1994 Chevrolet S10 Pickup Owner's Manual - Page 316

Customer

Satisfaction

Procedure

Your satisfaction

and

goodwill

are

important

to

your

dealer

and

Chevrolet.

Normally,

any

concern

with

the

sales

transaction

or

the

operation

of

your

vehicle

will

be

resolved

by

your dealer's Sales

or

Service

Departments.

Sometimes,

however,

despite

the

best

intentions

of all

concerned,

misunderstandings

can

occur.

If

your concern

has

not

been

resolved

to

your

satisfaction,

the

following

steps

should

be

taken:

STEP

ONE

-

Discuss

your

concern

with

a member of dealership

management.

Normally,

concerns

can

often

be

quickly

resolved

at

that

level.

If

the

matter has already

been

reviewed

with

the

Sales,

Service,

or

Parts

Manager,

contact

the

owner

of the

dealership

or

the

General

Manager.

STEP TWO

-

If

after

contacting a member of dealership

management, it

appears

your

concern

cannot

be

resolved

by the

dealership

without

further

help,

contact

the

Chevrolet

Customer

Assistance

Center

by

calling

1-800-222-1020.

In

Canada,

contact GM

of Canada

Customer

Assistance

Center in Oshawa by calling 1-800-263-3777

(English) or

1-800-263-7854

(French).

In

Mexico, call (525)

254-3777.

In

Puerto

Rico or

U.S.

Virgin Islands,

call

1-809-763-1315.

In all other

overseas

locations,

contact

GM

North

American

Export

Sales

in

Canada by calling 1-41 6-644-41

12.

As

of

October

4,

1993, call 1-905-6444112.

For

prompt

assistance,

please

have

the

following

information

available

to

give

the

Customer

Assistance

Representative:

Your

name, address,

home

and

business

telephone

number

0

Vehicle

Identification

Number

(This

is available

from

the

vehicle

registration or title,

or

the

plate

at

the

left

top

of the

instrument

panel

and

visible

through

the

windshield.)

Dealership

name

and

location

Vehicle

delivery

date

and

present

mileage

Nature

of

concern

We encourage you

to call the

toll free number

listed

previously

in

order

to

give

your

inquiry

prompt

attention.

However,

if

you

wish

to

write

Chevrolet,

write

to:

Chevrolet

Motor

Division

Chevrolet

Customer

Assistance

Center

P.

0.

Box

7047

Troy,

MI

48007-7047

Refer

to

your

Warranty

and

Owner

Assistance

Information

booklet

for

addresses

of

Canadian

and

GM

overseas

offices.

8-2

1994 Chevrolet S10 Pickup Owner's Manual - Page 316

1994 Chevrolet S10 Pickup Manual

Page 316 highlights