2008 Cadillac CTS Owner's Manual - Page 438

• Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 60 months/ 100,000 miles (160 000 km) warranty period. Items covered are hotel, meals, and rental car. • Alternative Service (Canada only): There may be times when Roadside Service cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Cadillac Roadside Service®. Cadillac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. A dealer technician will travel to your location within a 30 mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Service Representative: • Your name, home address, and home telephone number Cadillac Technician Roadside Service (U.S. only) Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. • Telephone number of your location • Location of the vehicle • Model, year, color, and license plate number of the vehicle • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle • Description of the problem 7-8