Section |
Page |
2002 Chevrolet Express Owner's Manual |
1 |
Copyright General Motors Corp. 2001 |
2 |
For Canadian Owners Who Prefer a French Language Manual: |
3 |
How to Use this Manual |
4 |
Safety Warnings and Symbols |
4 |
Vehicle Damage Warnings |
5 |
Vehicle Symbols |
5 |
Model Reference |
7 |
Section 1 Seats and Restraint Systems |
8 |
Seats and Seat Controls |
9 |
Manual Front Seats |
9 |
Power Seat (Option) |
10 |
Reclining Seatbacks |
10 |
Rear Seats |
12 |
Getting Into the Rear Seats |
12 |
Removing the Rear Seat |
12 |
Replacing the Rear Seats |
15 |
Safety Belts: They're for Everyone |
17 |
Why Safety Belts Work |
19 |
Here Are Questions Many People Ask About Safety Belts -- and the Answers |
22 |
How to Wear Safety Belts Properly |
23 |
Adults |
23 |
Driver Position |
23 |
Lap-Shoulder Belt |
23 |
Shoulder Belt Height Adjuster |
25 |
Safety Belt Use During Pregnancy |
31 |
Right Front Passenger Position |
32 |
Air Bag System |
32 |
How the Air Bag System Works |
36 |
Where are the air bags? |
36 |
When should an air bag inflate? |
37 |
What makes an air bag inflate? |
38 |
How does an air bag restrain? |
38 |
What will you see after an air bag inflates? |
38 |
Servicing Your Air Bag-Equipped Vehicle |
40 |
Adding Equipment to Your Air Bag-Equipped Vehicle |
40 |
Rear Seat Passengers |
41 |
Rear Seat Outside Passenger Positions |
41 |
Lap-Shoulder Belt |
41 |
Rear Safety Belt Comfort Guides for Children and Small Adults |
43 |
Center Passenger Position |
46 |
Lap Belt |
46 |
Children |
47 |
Infants and Young Children (Except Cargo Vans with Passenger Air Bags) |
47 |
Infants and Young Children (Cargo Vans with Passenger Air Bags) |
50 |
Restraint Systems for Children |
53 |
Where to Put the Restraint (Except Cargo Vans and Cab and Chassis Models) |
56 |
Where to Put the Restraint (Cargo Vans and Cab and Chassis Models) |
57 |
Top Strap |
57 |
Securing a Child Restraint in a Rear Outside Seat Position |
60 |
Securing a Child Restraint in a Center Seat Position |
63 |
Securing a Child Restraint in the Right Front Seat Position |
65 |
Older Children |
68 |
Safety Belt Extender |
71 |
Checking Your Restraint Systems |
71 |
Replacing Restraint System Parts After a Crash |
71 |
Section 2 Features and Controls |
72 |
Windows |
73 |
Manual Windows |
73 |
Power Windows (Option) |
74 |
Swing-Out Windows |
75 |
Keys |
75 |
Door Locks |
77 |
Power Door Locks (Option) |
78 |
Rear Door Security Lock |
78 |
Keyless Entry System (If Equipped) |
79 |
Operation |
80 |
Matching Transmitter(s) to Your Vehicle |
81 |
Battery Replacement |
81 |
Resynchronization |
82 |
Sliding Side Door (Option) |
83 |
Rear Doors |
87 |
Theft |
89 |
Key in the Ignition |
89 |
Parking at Night |
90 |
Parking Lots |
90 |
Passlock |
90 |
New Vehicle "Break-In" |
91 |
Starting Your Gasoline Engine |
92 |
Engine Coolant Heater (If Equipped) |
94 |
To Use the Engine Coolant Heater |
94 |
Automatic Transmission Operation |
95 |
Parking Brake |
98 |
Shifting Into PARK (P) |
99 |
Leaving Your Vehicle With the Engine Running |
100 |
Torque Lock |
101 |
Shifting Out of PARK (P) |
101 |
Parking Over Things That Burn |
102 |
Engine Exhaust |
103 |
Running Your Engine While You're Parked |
103 |
Locking Rear Axle (If Equipped) |
104 |
Horn |
104 |
Tilt Wheel (Option) |
105 |
Turn Signal/Multifunction Lever |
105 |
Turn and Lane Change Signals |
106 |
Headlamp High/Low-Beam Changer |
106 |
Windshield Wipers |
107 |
Windshield Washer |
107 |
Cruise Control (Option) |
108 |
Setting Cruise Control |
109 |
Resuming a Set Speed |
110 |
Increasing Speed While Using Cruise Control |
110 |
Reducing Speed While Using Cruise Control |
111 |
Passing Another Vehicle While Using Cruise Control |
111 |
Using Cruise Control on Hills |
111 |
Ending Cruise Control |
111 |
Erasing Speed Memory |
111 |
Exterior Lamps |
112 |
Headlamps On Reminder |
113 |
Daytime Running Lamps |
113 |
Center High-Mounted Stoplamp |
114 |
Interior Lamps |
114 |
Instrument Panel Brightness Control |
114 |
Dome Lamps |
115 |
Illuminated Entry |
115 |
Reading Lamps (Option) |
116 |
Mirrors |
116 |
Inside Day/Night Rearview Mirror |
116 |
Outside Mirrors |
116 |
Power Remote Control Mirrors (Option) |
117 |
Heated Outside Mirrors (If Equipped) |
117 |
Convex Outside Mirror |
118 |
Camper-Type Mirrors (If Equipped) |
118 |
Storage Compartments |
120 |
Cigarette Lighter/Ashtray |
120 |
Sun Visors |
121 |
Visor Vanity Mirror (Option) |
121 |
Accessory Power Outlet |
122 |
The Instrument Panel -- Your Information System |
123 |
Instrument Panel Cluster |
124 |
Speedometer |
125 |
Trip Odometer |
126 |
Electronic Road-Speed Governor (Gasoline Engines) (Option) |
126 |
Warning Lights, Gages and Indicators |
126 |
Safety Belt Reminder Light |
127 |
Air Bag Readiness Light |
127 |
Charging System Light |
128 |
Voltmeter |
129 |
Brake System Warning Light |
130 |
Anti-Lock Brake System Warning Light |
131 |
Engine Coolant Temperature Gage |
131 |
Malfunction Indicator Lamp (Service Engine Soon Light in the United States or Check Engine Light in Canada) (4.3L, 5.0L & 5.7L Engines and 8.1L California Gasoline Engine) |
132 |
If the Light Is Flashing |
134 |
If the Light Is On Steady |
134 |
Emissions Inspection and Maintenance Programs |
135 |
Malfunction Indicator Lamp (Service Engine Soon Light) (Check Engine Light) (8.1L Gasoline Engine -- Except California) |
136 |
Reduced Engine Power |
136 |
Oil Pressure Gage |
137 |
Security Light |
138 |
Daytime Running Lamps Indicator Light |
138 |
Check Gages Light |
138 |
Fuel Gage |
139 |
Section 3 Comfort Controls and Audio Systems |
140 |
Comfort Controls |
141 |
System Controls |
141 |
Fan Knob |
141 |
Temperature Knob |
141 |
Mode Knob |
142 |
Heater/Air Conditioning Controls (If Equipped) |
142 |
Fan Knob |
143 |
Temperature Knob |
143 |
Mode Knob |
143 |
Rear Heater (Without Air Conditioning) (If Equipped) |
144 |
Rear Air Conditioning and Rear Heater (If Equipped) |
144 |
Air Conditioning |
146 |
Heating |
146 |
Defrosting |
146 |
Rear Window Defogger (If Equipped) |
147 |
Ventilation System |
148 |
Ventilation Tips |
149 |
Audio Systems |
149 |
Setting the Clock for Systems without Radio Data System |
149 |
Setting the Clock for Systems with Radio Data System |
150 |
AM-FM Stereo |
150 |
Playing the Radio |
150 |
Finding a Station |
151 |
Setting Preset Stations |
151 |
Setting the Tone (Bass/Treble) |
151 |
Adjusting the Speakers (Balance/Fade) |
152 |
Radio Messages |
153 |
AM FM Stereo with Cassette Tape Player (If Equipped) |
153 |
Playing the Radio |
153 |
Finding a Station |
154 |
Setting Preset Stations |
154 |
Setting the Tone (Bass/Treble) |
154 |
Adjusting the Speakers (Balance/Fade) |
155 |
Radio Messages |
156 |
Playing a Cassette Tape |
156 |
Cassette Tape Messages |
158 |
CD Adapter Kits |
158 |
AM-FM Stereo with Compact Disc Player (If Equipped) |
159 |
Playing the Radio |
159 |
Finding a Station |
159 |
Setting Preset Stations |
160 |
Setting the Tone (Bass/Treble) |
160 |
Adjusting the Speakers (Balance/Fade) |
161 |
Radio Messages |
161 |
Playing a Compact Disc |
161 |
Compact Disc Messages |
163 |
AM-FM Stereo with Cassette Tape and Compact Disc Player with Radio Data System (RDS) and Automatic Tone Control (If Equipped) |
163 |
Playing the Radio |
163 |
Finding a Station |
164 |
Setting Preset Stations |
165 |
Setting the Tone (Bass/Treble) |
165 |
Adjusting the Speakers (Balance/Fade) |
166 |
Using RDS |
167 |
Finding RDS Stations |
167 |
Finding a PTY Preset Station |
168 |
RDS Messages |
168 |
Radio Messages |
169 |
Playing a Cassette Tape |
170 |
Cassette Tape Messages |
172 |
Playing a Compact Disc |
172 |
Compact Disc Messages |
174 |
AM-FM Stereo with Six-Disc Compact Disc Player with Programmable Equalization and Radio Data System (RDS) (If Equipped) |
174 |
Playing the Radio |
174 |
Finding a Station |
175 |
Setting Preset Stations |
176 |
Setting the Tone (Bass/Treble) |
176 |
Adjusting the Speakers (Balance/Fade) |
177 |
Using RDS |
177 |
Finding a PTY Station |
178 |
Setting PTY Preset Stations |
178 |
RDS Messages |
179 |
Playing a Compact Disc |
180 |
Playing a Specific Loaded Compact Disc |
181 |
Using Song List Mode |
183 |
Compact Disc Messages |
185 |
Theft-Deterrent Feature RDS Radios (If Equipped) |
185 |
Theft-Deterrent Feature Non-RDS Radios (If Equipped) |
185 |
Understanding Radio Reception |
186 |
AM |
186 |
FM Stereo |
186 |
Tips About Your Audio System |
186 |
Care of Your Cassette Tape Player |
187 |
Care of Your Compact Discs |
189 |
Care of Your Compact Disc Player |
189 |
Fixed Mast Antenna |
189 |
Chime Level Adjustment (RDS Radios Only) |
189 |
Section 4 Your Driving and the Road |
190 |
Defensive Driving |
191 |
Drunken Driving |
192 |
Control of a Vehicle |
195 |
Braking |
195 |
Anti-Lock Brake System (ABS) |
196 |
Using Anti-Lock |
198 |
Braking in Emergencies |
198 |
Steering |
198 |
Power Steering |
198 |
Steering Tips |
198 |
Driving on Curves |
198 |
Steering in Emergencies |
199 |
Off-Road Recovery |
200 |
Passing |
201 |
Loss of Control |
202 |
Skidding |
202 |
Driving at Night |
203 |
Driving in Rain and on Wet Roads |
205 |
Hydroplaning |
206 |
Driving Through Deep Standing Water |
207 |
Driving Through Flowing Water |
207 |
Some Other Rainy Weather Tips |
207 |
City Driving |
208 |
Freeway Driving |
209 |
Before Leaving on a Long Trip |
210 |
Highway Hypnosis |
211 |
Hill and Mountain Roads |
211 |
Winter Driving |
213 |
Driving on Snow or Ice |
213 |
If You're Caught in a Blizzard |
215 |
Recreational Vehicle Towing |
216 |
Loading Your Vehicle |
217 |
Payload |
218 |
Trailering Package |
219 |
Add-On Equipment |
219 |
Towing a Trailer |
219 |
If You Do Decide To Pull A Trailer |
221 |
Weight of the Trailer |
221 |
Weight of the Trailer Tongue |
224 |
Total Weight on Your Vehicle's Tires |
225 |
Hitches |
225 |
Safety Chains |
226 |
Trailer Brakes |
226 |
Driving with a Trailer |
227 |
Following Distance |
228 |
Passing |
228 |
Backing Up |
228 |
Making Turns |
228 |
Turn Signals When Towing a Trailer |
229 |
Driving On Grades |
229 |
Parking on Hills |
230 |
When You Are Ready to Leave After Parking on a Hill |
230 |
Maintenance When Trailer Towing |
230 |
Trailer Wiring Harness |
231 |
Section 5 Problems on the Road |
232 |
Hazard Warning Flashers |
233 |
Other Warning Devices |
233 |
Jump Starting |
234 |
Towing Your Vehicle |
240 |
Engine Overheating (Gasoline Engine) |
241 |
Overheated Engine Protection Operating Mode (8.1L V8 Engine Only) |
241 |
If Steam Is Coming From Your Engine |
241 |
If No Steam Is Coming From Your Engine |
242 |
Cooling System (Gasoline Engine) |
243 |
How to Add Coolant to the Coolant Recovery Tank |
245 |
How to Add Coolant to the Radiator |
248 |
Engine Fan Noise |
251 |
If a Tire Goes Flat |
251 |
Changing a Flat Tire |
252 |
Removing the Spare Tire and Tools |
253 |
Removing the Wheel Covers and Locking Wheel Nuts |
257 |
Removing the Flat Tire and Installing the Spare Tire |
259 |
Storing a Flat or Spare Tire and Tools |
264 |
If You're Stuck: In Sand, Mud, Ice or Snow |
267 |
Rocking Your Vehicle To Get It Out |
267 |
Section 6 Service and Appearance Care |
268 |
Service |
269 |
Doing Your Own Service Work |
269 |
Adding Equipment to the Outside of Your Vehicle |
270 |
Fuel (Gasoline Engine) |
270 |
Gasoline Octane |
270 |
Gasoline Specifications |
270 |
California Fuel |
271 |
Additives |
271 |
Fuels in Foreign Countries (Gasoline Engines) |
272 |
Filling Your Tank (Gasoline Engine) |
272 |
Filling a Portable Fuel Container |
274 |
Checking Things Under the Hood |
275 |
Hood Release |
275 |
Engine Compartment Overview |
277 |
Noise Control System |
278 |
Tampering With Noise Control System Prohibited |
278 |
Engine Oil (Gasoline Engine) |
279 |
Checking Engine Oil |
279 |
When to Add Engine Oil |
280 |
What Kind of Engine Oil to Use |
281 |
Engine Oil Additives |
282 |
When to Change Engine Oil |
283 |
What to Do with Used Oil |
283 |
Engine Air Cleaner/Filter (Gasoline Engines) |
284 |
Automatic Transmission Fluid |
286 |
When to Check and Change |
286 |
How to Check |
286 |
Checking the Fluid Level |
287 |
How to Add Fluid |
289 |
Rear Axle |
290 |
When to Check Lubricant |
290 |
How to Check Lubricant |
290 |
What to Use |
290 |
Engine Coolant |
290 |
What to Use |
291 |
Checking Coolant |
292 |
Adding Coolant |
293 |
Radiator Pressure Cap |
294 |
Power Steering Fluid |
294 |
When to Check Power Steering Fluid |
295 |
How to Check Power Steering Fluid |
295 |
What to Use |
295 |
Windshield Washer Fluid |
295 |
What to Use |
295 |
Adding Washer Fluid |
295 |
Brakes |
296 |
Brake Fluid |
296 |
Checking Brake Fluid |
297 |
What to Add |
298 |
Brake Wear |
299 |
Brake Pedal Travel |
300 |
Brake Adjustment |
300 |
Replacing Brake System Parts |
300 |
Battery |
300 |
Vehicle Storage |
301 |
Bulb Replacement |
301 |
Halogen Bulbs |
301 |
Headlamps |
301 |
Sealed Beam Headlamp |
302 |
Composite Headlamps |
302 |
Front Parking/Turn Signal Lamps |
303 |
Sidemarker Lamps |
304 |
Taillamps |
305 |
Windshield Wiper Blade Replacement |
308 |
Tires |
309 |
Inflation -- Tire Pressure |
310 |
When to Check |
310 |
How to Check |
311 |
Tire Inspection and Rotation |
311 |
When It's Time for New Tires |
313 |
Dual Tire Operation |
313 |
Buying New Tires |
314 |
Uniform Tire Quality Grading |
315 |
Treadwear |
315 |
Traction -- AA, A, B, C |
315 |
Temperature -- A, B, C |
316 |
Wheel Alignment and Tire Balance |
316 |
Wheel Replacement |
317 |
Used Replacement Wheels |
318 |
Tire Chains |
318 |
Appearance Care |
319 |
Cleaning the Inside of Your Vehicle |
319 |
Cleaning of Fabric/Carpet |
319 |
Using Cleaner on Fabric |
320 |
Special Fabric Cleaning Problems |
320 |
Cleaning Vinyl |
321 |
Cleaning Leather |
321 |
Cleaning the Top of the Instrument Panel |
321 |
Cleaning Interior Plastic Components |
321 |
Care of Safety Belts |
321 |
Cleaning Glass Surfaces |
322 |
Cleaning the Outside of the Windshield and Wiper Blades |
322 |
Weatherstrips |
322 |
Cleaning the Outside of Your Vehicle |
323 |
Washing Your Vehicle |
323 |
Cleaning Exterior Lamps/Lenses |
323 |
Finish Care |
323 |
Protecting Exterior Bright Metal Parts |
324 |
Cleaning Aluminum Wheels (If Equipped) |
324 |
Cleaning Tires |
325 |
Sheet Metal Damage |
325 |
Finish Damage |
325 |
Underbody Maintenance |
326 |
Chemical Paint Spotting |
326 |
GM Vehicle Care/Appearance Materials |
327 |
Vehicle Identification Number (VIN) |
328 |
Engine Identification |
328 |
Service Parts Identification Label |
328 |
Electrical System |
329 |
Add-On Electrical Equipment |
329 |
Headlamp Wiring |
329 |
Windshield Wiper Fuses |
329 |
Instrument Panel Fuse Block |
330 |
Engine Compartment Fuse Block |
333 |
Replacement Bulbs |
335 |
Capacities and Specifications |
336 |
Engine Identification -- Gasoline Engines |
336 |
Wheel Nut Torque |
337 |
Cooling System Capacity |
337 |
Engine Oil Capacity |
337 |
Fuel Tank Capacity |
338 |
Air Conditioning Refrigerant Capacity |
338 |
Normal Maintenance Replacement Parts |
339 |
Replacement Parts |
339 |
Section 7 Maintenance Schedule |
340 |
Introduction |
341 |
Your Vehicle and the Environment |
341 |
Maintenance Requirements |
341 |
How This Section is Organized |
342 |
Part A: Scheduled Maintenance Services |
343 |
Using Your Maintenance Schedule |
343 |
Selecting the Right Schedule |
343 |
Short Trip/City Definition |
344 |
Short Trip/City Intervals |
344 |
Long Trip/Highway Definition |
346 |
Long Trip/Highway Intervals |
346 |
Short Trip/City Scheduled Maintenance |
348 |
Footnotes |
348 |
Long Trip/Highway Scheduled Maintenance |
372 |
Footnotes |
372 |
Part B: Owner Checks and Services |
387 |
At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000 km) |
387 |
At Each Fuel Fill |
387 |
Engine Oil Level Check |
387 |
Engine Coolant Level Check |
387 |
Windshield Washer Fluid Level Check |
387 |
At Least Once a Month |
387 |
Tire Inflation Check |
387 |
Cassette Deck Service |
387 |
At Least Twice a Year |
388 |
Restraint System Check |
388 |
Wiper Blade Check |
388 |
Spare Tire Check |
388 |
Gasoline Engine Only: Engine Air Cleaner Filter Restriction Indicator Check |
388 |
Weatherstrip Lubrication |
389 |
Automatic Transmission Check |
389 |
At Least Once a Year |
389 |
Key Lock Cylinders Service |
389 |
Body Lubrication Service |
389 |
Starter Switch Check |
390 |
Automatic Transmission Shift Lock Control System Check |
390 |
Ignition Transmission Lock Check |
391 |
Parking Brake and Automatic Transmission PARK (P) Mechanism Check |
391 |
Underbody Flushing Service |
391 |
Part C: Periodic Maintenance Inspections |
392 |
Steering and Suspension Inspection |
392 |
Exhaust System Inspection |
392 |
Fuel System Inspection |
393 |
Engine Cooling System Inspection |
393 |
Throttle System Inspection (Gasoline Engine) |
393 |
Rear Axle Service |
393 |
Brake System Inspection |
393 |
Part D: Recommended Fluids and Lubricants |
394 |
Part E: Maintenance Record |
397 |
Section 8 Customer Assistance Information |
400 |
Customer Satisfaction Procedure |
401 |
Customer Assistance for Text Telephone (TTY) Users |
403 |
Customer Assistance Offices |
403 |
United States |
403 |
Canada |
404 |
All Overseas Locations |
404 |
Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U. S. Virgin Islands) |
404 |
GM Mobility Program for Persons with Disabilities |
404 |
Chevrolet Roadside Assistance Program |
405 |
Canadian Roadside Assistance |
407 |
Courtesy Transportation |
407 |
Plan Ahead When Possible |
407 |
Transportation Options |
408 |
Shuttle Service |
408 |
Public Transportation or Fuel Reimbursement |
408 |
Courtesy Rental Vehicle |
408 |
Additional Program Information |
408 |
Warranty Information |
409 |
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT |
409 |
REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT |
410 |
SERVICE PUBLICATIONS ORDERING INFORMATION |
411 |
Service Manuals |
411 |
Transmission, Transaxle, Transfer Case Unit Repair Manual |
411 |
Service Bulletins |
411 |
Owner's Information |
411 |