2011 Buick LaCrosse Owner's Manual - Page 438

13-10 Customer Information Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment. . Services Specific to Canadian‐Purchased Vehicles . Roadside Assistance Program (Mexico) Roadside Assistance is available 24 hours a day, 365 days of the year. For detailed information about Roadside Assistance, please see the brochure provided with your new vehicle or visit our website at: www.buick.com.mx. Navigate the site and click on "Asistencia en el Camino." E-mail correspondence should be sent to: [email protected]. To contact Roadside Assistance by phone, use the following numbers: Mexico 01-800-466-0818 United States 1-866-466-8197 Canada 1-800-268-6800 Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a six request limit per year. Additional travel information is also available. Allow three weeks for delivery. Trip Interruption Benefits and Assistance: Must be over 250 kilometers from where your trip was started to qualify. General Motors of Canada . . . Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.