Yamaha BD-A1060 Owners Manual - Page 53

Picture, Sound, Problem, Possible causes and solutions

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Troubleshooting ■ Picture No picture. Problem Screen freezes and operation buttons do not work. Video is not output with the desired resolution. Wide-screen video appears vertically stretched, or black bands appear at the top and bottom of the screen. Or 4:3 video appears horizontally stretched. Square noise (mosaic) appears on the screen. Possible causes and solutions - Make sure that the cables are connected correctly (p. 12). - Make sure that the connected TV or the AV receiver is set to the correct input. - With no disc inserted, or playback stopped, press and hold and on the front panel simultaneously to set video resolution to the default value. If a picture is still not output, press and hold on the front panel for approximately 5 seconds to switch NTSC/PAL. - When set to Disc Native, a signal that is not compatible with the connected TV is output. Change the setting to output a signal that is compatible with the connected TV (p. 40). - Make sure that the disc or file you are trying to play back is compatible with this Player (p. 3). - Disable the CD mode and Pure Direct mode (p. 26). - Press , then restart playback. - Turn off the power and turn on the power again. - Press and hold p on the front panel for more than 5 seconds to reset this Player. - Set to the desired resolution (p. 40). - Change the aspect ratio of your TV (p. 40). - Blocks in images may be visible in scenes with rapid movement due to the characteristics of digital image compression technology. ■ Sound Problem No sound, or sound is distorted. Left and right channels of audio are reversed, or sound comes out of only one side. Cannot hear the desired audio type and/ or number of channels. Cannot hear the sound of PIP (secondary audio). Possible causes and solutions - Check that the audio cable is connected correctly (p. 12). - Turn the volume of TV or AV receiver up. - There is no sound during still mode, fast forward, and fast reverse (p. 9). - Audio may not be output depending on the audio recording status, such as when audio other than an audio signal or non-standard audio is recorded for the audio content (p. 3). - Make sure that the disc or file you are trying to play back is compatible with this Player (p. 3). - If the sound is interrupted during playback in the CD mode, disable the CD mode (p. 26). - Check the audio connection (p. 14). - Refer to Audio Output setting and "Audio output formats" (p. 42, p. 45). - Set Coaxial / Optical or HDMI to PCM/Reencode (p. 42). - To hear secondary audio, press 2ND AUDIO (p. 9). - Depending on the disc, you may need to set secondary audio on the top menu of the disc (p. 8). 48 En

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48
En
Troubleshooting
■
Picture
■
S
ound
Problem
Possible causes and solutions
No picture.
–
Make sure that the cables are connected correctly (p. 12).
–
Make sure that the connected TV or the AV receiver is set to the correct input.
–
With no disc inserted, or playback stopped, press and hold
and
on the front
panel simultaneously to set video resolution to the default value.
If a picture is still not output, press and hold
on the front panel for approximately 5
seconds to switch NTSC/PAL.
–
When set to Disc Native, a signal that is not compatible with the connected TV is
output. Change the setting to output a signal that is compatible with the connected TV
(p. 40).
–
Make sure that the disc or file you are trying to play back is compatible with this Player
(p. 3).
–
Disable the CD mode and Pure Direct mode (p. 26).
S
creen freezes and operation buttons
do not work.
– Press
, then restart playback.
–
Turn off the power and turn on the power again.
–
Press and hold
p
on the front panel for more than 5 seconds to reset this Player.
Video is not output with the desired
resolution.
–
Set to the desired resolution (p. 40).
Wide-screen video appears vertically
stretched, or black bands appear at the
top and bottom of the screen. Or 4:3
video appears horizontally stretched.
–
Change the aspect ratio of your TV (p. 40).
S
quare noise (mosaic) appears on the
screen.
–
Blocks in images may be visible in scenes with rapid movement due to the
characteristics of digital image compression technology.
Problem
Possible causes and solutions
No sound, or sound is distorted.
–
Check that the audio cable is connected correctly (p. 12).
–
Turn the volume of TV or AV receiver up.
–
There is no sound during still mode, fast forward, and fast reverse (p. 9).
–
Audio may not be output depending on the audio recording status, such as when audio
other than an audio signal or non-standard audio is recorded for the audio content (p. 3).
–
Make sure that the disc or file you are trying to play back is compatible with this Player
(p. 3).
–
If the sound is interrupted during playback in the CD mode, disable the CD mode
(p. 26).
Left and right channels of audio are
reversed, or sound comes out of only
one side.
–
Check the audio connection (p. 14).
Cannot hear the desired audio type and/
or number of channels.
–
Refer to Audio Output setting and “Audio output formats” (p. 42, p. 45).
Cannot hear the sound of PIP
(secondary audio).
–
Set Coaxial / Optical or HDMI to PCM/Reencode (p. 42).
–
To hear secondary audio, press
2ND AUDIO
(p. 9).
–
Depending on the disc, you may need to set secondary audio on the top menu of the disc
(p. 8).