Xerox 7500/DN Evaluator Guide - Page 13
Support and Service
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Section 1: Evaluating Tabloid/A3 Color Printers Support and Service To us, support means providing easy access to the resources you need to ensure your Xerox® device performs at the highest level, continuously delivering optimum results. How the Phaser® 7500 printer exceeds the support requirement Unrivaled service Behind every Xerox® product is a large network of North America-based customer support that's unrivaled in the industry and available when you need it. Our service professionals use leading-edge technologies to keep you up and running. They're even linked to the engineers who designed your product, so you can be confident when you choose Xerox®. Customers also have 24/7, Internet-based access to the our knowledge base system, which provides problem-specific solutions or guides users through a troubleshooting tree. Total satisfaction guaranteed The Phaser 7500 color printer includes a standard one-year, on-site warranty plus our exclusive Xerox® Total Satisfaction Guarantee. Recognized as unique in the industry, the Total Satisfaction Guarantee covers every Phaser device that has been continuously maintained by Xerox® or our authorized representatives under a Xerox® express warranty or Xerox® maintenance agreement. You decide when you're satisfied. Visit our support website, at support. xerox.com, for additional information about the ways in which we help our customers stay more productive, longer. Xerox® Phaser 7500 Color Printer Evaluator Guide 13