocking the Printer 17 Changing the System Administrator Password WorkCentre 6400 Multifunction Printer 3 System Administrator Guide
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    Settings 43 Proxy Server 44 NTP 45 AppleTalk 46 Enabling AppleTalk on the printer 46 NetWare 47 Configuring NetWare Settings 47 Microsoft Networking 49 Configuring Microsoft Groups 69 Managing Security Policies 70 4 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Workstation 90 AS/400 90 6 Managing Copy Functions Specifying Default Copy Settings 94 Changing the Reading Order 95 Creating Copy Feature Presets 96 Edge Erase Presets 96 Image Shift Presets 96 Reduce/Enlarge Presets 97 WorkCentre 6400 Multifunction Printer 5 System Administrator Guide
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    Fax Default Settings 133 Troubleshooting Server Fax 134 Internet Fax 135 Configuring Default Internet Fax Settings 135 Configuring Internet Fax Receive Settings 136 Internet Fax Addresses 137 Troubleshooting Internet Fax 137 6 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Fax Address Book 162 Font Management Utility 163 Network Logs 164 Downloading a Network Log to a USB Memory Stick 164 Downloading a Network Log from CentreWare IS 164 Customizing Printer Contact Information 165 Updating the Printer Software 166 Manual 166 Auto Upgrade 167 WorkCentre 6400
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    11 Customization and Expansion Xerox Extensible Interface Platform (EIP 170 Enabling Extensible Services 170 Auxiliary Interface Kit 171 A Audit Log Event Identification Numbers Audit Log Event Identification Numbers 174 Index 8 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Introduction This chapter includes: • Overview on page 10 • More Information on page 11 1 WorkCentre 6400 Multifunction Printer 9 System Administrator Guide
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    , see Enabling Services on page 19. 10. Configure Print, Scan, and Fax features. For details, see Printing on page 81, Scanning on page 99, and Fax on page 119. 11. Configure Accounting. For details, see Accounting on page 141. 10 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    .com/paper (United States) www.xerox.com/europaper (Europe) www.xerox.com/office/WC6400support www.xerox.com/office/support Control panel Help button Click Status > Information Pages in CenterWare IS Help button in CentreWare IS WorkCentre 6400 Multifunction Printer 11 System Administrator Guide
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    Introduction 12 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Initial Setup This chapter includes: • Physical Connection on page 14 • Initial Setup at the Control Panel on page 15 • Initial Setup in CentreWare IS on page 17 2 WorkCentre 6400 Multifunction Printer 13 System Administrator Guide
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    Ethernet port in the back of the printer. Connect the other end of the cable to a correctly configured network port. 3. If your printer has fax installed, connect it to a correctly configured telephone line. 4. Turn the printer on. 14 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    as the system administrator. To log in as a system administrator: 1. At the printer control panel, press the Log In/Out button. 2. Type admin and touch Next. 3. Type the Admin Password and touch Enter. The default password is 1111. WorkCentre 6400 Multifunction Printer 15 System Administrator Guide
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    a Network Address By default, the printer automatically acquires a network address from a DHCP server. To assign a static IP address, configure DNS server settings, or configure other TCP/IP settings, see TCP/IP on page 22. 16 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Web browser, type the printer's IP address in the address field, then press Enter or Return. Note: If your printer is locked, type the system administrator user name and password to access the Properties tab. The administrator user name is admin and the default password is 1111. Locking or Unlocking
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    Configuration Report The Configuration Report lists the printer's current settings. By default, a Configuration Report prints at startup. a name for the printer. 3. Under Location, type the location of the printer. 4. Click Apply. 18 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    , then touch the Machine Information tab. 2. Touch Installed Options. 3. All installed options registered in CentreWare IS and set to Locked or Unlocked on the Tools & Services page, along with their status display. WorkCentre 6400 Multifunction Printer 19 System Administrator Guide
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    Initial Setup 20 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Server on page 44 • NTP on page 45 • AppleTalk on page 46 • NetWare on page 47 • Microsoft Networking on page 49 • WSD on page 50 3 WorkCentre 6400 Multifunction Printer 21 System Administrator Guide
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    Panel Manually Configuring the Network Address Note: If your printer is locked address using the touch-screen keypad. 10. Touch Save. 11. Touch IP Gateway, type the gateway address using the touch-screen keypad, then touch Save. 22 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    default. CAUTION: If both IPv4 and IPv6 are disabled, you cannot access CentreWare IS. You must reenable TCP/IP at the printer control panel before you can access CentreWare IS. Disabling TCP/IP or changing the IP address also disables any dependant protocols. WorkCentre 6400 Multifunction Printer
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    support dynamic updates, you do not need to enable DDNS. 3. Under Release Registration, select Enabled if you want the printer to release its IP address when it restarts. Zero-Configuration Networking 1. If the printer , routers 24 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    configure the Manual Address Options and DNS separately. • Always Enable DHCP for other configuration data only: This option only obtains other configuration data. 2. If you want the printer to release its IP address when the it restarts, select Release DHCPv6 Address at Power Down. WorkCentre 6400
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    is derived from router advertisements. 3. Click Add. Note: Xerox recommends that you add one manual IPv6 address by choosing from the list of router-supplied prefixes, however you can also supply your own prefix. 4. Click Apply. 26 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Unit (MTU) between 484 and 32768. The default setting is 1400 bytes. MTU determines maximum packet size allowed to be transmitted for SLP. Note: The maximum MTU for IP over Ethernet is 1500 bytes. 7. Click Apply. 8. Click OK. WorkCentre 6400 Multifunction Printer 27 System Administrator Guide
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    SNMP, use this password CAUTION: Any changes made to the GET or SET community names for this printer require corresponding changes to GET or SET community names for each application that uses SNMP to communicate with this printer. 28 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Password and confirm it. The Privacy password is used for encryption of SNMPv3 data. The passphrase used to encrypt the data needs to match with the Server. 6. Under Print Drivers Trap Destination Addresses, click Add IP Address. WorkCentre 6400 Multifunction Printer 29 System Administrator Guide
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    address of the host running the SNMP manager application to be used to receive traps. Note: Port 162/UDP is the default port for traps. You can select v1 or v2c based on what the trap receiving system supports by the SNMP manager. 30 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    between 1 and 43200 minutes in the Cache Control field. The default value is 1440 minutes. 4. Type a number between 1 and 60 router hops in Time to Live for discovery advertisement. The default number of hops is 4. 5. Click Apply. WorkCentre 6400 Multifunction Printer 31 System Administrator Guide
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    jobs drop-down menu. Options include: • None (Use printer's default banner sheet job name if data file 1st): The printer will not wait to receive the job control information. This sheet information. 7. Click Apply. 8. Click OK. 32 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    an LPD running on the printer. Raw TCP/IP printing is selected in Windows as the Standard TCP/IP default time is 300 seconds. 7. Select Enabled for PDL Switching to allow the printer to automatically switch between multiple supported WorkCentre 6400 Multifunction Printer 33 System Administrator Guide
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    Transmission to Client is enabled. 4. Banner Page Printing • To allow banner pages to print for specific jobs only, select the job types from the Banner Page Enabled drop-down menu. You can and PDL switching are disabled. 34 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    to send automated Emails select System to have the printer authenticate itself using the Login Name and Password set up on this page. If you select None, the printer will not provide authentication credentials to SMTP server. WorkCentre 6400 Multifunction Printer 35 System Administrator Guide
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    under Login Credentials for the Walkup User to send Scanned Emails to use the credentials of the user to access the SMTP server. Alternatively, you can allow this field to default to the same setting you selected for sending Automated emails. 8. Click Apply. 36 WorkCentre 6400 Multifunction Printer
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    authority installed on the printer. 7. Under Maximum Number of Search Results, type a number between 5 and 100 for the maximum number of addresses that can be returned matching the search criteria entered. The default number is 25. WorkCentre 6400 Multifunction Printer 37 System Administrator Guide
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    -tune server search results. Note: Internet Fax users must ensure that the Internet Fax field is not set to No Mappings Available in the drop-down menu. This setting prevents the LDAP Address Book from displaying on the Internet Fax screen on the printer's control panel. Select Mail as the Internet
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    Services Pathway field, type the name of a group, defined at the LDAP server, that you want to use to provide access to the Services features on the printer. 3. Repeat the process for Job Status Pathway and Machine Status Pathway. WorkCentre 6400 Multifunction Printer 39 System Administrator Guide
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    access to either role, type the user's name in thanker User Name field, then click Test. The Test Results column displays the users name if the user is a member of the LDAP group or No Access if they are not a member 4. Click Apply. 40 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    DN attribute to be set when Login Credentials to Access LDAP Server is set to Authenticated User. • For more detail on Base DN formatting, refer to the RFC 2849 - LDAP Data Interchange Format (LDIF) Technical Specification on the IETF website. 4. Under Email Address Book Filter, select Enable Custom
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 42
    an alphanumeric password. 6. Enable to save new password. 7. Under POP3 Settings, select Enable receipt of Email via POP3. 8. Type a Polling Interval value between 1 and 60 minutes. The default value is 15 minutes. 9. Click Apply. 42 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    before terminating the connection. The default value is 15 seconds. Note: Increasing the Keep Alive Timeout time can cause connections to slow down. 3. Change the HTTP Port Number if required. The default is 80. 4. Click Apply. WorkCentre 6400 Multifunction Printer 43 System Administrator Guide
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    Address field. The default port number is 8080. 5. Click Apply to accept the settings or Undo to retain the previous settings. Note: Proxy server settings are used for SMart eSolutions setup, HTTP(S) File Destination setup, and HTTP(S) Template Pool settings. 44 WorkCentre 6400 Multifunction Printer
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    Name for the address type of the NTP server. 5. Type the appropriately formatted addresses and port numbers in the Primary Server and, if needed, the Alternate Server address fields. The default port number is 123. 6. Click Apply. WorkCentre 6400 Multifunction Printer 45 System Administrator Guide
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    name XRX_MAC address. 4. Type the AppleTalk zone name in the Zone Name field. Note: The default star (*) symbol for zone allows the closest router to assign the printer to a zone. Only change the Zone Name if you have defined zones on your network. 5. Click Apply, then click OK. 46 WorkCentre 6400
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    servers start up and shut down, they can advertise and remove their services using SAP. 1. Select Enabled to enable the protocol. 2. Type the SAP Frequency between 15 and 300 seconds or type 0 for none. The default is 60 seconds. WorkCentre 6400 Multifunction Printer 47 System Administrator Guide
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    are using Bindery mode, leave this field blank. 4. Type a context in the NDS Context field. The default entry for this field is Xerox_DS_Context. If you are using Bindery mode, leave this field blank. 5. Click Apply then click OK. 48 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    IP Address in the Secondary Server IP Address for a secondary server. Note: If DHCP is configured, WINS IP Addresses will be overridden. 4. Click Apply. Note: The settings are not applied until you restart the printer. 5. Click OK. WorkCentre 6400 Multifunction Printer 49 System Administrator Guide
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    to be announced through WS-Discovery. • The default state is selected. • The default port number is 53303. Note: If WS-Print is disabled, print capabilities are not discoverable and printing is not possible through any WSD port. 50 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    WS-Transfer defines how to invoke a simple set of familiar verbs, such as Get, Post, Put, and Delete, using SOAP. The default port number is 53202. Note: This service is always available when WSD Services is enabled. 4. Click Apply. WorkCentre 6400 Multifunction Printer 51 System Administrator Guide
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    Network Configuration 52 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    • IPsec on page 66 • 802.1X on page 71 • Stored Data Encryption on page 73 • Overwriting Image Data on page 74 • PostScript Passwords on page 76 • IP Filtering on page 77 • Audit Log on page 79 See also: www.xerox.com/security 4 WorkCentre 6400 Multifunction Printer 53 System Administrator Guide
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    of defining the services and features that users are allowed to access. For example, you can configure the printer to allow a user to copy, scan, and fax, but not email. There are two types of authorization: • Locally on the Device (Internal Database): User login information is stored locally
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    Personalization is the process of customizing services for a specific user. If your network is connected to an LDAP server, the printer can look up a user's home directory and email address when using the Scan to Home, or Email scanning features. Note: Personalization is only available
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    want to allow the printer to automatically retrieve user information, such as email address or home directory, User Interface Authentication, select Remotely on the Network. 4. Under Authorization, select Remotely on the Network. 56 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    . The default port number is 88. Note: A backup address is optional. 6. Under Alternate Domain Controllers type the domain names, IP addresses, primary ports, and backup ports of any alternate servers you want to use. 7. Click Save. WorkCentre 6400 Multifunction Printer 57 System Administrator Guide
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    Windows 2000/2003). 3. Under Default Domain, type the domain name of your authentication server. 4. If you want to specify domain controller IP addresses or host names, select Optional Information. Note: Address see LDAP on page 37. 58 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    the printer and automatically completes the configuration process. 10. If required, click Manually Configure to manually configure communication, personalize instructional windows, and review accounting options. For details, see Manually Configuring Control Panel Authentication on page 60. 11. If
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 60
    to tell the user what they need to do to access the printer. Note: If the Title and Prompt have been configured on the Xerox Partner authentication server, then any instructional text that you type will be ignored. 9. Click Save. 60 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    or group access to services and features. Before you begin: • Configure Network Authentication. For details, see LDAP on page 37. • Configure LDAP server settings. For details, see Configuring LDAP/LDAPS Server Settings on page 37. WorkCentre 6400 Multifunction Printer 61 System Administrator Guide
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    certificate is issued to, including the name, location, Email address and other printer. An example of a server functioning as a CA is Windows Server running Certificate Services Email Address, and Days of Validity. 6. Click Apply. 62 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    and Email Address. 5. Downloading the Generic Xerox CA If the printer does not have a trusted root certificate, or if a self-signed certificate is installed, users may see an error message related to the certificate when attempting to connect to the printer using WorkCentre 6400 Multifunction Printer
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    the Download the Generic Xerox Device CA. 3. Select Save Target As. 4. Browse to the location where you want to save the cacert.pem file and click Save. The cacert.pem certificate can now be used to upload to any printer requiring a Machine Root Certificate. 64 WorkCentre 6400 Multifunction Printer
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    for the following services: • Configuring the printer in CentreWare IS • Printing from CentreWare IS • Printing using IPP • Managing scan templates • Workflow scanning • Network accounting https:// in the URL for the Web page. WorkCentre 6400 Multifunction Printer 65 System Administrator Guide
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    UDP) • FTP (TCP) • HTTP (Scan Out, TCP port 80) • HTTPS (Scan Out, TCP port 443) • HTTPS (Web Manual Keying or Internet Key Exchange (IKE). Note: Select Manual Keying if client devices are not configured for or do not support IKE. 66 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    selected settings below. Manual Keying Settings Manual Keying is used when client systems either do not support IKE or are automatic negotiation and authentication, anti-replay services, CA support, and the ability to change WorkCentre 6400 Multifunction Printer 67 System Administrator Guide
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    types: Note: Encryption will not display if IPsec Security is set to AH. • AES • 3DES • Null 11. Click Save. Editing or Deleting an Action To edit or delete an action, select the action from the list, then click Edit or Delete. 68 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Address Type. Options are Specific, All, or Subnet. 7. Type the appropriately formatted IP address. 8. To continue to add addresses to the group, click Add. 9. To delete addresses, next to any address, click Delete. 10. Click Save. WorkCentre 6400 Multifunction Printer 69 System Administrator Guide
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    however the scope and policy list order may alter the overall policy behavior. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare , select the policy and click Delete. 70 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    . 8. Type the user name required by your authentication switch and server using the touch-screen keyboard. 9. Touch Password, and type the password using the touch-screen keyboard. 10. Touch Save, and Save again. 11. Touch Close. WorkCentre 6400 Multifunction Printer 71 System Administrator Guide
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    are: • EAP-MD5 • PEAPv0/EAP-MS-CHAPv2 • EAP-MS-CHAPv2 4. Type the User Name (Device Name) required by your authentication switch and server. 5. Type the Password, then retype it. 6. Enable Save to save new password. 7. Click Apply. 72 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    : The printer will restart. This may result in a loss of user data and will interrupt or delete current jobs. Xerox recommends that you back up jobs and folders before enabling. For details, see Backing up Saved Jobs on page 84. WorkCentre 6400 Multifunction Printer 73 System Administrator Guide
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    by the Scan to Mailbox service • Speed dial entries in the Fax Address Book • Internet Fax mailbox contents Note: Depending on how many files are being deleted, the printer can be offline for up to 20 minutes while data is being deleted. To manually delete all image data on the printer's hard drive
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    : • Jobs and folders stored by the Reprint Saved Jobs service • Jobs stored by the Scan to Mailbox service • Fax Dial Directories • Fax Mailbox contents CAUTION: If you select Full, all image data will be deleted. 6. Click Apply. WorkCentre 6400 Multifunction Printer 75 System Administrator Guide
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    . 2. Under Run Start Job, under Startup Mode, select Enabled to enable the Run Start job password feature. 3. Under System Parameters Password or Job Start Password, type a password. 4. Retype the password to verify. 5. Click Apply. 76 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Source IP Address. 7. printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. In CentreWare IS, click Properties > Security > IP Filtering. 2. Click an IP filter rule. WorkCentre 6400 Multifunction Printer 77 System Administrator Guide
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    . Click OK to confirm. Arranging the Execution Order of IP Filter Rules Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS , select the position and click Move. 78 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    for each network destination within a Workflow Scanning scan job. For Server Fax jobs: One audit log entry is recorded for each Server Fax job. For Email jobs: One audit log entry is recorded for each SMTP recipient within the job. WorkCentre 6400 Multifunction Printer 79 System Administrator Guide
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    is enabled). Note: Network Authentication must be configured to record the user's name in the Audit Log. • Completion Status • Image Overwrite Status: The status of overwrites completed on each job. Immediate Image must be enabled. 80 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Printing This chapter includes: • Saving and Reprinting Jobs on page 82 • Managing Banner Sheet Printing Options on page 86 • UNIX, Linux, and AS/400 Printing on page 88 5 WorkCentre 6400 Multifunction Printer 81 System Administrator Guide
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    Services > Reprint Saved Jobs > Enablement. 2. Under Enablement, select Enabled, then click Apply. Creating and Managing Saved Jobs Folders By default Private and Read-only folders are not supported. 4. Click Apply to save your settings WorkCentre 6400 Multifunction Printer System Administrator Guide
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    window displays. 2. Select your printer from the Printer file to the Default Public Folder or User Guide at www.xerox.com/office/WC6400docs. 10. Click OK to save the settings. Note: If User PDF or PostScript file. Note: If your printer WorkCentre 6400 Multifunction Printer 83 System Administrator Guide
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    Services > Reprint Saved Jobs > Restore Jobs. 2. Under Settings, select FTP as the protocol. 3. Select the address type and Port for the server to use to restore saved jobs from. Options are IPv4 Address, IPv6 Address, or Host Name. 84 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    7. In the Login Name field, type the login name of the FTP server. 8. Type a Password and Retype Password. 9. Enable Select to Save New Password. 10. Click Start to begin restoring Saved Jobs or Undo to retain the previous settings. WorkCentre 6400 Multifunction Printer 85 System Administrator Guide
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    Printer Driver 1. With your file open, from your application's File menu, click Print. The application Print window displays. 2. Select your printer from the Printer Name drop-down menu. 3. Click Properties to access the print settings for the job. 86 WorkCentre 6400 Multifunction Printer System
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    the down arrow and select Enabled or Disabled. Note: If banner page printing is disabled through CentreWare IS or the at the printer control panel, setting the print driver to print banner pages will have no effect. 7. Click OK. WorkCentre 6400 Multifunction Printer 87 System Administrator Guide
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    latest software from the Xerox website. Locate the Installation Files 1. Open a Web browser and type www.xerox.com. 2. On the Xerox Support Page, click Support and Drivers. 3. Click Support & Drivers > Multifunction > WorkCentre > 6400 Multifunction Printer > Drivers & Downloads. 88 WorkCentre 6400
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    . Note: XSUS automatically detects if your system's X server is able to run in graphical mode or not and starts accordingly. For more information on managing printers and queues through XSUS, see the XSUS Administrator Online Help. WorkCentre 6400 Multifunction Printer 89 System Administrator Guide
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    the file and follow the instructions that come with it. 1. Open a Web browser and type www.xerox.com. 2. On the Xerox Support Page, click Support and Drivers. 3. Click Support & Drivers > Multifunction > WorkCentre > 6400 Multifunction Printer > Drivers & Downloads. 4. In the Operating System list
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 91
    V, (Red Book), available on the IBM website. Installing the WSCO and Setting up Print Queues For detailed instructions on installing the library and setting up print queues, refer to the installation instructions that are included with the library. WorkCentre 6400 Multifunction Printer 91 System
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    Printing 92 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Managing Copy Functions This section includes: • Specifying Default Copy Settings on page 94 • Changing the Reading Order on page 95 • Creating Copy Feature Presets on page 96 6 WorkCentre 6400 Multifunction Printer 93 System Administrator Guide
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    settings. • Layout Adjustment: Update Original Size, Image Shift, and Edge Erase settings. • Output Format: Set Annotations for copy jobs. Note: You must touch Save after changing settings on each tab. 6. Touch Save Defaults. 94 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Copy Service Settings. 4. Touch Reading Order Options. 5. Under Scan Order, touch Show Reading Order. 6. Touch either Left to Right or Right to Left. 7. Under Print Order, touch Show Reading Order. 8. Touch either Left to Right or Right to Left. 9. Touch Save. WorkCentre 6400 Multifunction Printer
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    touch the desired preset. 3. Touch the arrows to change the amount of Up/Down and Left/Right shift for Side 1 and Side 2. 4. Touch Save. 96 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    the image, touch Independent X-Y%. 4. Touch the X and Y for the preset you want to change, type the scale percentage using the touch- screen keypad. 5. Touch Save. WorkCentre 6400 Multifunction Printer 97 System Administrator Guide
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    Managing Copy Functions 98 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    to a Folder on the Printer on page 100 • Scanning to an Email Address on page 104 • Workflow Scanning on page 106 • Scanning to a User's Home Folder on page 116 • Configuring the Printer for the Xerox Scan Utility on page 117 7 WorkCentre 6400 Multifunction Printer 99 System Administrator Guide
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    without the need to configure a separate server and is supported in Workflow Scanning. Note: For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400docs. Enabling or Disabling Scan to Mailbox Note: If your printer is locked, you must log in as a system
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 101
    , type a password, then retype the password again to verify. 6. Click Apply. To change the folder password or delete the folder, click Modify Folder. To edit the default scan settings for the then type a number for hours or days. WorkCentre 6400 Multifunction Printer 101 System Administrator Guide
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    password for Confirm Folder Password, then click Save Password. To modify folder passwords from the Scan tab: 1. In CentreWare IS, click Scan 2. Select Mailboxes, then select the folder you want to modify. 3. Click Modify Folder. 102 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    printer for scanned images. • Used: The space currently used to hold scanned images. • Available: The space left for scanned images • Percentage Used: The amount of space used by scanned images as a percentage of the total space. WorkCentre 6400 Multifunction Printer 103 System Administrator Guide
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    CentreWare IS. Managing the Email Address Book To manage the email address book, see Internet Fax and Email Address Book on page 161. Troubleshooting Scan to Email Note: Configure your printer on the network or resolve any networking issues before attempting to use the Email feature. 1. Verify the
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 105
    7. Verify the printer is not on a restricted host list on the SMTP server. 8. Verify the printer's account name and password are correct. See also: See the Online Support Assistant at www.xerox.com/office/WC6400support. Scanning WorkCentre 6400 Multifunction Printer 105 System Administrator Guide
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 106
    to be used to store scanned image files. Note the IP address or host name. • Create a user account and password with read and write access for the printer to use to access the repository folder. Note the user name and password. 106 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    password. • Test the connection by logging into the file repository from a computer with the user name and password. Create a new folder in the directory, then delete it. If you cannot do this, check the user account access rights. WorkCentre 6400 Multifunction Printer 107 System Administrator Guide
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    page 17. 1. In CentreWare IS, click Properties > Services > Workflow Scanning > File Repository Setup. 2. Click Add New. 3. Type a name for the repository in the Friendly Name field. 4. Select SMB from the Protocol drop-down menu. 108 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    your HTTP server from your printer. When a document is scanned, the printer logs into the Web server, sends a POST request along with the scanned file, then logs out. The CGI script handles the remaining details of file transfer. WorkCentre 6400 Multifunction Printer 109 System Administrator Guide
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    specified in this field and stored in the printer. The printer uses the system credentials go log into the file server. 13. Type the Login Name and Password if the system will be directly accessing the file server. 14. Click Save. 110 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    . 2. Type a name for Field Name using up to 128 characters. This text is not shown at the control panel and is used by third party software to access the Document Management information. This field cannot be empty. WorkCentre 6400 Multifunction Printer 111 System Administrator Guide
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    templates. Under Login Source, select None to allow the printer to access the repository without authenticating, or select one of the following: • Authenticated User: The authentication server controls access to the template pool. 112 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    2. Your template pool repository can be configured to transfer files using FTP, SMB, HTTP, or HTTPS. Configure the settings by following the same instructions as you did when setting up the file repository. Refer to the following: WorkCentre 6400 Multifunction Printer 113 System Administrator Guide
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    Update Now will always return a partial list of templates. This option does not update workstation-based templates created using the Xerox Scan Utility (XSU). 1. Press the Services Timeout between 5 and 100 seconds. 8. Click Apply. 114 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    . 8. For problems scanning using HTTP(s), verify that a certificate has been installed on the printer. For details, see Secure HTTP (SSL) on page 65 and Digital Certificates on page 62. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. WorkCentre 6400
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    when logging in at the control panel. 9. If you want to create individual folders for each user, select Automatically Create User Name directory if one does not exist. Example: \\servername\foldername\username. 10. Click Apply. 116 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    from the printer using CentreWare IS. Templates must be deleted in XSU by the user who created the template. For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400docs or the Xerox Scan Utility help. WorkCentre 6400 Multifunction Printer 117 System
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    Scanning 118 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Fax This chapter includes: • Embedded Fax on page 120 • Server Fax on page 131 • Internet Fax on page 135 • LAN Fax on page 138 8 WorkCentre 6400 Multifunction Printer 119 System Administrator Guide
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    page 127 • Fax Polling on page 127 • Troubleshooting Embedded Fax on page 129 When you send a fax from the printer control panel, the document is scanned and transmitted to a fax machine using a dedicated telephone line. Note: Only WorkCentre models 6400X and 6400XF can send a fax. Before you begin
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 121
    tab, touch Service Settings, then touch Embedded Fax Settings. 3. Touch Incoming Fax Defaults, then touch Junk Fax Prevention. Touch: • Enabled: Prevents faxes from printing if the fax telephone numbers are not stored in the speed dial directory. WorkCentre 6400 Multifunction Printer 121 System
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    and may scale the fax to fit if needed. 3. To specify exact paper attributes for incoming faxes, touch Manual. If the specified paper size is not available, incoming faxes are held until resources are available. 4. Touch Save. 122 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    under 2-Sided. 3. Touch Save. Setting Transmission Defaults To define defaults for outgoing faxes for all users: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab, touch Service Settings, then touch Embedded Fax Settings. 3. Touch the down arrow to scroll
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 124
    available fax mailboxes. Editing a Fax Mailbox 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab, touch Service Settings, then touch Embedded Fax Settings. , or Close to exit. 7. Touch Close. 124 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    characters are necessary, touch Dialing Characters to type the fax number and characters, then touch Save. • Touch Address Book, select a recipient from the Individuals list, then Print All Documents. 6. Press the Start button. WorkCentre 6400 Multifunction Printer 125 System Administrator Guide
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    at the Control Panel on page 15. You can print the following fax reports from the printer control panel: • Activity Report • Protocol Report • Dial Directory Report • Group Directory Report • Options Report • Pending Jobs Report 126 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Secure Local Polling is enabled, you create a list of phone numbers of fax machines that are allowed to access the stored faxes on the printer. 1. Touch Fax on the touch screen. 2. Touch the Fax Options, then touch Local Polling. WorkCentre 6400 Multifunction Printer 127 System Administrator Guide
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    Dialing Characters or Address Book. 5. Type the fax number of the fax machine you want to poll, then touch Add. 6. type the Mailbox Number, and Mailbox Passcode. 7. Touch Poll Now to retrieve and print the faxes in the mailbox. 128 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    .com/office/support. Testing the Fax Connection To verify the fax connection is set up correctly 1. At the printer control panel, press the Services button. 2. Touch the Fax icon button. 3. Type in the fax number of a local fax machine using the touch screen keypad, then touch Add. WorkCentre 6400
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    Fax 4. Place your documents in the document handler, then press Start. 5. Verify that your documents were received by the local fax machine. 130 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    , select System to have the system log into the server, or Authenticated User to have your authentication server determine access. 7. Type the user account and password in the Login Name and Password fields. 8. Click Apply. WorkCentre 6400 Multifunction Printer 131 System Administrator Guide
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    server determine access. 8. Type the user account and password in the Login Name and Password fields. 9. Click Apply. Configure a Fax Repository using HTTP/HTTPS Before you begin: • Ensure that Web services are installed on the server where you want to store scanned images. Examples of Web servers
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 133
    the user account and password in the Login Name and Password fields. 6. Click Apply. Configure Server Fax Default Settings Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. In CentreWare IS, click Properties > Services
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 134
    and password created for the Server Fax feature are correct and have the appropriate permissions to create directories and write files to the filing location. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. 134 WorkCentre 6400 Multifunction Printer
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    . For details, see Accessing CentreWare IS on page 17. 1. In CentreWare IS, click Properties > Services > Internet Fax > Defaults. 2. Under Internet Fax Image Settings, click Edit. 3. Set desired parameters, and click Apply. WorkCentre 6400 Multifunction Printer 135 System Administrator Guide
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    you want to print a coversheet with the requestor's email message before printing the fax job, select Print Cover Sheet with incoming Email messages. 7. Click Apply to accept your settings or Undo to retain the previous settings. 136 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    and that the TCP/IP Domain Name, host name, and DNS settings are properly configured. 5. Verify the POP3 Server Address is correct. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. WorkCentre 6400 Multifunction Printer 137 System Administrator Guide
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    over a telephone line. Users select the Fax option from their print driver. Note: Only WorkCentre models 6400X and 6400XF can send a LAN fax. Sending a LAN Fax To send a Fax from a Windows print driver: 1. Open a document, click File, then Print. 2. Select the Xerox printer from the drop-down menu
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 139
    .4 Kbps • Super G3: 33.6 Kbps 4. Click the desired resolution from the Fax Resolution drop-down menu. 5. If you want to send your fax at a specific time, click Send At: and type the time that you want the printer to send your fax. WorkCentre 6400 Multifunction Printer 139 System Administrator Guide
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    check box. 4. If you want to use the current Cover Sheet notes, click the Always Use Current Cover Sheet Notes. 5. Click OK when finished. 6. Click OK to close the Fax window. 7. Click OK on the Paper/Output tab to send your fax. 140 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Accounting This chapter includes: • Xerox Standard Accounting on page 142 • Network Accounting on page 146 • Enabling Accounting in Print Drivers on page 148 9 WorkCentre 6400 Multifunction Printer 141 System Administrator Guide
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    on page 159. Before you begin: • Install Print and Fax Drivers on all user computers. Enabling Xerox Standard Accounting Note: If your printer is locked, you must log in as a system administrator 3. Click Add Account, then click OK. 142 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    network, including network scans, scans to email, server and Internet faxes. Note: If the printer is set to print a scan confirmation report or an Internet Fax acknowledgement report, these documents are counted towards the user's limit. • Fax Images Sent includes documents faxed to a phone number
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 144
    message. CAUTION: The following step will delete all the XSA accounts on the printer. 4. Click Reset to Default if you want to delete all user, group, and general accounts. 5. Click OK to acknowledge the warning message. 144 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    IS on page 17. 1. In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > Report and Reset. 2. Click Generate Report. 3. Right-click the Right-click to download link and save the .csv file to your computer. WorkCentre 6400 Multifunction Printer 145 System Administrator Guide
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    's instructions for help. • Test communication between the accounting server and the printer. To do this, open a Web browser, type the IP Address of the printer in the address bar, then press Enter. The printer's CentreWare IS home page should display. • Install Print Drivers on all user computers
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 147
    that all users have scan and fax drivers installed on their computers. For details, see the User Guide at www.xerox.com/office/WC6400docs. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. WorkCentre 6400 Multifunction Printer 147 System Administrator
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    device. 9. To save your settings, click the Presets menu and select Save As. 10. Type a name for the preset. 11. Click OK. Note: Users must select this preset each time they print or send a LAN fax using the print driver. 148 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    on page 156 • Cloning on page 159 • Address Books on page 161 • Font Management Utility on page 163 • Network Logs on page 164 • Customizing Printer Contact Information on page 165 • Updating the Printer Software on page 166 10 WorkCentre 6400 Multifunction Printer 149 System Administrator Guide
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    under Status Codes in the Recipient Group Preferences area. 5. In the "Reply to:" Email Address field, type the email address of the administrator or user designated to receive any replies sent by Alert Notification group members. 150 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    that will cause the printer to display an alert in the printer's status region. Notes: • • You can view this status on the Description and Alerts page under Status. To view current supplies status, click Status > Consumables. WorkCentre 6400 Multifunction Printer 151 System Administrator Guide
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    Status, then touch the Tools tab. 2. Touch Device Settings > General > Energy Saver. 3. Touch the arrows to set the time that the printer will wait to switch from: • Standby Mode to Low Power Mode • Low Power Mode to Sleep Mode 152 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    the printer control panel, press the Machine Status, then touch the Tools tab. 2. Touch Timers > System Timeout. 3. Touch Enable. 4. Touch the field under Timeout and use the arrows to adjust the time between 15 and 600 seconds. WorkCentre 6400 Multifunction Printer 153 System Administrator Guide
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    the Machine Status button. 2. Touch the Tools tab. 3. Touch Troubleshooting. 4. Touch Resets. 5. Touch Software Reset. 6. Under Reset Options, select the type of reset you want: • All Software • Network Software • Copy Software 154 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    : • • Using Software Resets to restart the printer is faster and wastes less consumables than turning the printer on and off. Restarting the printer can take up to five minutes. You can not access CentreWare IS during this time. WorkCentre 6400 Multifunction Printer 155 System Administrator Guide
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    feature on many WorkCentre/WorkCentre Pro printers. • SMart eSolutions Windows Client: The windows client is an option for small and medium sized businesses. To download the Windows client, see www.xerox.com/smartesolutions. • CentreWare Web: CentreWare Web is a Web browser-based software tool that
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 157
    the total number of pages printed or generated by the printer. 1. In CentreWare IS, click Status > Usage Counters. The entire detailed list of pages printed or generated by the printer displays. 2. Click Refresh to update the page. WorkCentre 6400 Multifunction Printer 157 System Administrator Guide
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    generated in black and white or color for billing purposes. 1. In CentreWare IS, click Status > Billing Information. The list of pages printed or generated by printer displays. 2. Click Refresh to update the page. 158 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Cloning Instructions, right-click Cloning.dlm to download the clone file. 5. Click Save Link as or Save as and select a name and the location to save the file. Note: The default name for the file is Cloning.dlm. If you rename the file, use .dlm as the file extension. 6. Click Save. WorkCentre 6400
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    . For details, see Accessing CentreWare IS on page 17. This procedure will cause the printer to restart and will be unavailable over the network for several minutes. 1. In CentreWare IS Feature Details. 4. Click Install. 160 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Fax (or Email) > Public Address Book. 2. If you want to import a new address book file, under Import Public Address Book, type the path to your file, or click Browse to locate your file in .csv format. 3. Click Import Now. WorkCentre 6400 Multifunction Printer 161 System Administrator Guide
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    control panel. For details, see the User Guide at www.xerox.com/office/WC6400docs. LAN Fax Address Book The LAN Fax feature has a separate directory for storing and managing addresses. For details, see Editing the Phonebook on page 140. 162 WorkCentre 6400 Multifunction Printer System Administrator
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    's branded fonts or unicode fonts needed to support multiple languages. You then can add, delete or export the fonts to a file. You can add or delete printers in the printer list to display only those printers you want to manage. WorkCentre 6400 Multifunction Printer 163 System Administrator Guide
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    instructed to do so by a Xerox service or support technician. • Selecting Enhanced logging can cause job processing times to increase. 3. Under Download Files, under Additional Content, select the log types that you want to download. 4. Click Start Download. 164 WorkCentre 6400 Multifunction Printer
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    details, see Accessing CentreWare IS on page 17. To add your own custom information: 1. In CentreWare IS, click the Support tab. 2. Click the Edit Settings button. 3. Update the fields with your desired information and click Save. WorkCentre 6400 Multifunction Printer 165 System Administrator Guide
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    the Printer Software When Xerox releases a new version of printer software or firmware, you can update your printer to incorporate the new fixes and improvements. Updating the Software • Manual: Download the latest software update file in .dlm format from the Xerox support website, and update the
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 167
    the Password. 10. Click Apply. Note: Software Installation begins several minutes after the software file has been submitted to the printer. Once installation begins, CentreWare IS is disabled. You can monitor the installation progress from the printer control panel. WorkCentre 6400 Multifunction
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    Administrator Tools 168 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Customization and Expansion This chapter includes: • Xerox Extensible Interface Platform (EIP) on page 170 • Auxiliary Interface Kit on page 171 11 WorkCentre 6400 Multifunction Printer 169 System Administrator Guide
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    services software file was not installed correctly or the installation failed. For details, see Installing Custom Services Software on page 170. 4. Click Apply to accept the current changes or Undo to retain the previous settings. 170 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    . 3. Touch Auxiliary Access. 4. Touch Auxiliary Device Type and select your printer type. 5. Touch Save twice. To configure accounting, see Accounting on page 141. To configure authentication, see Local Authentication on page 55. WorkCentre 6400 Multifunction Printer 171 System Administrator Guide
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    Customization and Expansion 172 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Audit Log Event A Identification Numbers WorkCentre 6400 Multifunction Printer 173 System Administrator Guide
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 174
    Full started 17 Manual ODIO Full complete 18 Data Encryption disabled 19 Spare 20 Scan to Mailbox job 21 Delete File/Dir 22 USB Thumbdrive 23 Scan to Home 24 Scan to Home job 25 Copy store job 26 PagePack login 174 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    Rules 42 Network Authentication 43 Device clock 44 SW upgrade 45 Cloning 46 Secure scanning 47 Secure Authentication 48 Service login copy mode 49 Smartcard access 50 Process terminated 51 ODIO scheduled WorkCentre 6400 Multifunction Printer 175 System Administrator Guide
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    Audit Log Event Identification Numbers 176 WorkCentre 6400 Multifunction Printer System Administrator Guide
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    in printer drivers, 148 enabling in Windows printer driver, 148 address books editing as .csv file, 161 for Internet Fax and E-mail, 161 for LAN fax numbers, 162 setting up, 161 admin password, 15 alert notifications setting up, 150 alerts displaying Low Supply Warning, 151 enabling for low scan
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 178
    178 WorkCentre 6400 Multifunction Printer System Administrator Guide embedded fax reports printing, 126 setting up, 126 Ethernet speed setting manually, 16 Extensible Interface Platform (EIP), 170 extensible service registration enabling, 170 extensible services enabling, 170 F fax numbers saving
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 179
    printer drivers, 148 enabling in Windows printer driver, 148 jobs saving and printing, 83 saving and reprinting, 82 junk fax prevention enabling and disabling, 121 K Kerberos (Solaris) authentication, 57 Kerberos (Windows 2000/2003) authentication, 57 L LAN fax, 138 sending, 138 LAN fax address book
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    , 35 180 WorkCentre 6400 Multifunction Printer System Administrator Guide configuring SNMP, 28 configuring SSDP, 31 Proxy server, 44 network speed detecting, 16 setting manually for printer, 16 networking zero configuration, 24 NTP, 45 P page reading order changing when copying books, 95 password
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 181
    security accessing in CentreWare IS, 17 printer service contact information, 165 printer services viewing from control panel, 19 printer settings cloning, 159 printing current, 15 printer setup, 13 printer software updating, 166 updating manually, 166 upgrading automatically, 167 upgrading from
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 182
    182 WorkCentre 6400 Multifunction Printer System Administrator Guide troubleshooting embedded fax, 129 Internet faxes, 137 network accounting, 147 server fax, 134 workflow scanning, 115 trusted certificate authorities managing, 63 U UNIX printing, 88 UNIX printing models, 88 UNIX printing supported
  • Xerox 6400X | WorkCentre 6400 System Administrator Guide - Page 183
    account for, 143 creating group accounts for, 142 creating user accounts for, 143 enabling, 142 enabling in Machintosh printer driver, 148 enabling in Windows printer driver, 148 XSUS, 88 Z zero-configuration networking, 24 Index WorkCentre 6400 Multifunction Printer 183 System Administrator Guide
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    Index 184 WorkCentre 6400 Multifunction Printer System Administrator Guide
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