2004 Chevrolet Impala Owner's Manual - Page 388

Roadside Assistance Program To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center. As the owner of a 2004 Chevrolet, membership in Roadside Assistance is free. Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free; however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: Roadside Basic Care provides: Roadside Courtesy Care provides: • Roadside Basic Care services (as outlined previously) Plus: • FREE Non-Warranty Towing (to the closest dealer from a legal roadway) • FREE Locksmith/Key Service (when keys are lost on the road or locked inside) • FREE Flat Tire Service (spare installed on the road) • FREE Jump Start (at home or on the road) • FREE Fuel Delivery ($5 of fuel delivered on the road) Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2004 Chevrolet passenger cars and light duty trucks. (See your selling dealer for details.) • Toll-free number, 1-800-CHEV-USA (243-8872), text telephone (TTY) users, call 1-888-889-2438 • Free towing for warranty repairs • Basic over-the-phone technical advice • Available dealer services at reasonable costs (i.e., wrecker services, locksmith/key service, glass repair, etc.) 7-6