2012 Cadillac Escalade Owner Manual - Page 501

Customer Information . 13-7 Retrieve your favorite articles, quizzes, tips and multimedia galleries organized into the Features and Auto Care Sections. Download the owner manual for your vehicle, quickly and easily. Find the Cadillac-recommended maintenance services for your vehicle. required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the vehicle. For more information on the limited offer, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text Telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Calling for Service When calling Roadside Service, have the following information ready: . . Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, year, color, and license plate number of the vehicle. Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle. Description of the problem. . . . . GM Mobility Reimbursement Program (U.S. and Canada) . Roadside Service (U.S. and Canada) U.S.: 1-800-224-1400 Canada: 1-800-882-1112. This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. . Coverage Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered.