2010 Chevrolet Impala Owner's Manual - Page 28

OnStar® OnStar® uses several innovative technologies and live advisors to provide a wide range of safety, security, navigation, diagnostics, and calling services. Automatic Crash Response In a crash, built in sensors can automatically alert an OnStar advisor who is immediately connected to the vehicle to see if you need help. How OnStar Service Works Q : This blue button connects you to a specially trained OnStar advisor to verify your account information and to answer questions. ] : Push this red emergency button to get priority help from specially trained OnStar emergency advisors. X : Push this button for hands-free, voice-activated calling and to give voice commands for turn-by-turn navigation. Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation and Hands-Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see the OnStar Owner's Guide or visit www.onstar.com (U.S.) or www.onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR (1-888-466-7827) or TTY 1-877-248-2080, or press Q to speak with an OnStar advisor 24 hours a day, 7 days a week. For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar terms and conditions included in the OnStar Subscriber Information. OnStar service cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area. OnStar service also cannot work unless the vehicle is in a place where the wireless service provider OnStar has hired for that area has coverage, network capacity and reception when the service is needed, and technology that is compatible with the OnStar service. Not all services are available everywhere, particularly in remote or enclosed areas, or at all times. 1-22