Yamaha KX-E100 Owner's Manual - Page 10

ADDITIONAL INFORMATION Troubleshooting If the unit fails to operate normally, check the following points to determine whether the fault can be corrected by the simple measures suggested. If it cannot be corrected, or if the fault is not listed in the SYMPTOM column, disconnect the power cord and contact your authorized YAMAHA dealer or service center for help. When taking the service, the RX-E100 /CDX-E100 may be needed. For details, contact your authorized YAMAHA dealer or service center. SYMPTOM The unit does not work normally. Tape does not move during playback or recording. Cannot record. Sound is distorted or fades out. Poor sound quality Stereo balance is poor. Excessive noise Tape travel stops in middle of playback or recording. The CD synchronized recording function does not work. Cannot search for the beginning of desired track of the tape CAUSE There is an influence of strong external noise (lightning, excessive static electricity, etc.) or a misoperation was performed while using the unit. Slack tape wrapped around pinch roller. REMEDY Turn the unit off and disconnect the AC power cord from the wall outlet. After about 30 seconds have passed, connect the power and try again. Take up slack with a pencil before using. Erasure prevention tab is broken off. Head is dirty. Head is dirty. Tape is worn. Tape encoded with DOLBY NR B/C is played back with the unit's DOLBY NR OFF or vice versa. Tape encoded with DOLBY NR B is played back with the unit's DOLBY NR C or vice versa. Head is dirty. Head is dirty. Head has become magnetized. Tape is worn. Slack tape coming out of cassette shell. Tape is worn. System cable is not connected. Silent gaps between tracks are too short. Excessively soft passages in the middle of selections. Conversation, or noise, etc. is recorded. Replace tape or cover erasure prevention hole with adhesive tape. Clean heads. Clean heads. Replace the tape. Select an appropriate DOLBY NR type. The same noise reduction type should be used both on recording and playback. Clean heads. Clean heads. Demagnetize heads with head eraser. Replace the tape. Take up slack by turning reels with a pencil. Replace the tape. Connect the unit and the RX-E100 / CDX-E100 with the system cable firmly. The function of searching for the beginning of a desired track does not operate unless the silent gaps between tracks are at least four seconds long. E-8