ZyXEL NSA320 User Guide - Page 343
Troubleshooting, 20.1 Troubleshooting Overview, 20.2 Power, Hardware, Connections, and LEDs, Power
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CHAPTER 20 Troubleshooting 20.1 Troubleshooting Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware, Connections, and LEDs • NAS Starter Utility • NSA Login and Access • I Cannot Access The NSA • Users Cannot Access the NSA • External USB Drives • Firmware • File Transfer • Networking • Some Features' Screens Do Not Display • Media Server Functions • Download Service and Broadcatching Functions • Web Publishing • Auto Upload • Package Management • Backups 20.2 Power, Hardware, Connections, and LEDs The NSA PWR LED does not turn on (no LEDs are on). • Make sure the NSA is turned on. • Make sure you are using the power adaptor or cord included with the NSA. • Make sure the power adaptor or cord is connected to the NSA and plugged in to an appropriate power source. Make sure the power source is turned on. • Turn the NSA off and on. • If the problem continues, contact the vendor. Media Server User's Guide 343