2009 Buick LaCrosse Owner's Manual - Page 216

CD Messages CHECK CD: If this message displays and/or the CD comes out, it could be for one of the following reasons: Care of CDs CD sound quality can be reduced due to CD quality, the method of recording, the quality of the music that has been recorded, and the way the CD has been handled. Handle them carefully. Store CD(s) in their original cases or other protective cases and away from direct sunlight and dust. The CD player scans the bottom surface of the disc. If the surface of a CD is damaged, such as cracked, broken, or scratched, the CD does not play properly or not at all. Do not touch the bottom side of a CD while handling it; this could damage the surface. Pick up CDs by grasping the outer edges or the edge of the hole and the outer edge. If the surface of a CD is soiled, take a soft, lint free cloth or dampen a clean, soft cloth in a mild, neutral detergent solution mixed with water, and clean it. Make sure the wiping process starts from the center to the edge. • It is very hot. When the temperature returns to normal, the CD should play. • The road is very rough. When the road becomes smoother, the CD should play. • The CD is dirty, scratched, wet, or upside down. • The air is very humid. If so, wait about an hour and try again. • The format of the CD might not be compatible. Depending on the radio, see "MP3 Format" later in this section. • There could have been a problem while burning the CD. • The label could be caught in the CD player. If the CD is not playing correctly, for any other reason, try a known good CD. If any error occurs repeatedly or if an error cannot be corrected, contact your dealer/retailer. If the radio displays an error message, write it down and provide it to your dealer/retailer when reporting the problem. 3-94