2002 Buick LeSabre Owner's Manual - Page 122

The light will be red in the event of an OnStar system malfunction. If this occurs press the OnStar Services button to attempt to contact an advisor. If the connection is made, the advisor will assist you with steps to take to make sure that the system is functioning properly. If you cannot contact the advisor, take your vehicle to your dealership as soon as possible for assistance. Stolen Vehicle Tracking: Call the center at 1-888-4-ONSTAR (1-888-466-7827) to report your vehicle stolen. The system can then attempt to locate and track your vehicle and the advisor will assist the proper authorities. Roadside Assistance with Location: For vehicle breakdowns, press the OnStar Services button. An advisor will contact the appropriate help. Remote Diagnostics: If an instrument panel light comes on, press the OnStar Services button. An advisor can perform a check of the engine on-board computer, and recommend what action needs to be taken. OnStar MED-NET: Med-Net can store your personal medical history and provide it to emergency personnel if necessary. (Requires activation and additional fee.) Accident Assist: An advisor can provide step-by-step guidance following an accident. Remote Door Unlock: To contact the center, call 1-888-4-ONSTAR. You will be required to provide your security information. An advisor will send a command to your vehicle to unlock itself. The advisor can delay unlocking your vehicle. Remote Door Unlock is disabled 48 hours after the vehicle is parked to maintain the battery charge. Cellular Antenna The cellular antenna on the outside of your vehicle is critical to effective communications using the OnStar system. Optimum cellular reception can be obtained when the mast is straight up and down. OnStar Services The following services are available within OnStar service plans. Your vehicle comes with a specific one-year service plan that allows use of some or all of the following services. Automatic Notification of Air Bag Deployment: If an air bag deploys, a priority emergency signal is automatically sent to the center. An advisor will locate your vehicle's position, try to contact you and assist you in the situation. If the center is unable to contact you, an emergency service provider will be contacted. 2-59