2004 Cadillac Escalade ESV Owner's Manual - Page 232

Problem Sometimes the wireless headphone audio cuts out or buzzes. I lost the remote and/or the headphones. The DVD is playing, but there is no picture or sound. The audio/video skips or jumps. What is the best way to clean the video screen? The audio from the XM™ has taken over the audio from the DVD or CD when using the wired headphones. Recommended Action Check for obstructions, low batteries, reception range and interference from cellular telephone towers or by using your cellular telephone in the vehicle. Check that the headphones are facing the front of the vehicle. See your dealer for assistance. Check that the DVD player is in DVD mode. The DVD or CD could be dirty, scratched, or damaged. Wipe the video screen with a damp, soft cloth. The RSE is working correctly. Use the wireless headphones or have the front seat passengers listen to another audio source. Rear Seat Audio (RSA) This feature allows rear seat passengers to listen to any of the audio sources: radio, cassette tapes, CDs, or DVDs, depending on your vehicles options. In the event that the front seat passengers are listening to any of these remote sources the rear seat passengers can only listen to the remote source being used by the front seat passengers or FM, AM, or the radios internal CD. For example, rear seat passengers may listen to cassette tape, CDs, or DVDs through the headphones while the driver listens to the radio through the front speakers. The rear seat passengers have control of the volume for each set of headphones. The front seat audio controls always override the RSA controls. 3-90