2011 Chevrolet Impala Owner's Manual

2011 Chevrolet Impala Manual

2011 Chevrolet Impala manual content summary:

  • 2011 Chevrolet Impala | Owner's Manual - Page 1
    2011 Chevrolet Impala Owner Manual M In Brief ...1-1 Instrument Panel ...1-2 Initial Drive Information ...1-3 Vehicle Features ...1-14 Performance and Maintenance ...1-18 Keys, Doors and Windows ...2-1 Keys and Locks ...2-2 Doors ...2-10 Vehicle Security...2-11 Exterior Mirrors ...2-14 Interior
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    2011 Chevrolet Impala Owner Manual M Electrical System ...10-37 Wheels and Tires ...10-42 Jump Starting ...10-75 Towing ...10-79 Appearance Care ...10-81 Service ...12-2 Customer Information ...13-1 Customer Information ...13-1 Reporting Safety Defects ...13-14 Vehicle Data Recording and Privacy...13
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    changes subsequent to the printing of this owner manual. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name "General Motors of Canada Limited" for Chevrolet Motor
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    in injury or death. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information. A circle with a slash through it is a safety symbol which means
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    : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer or OnStar 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls ® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior
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    vi Introduction 2 NOTES
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    Monitor ...1-19 Engine Oil Life System ...1-20 Fuel E85 (85% Ethanol) ...1-20 Driving for Better Fuel Economy ...1-20 Roadside Assistance Program ...1-21 OnStar® ...1-21 Vehicle Features Radio(s) ...Satellite Radio ...Portable Audio Devices ...Bluetooth® ...Steering Wheel Controls ...Cruise
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    1-2 In Brief Instrument Panel
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    your specific vehicle. For more detailed information, refer to each of the features which can be found later in this owner manual. G. Passenger Airbag Status Indicator on page 5‑16. H. Infotainment on page 7‑1. I. J. Exterior Lamp Controls on page 6‑1. Instrument Panel Illumination Control on page
  • 2011 Chevrolet Impala | Owner's Manual - Page 10
    Vehicle Start With this feature the engine can be started engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once. Press K to unlock the driver door. Press again within five seconds to unlock all remaining doors. See Keys
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    to lock or unlock the vehicle. From the inside, pull up or push down on the manual door lock knobs. See Door Locks on page 2‑7. K : Press the top of the Door Locks Power door lock switches are located on the front doors near the handle. See Remote Vehicle Start on page 2‑5. Q: Press the bottom
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    See Seat Adjustment on page 3‑3. To adjust the seatback, see "Manual Reclining Seatbacks" under Reclining Seatbacks on page 3‑5. The power window switches passenger door has a switch that controls only that window. Press the front of the switch to the first position to open the window. Pull the
  • 2011 Chevrolet Impala | Owner's Manual - Page 13
    In Brief Power Seats Power Reclining Seatback Manual Lumbar 1-7 To adjust a power seat, if equipped: . Move the seat forward or rearward by sliding the control forward or rearward. Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up or down. To
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    flip and fold feature, the bottom seat The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change
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    In Brief 1-9 Mirror Adjustment Exterior Mirrors Interior Mirror Vehicles with a manual rearview mirror can be adjusted to its original position for the day position. See Manual Rearview Mirror on page 2‑15. United States Canada See Passenger Sensing System on page 3‑34 for important information
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    lever to lock the steering wheel in place. Do not adjust the steering wheel while driving. Map Lamps The vehicle has map lamps on the rearview mirror. Push the button near each lamp to turn the map lamps on and off. For more information on interior lighting, see: . . Exterior Lighting on page 1‑10
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    to this position to manually turn the automatic lamp control and Daytime Running Lamps (DRL) off or on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the P (Park) position. AUTO: Automatically operates the headlamps and other exterior lamps at normal
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    1-12 In Brief Climate Controls This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog, and ventilation can be controlled with either of these systems. Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air
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    In Brief 1-13 Single Zone A. Fan Control B. Outside Air C. Temperature Control D. Recirculation E. Air Delivery Mode Control F. Air Conditioning G. Rear Window Defogger See Climate Control Systems on page 8‑1.
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    on the top line of the display and artist information displays on the bottom line. When information is not available, "No Info" displays. For more information about these and other radio features, see Infotainment on page 7‑1. Radio with CD (MP3) O : Press to turn the system on and off. Turn to
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    having 6 favorite stations available per page. Each change. 4. Increase or decrease the time or date by turning f clockwise or counterclockwise. For detailed instructions on setting the clock for your specific audio system, see Clock on page 5‑7. Satellite Radio XM is a satellite radio service based
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    in the vehicle. Not all phones will support all functions. For more information, visit www.gm.com/bluetooth. For more information, see Bluetooth on page 7‑21. Steering Wheel Controls If equipped, these controls are located on the right side of the steering wheel. w : Press to go to the next radio
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    than two seconds to interact with the OnStar® or Bluetooth systems, if equipped. c x : Press to go track if a CD is playing, reject an incoming call, or end a current call. SRCE : Press to choose between the radio, are located on the left side of the steering wheel. ¨ : Press to go to the next
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    as a cell phone or MP3 player. On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel. On vehicles without a center console, two are located under the climate controls and another
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    In Brief 1-19 Electronic Stability Control (ESC) The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started. . Tire Pressure Monitor This vehicle may have a Tire
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    the tire's sidewall near the size. Follow recommended scheduled maintenance. . . . Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . . . . Avoid fast starts and accelerate smoothly. Brake gradually and
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    you need. Online Owner Center The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more. Sign up today at: www.chevyownercenter.com (U.S.) or www.gm.ca (Canada). Automatic Crash Response In
  • 2011 Chevrolet Impala | Owner's Manual - Page 28
    , Turn‐by‐Turn Navigation, and Hands‐Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see the OnStar Owner's Guide or visit www.onstar.com (U.S.) or www.onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827) or
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    OnStar system, that system may also record data in crash or near crash-like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar Glove Box Kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pushing Q and speaking to an
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    1-24 In Brief 2 NOTES
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    Interior Mirrors Manual Rearview Mirror ...2-15 Automatic Dimming Rearview Mirror ...2-15 Vehicle Security Vehicle Security ...2-11 Anti-Theft Alarm System ...2-11 Immobilizer ...2-12 Immobilizer Operation ...2-12 Windows Windows ...2-16 Power Windows ...2-16 Sun Visors ...2-17 Exterior
  • 2011 Chevrolet Impala | Owner's Manual - Page 32
    15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. If there is a decrease in the RKE operating range: The key can be used for the ignition and the driver's door. not working correctly, see your dealer or a qualified technician for service. . .
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    Keys, Doors (Remote Vehicle Start): For vehicles with this feature, press to start the engine from outside the vehicle using the RKE transmitter. If K is pressed again within five seconds, all remaining doors unlock. The interior lamps come on and stay on for 20 seconds or until the ignition is
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    /OFF for the panic alarm to work. Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See "REPLACE BATTERY IN REMOTE KEY" under Key and Lock Messages on page 5‑34 for additional information. Notice: When replacing the battery, do not touch any
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    start feature if your vehicle is low on fuel. Your vehicle may run out of fuel. If your vehicle has the remote start feature, the is separated. Your vehicle may have a remote starting feature that allows you to start the engine from outside the vehicle. It may also start key is turned to ON/RUN. .
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    a remote start, insert and turn the key to ON/RUN to drive the vehicle. The engine will shut off automatically after 10 minutes, unless The remote start feature provides two separate starts per ignition cycle, each with 10 minutes of engine running time, or one start After the engine has been
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    feature will not operate if any of the follow occur: . 2-7 Door Locks WARNING (Continued) injuries or even death from heat stroke. Always lock the vehicle whenever leaving it. . The vehicle's key is in the ignition. The vehicle's hood is open. The hazard warning flashers are on. The check engine
  • 2011 Chevrolet Impala | Owner's Manual - Page 38
    With the vehicle stopped and the engine running, door unlocking can be door lock switch is located on both front doors next to the door handle. Press key to unlock the doors when the system is armed. See Anti-Theft Alarm System on page 2‑11. Personal Choice Programming The delayed locking feature
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    feature helps prevent you from locking the doors while the key is in the ignition. Always remember to take your key with you when exiting the vehicle. If the lock switch is pressed on the door that is open and the key switch, or by lifting the rear door manual lock. 2. Open the door from the outside
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    10 Keys, Doors the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled . G (Remote Trunk Release): Press the button located next to the exterior lamps control on the left side of the instrument panel to open the trunk
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    Keys, Doors and Windows Emergency Trunk Release Handle Notice: Do not use the release handle to open the trunk from the inside. 2-11 Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal. Anti-Theft Alarm System Your vehicle may have
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    15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Disarming with the RKE Transmitter automatically armed when the key is removed from the ignition. The system is automatically disarmed when the key is turned to ON/RUN, ACC/ACCESSORY, or START from
  • 2011 Chevrolet Impala | Owner's Manual - Page 43
    on page 10‑38. If the engine still does not start with the other key, the vehicle needs service. If the vehicle does start, the first key may be faulty. See your dealer who can service the PASS-Key III+ to have a new key made. It is possible for the PASS-Key III+ decoder to learn the transponder
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    Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key or device that disarms or deactivates the theft-deterrent system in the vehicle. Exterior mirror or glance over your shoulder before changing lanes. The passenger side mirror is
  • 2011 Chevrolet Impala | Owner's Manual - Page 45
    the center position when not adjusting either outside mirror. 2-15 Interior Mirrors Manual Rearview Mirror Adjust the inside rearview mirror for a clear view how to subscribe to it. See the OnStar Owner Guide for more information about the services OnStar provides. = (Rear Window Defogger): Press
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    warm or hot weather. { WARNING Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even designed to improve fuel economy performance. This may result in a pulsing sound when either rear window is down and the front windows are up
  • 2011 Chevrolet Impala | Owner's Manual - Page 47
    Keys, Doors and Windows Express-Down Window The driver window switch has an express-down feature labeled AUTO. This lets you lower the window completely without holding the switch. Press the front of the switch to the second position and release. To stop the window while it is lowering, briefly pull
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    vent, the sunshade should be fully opened. The sunshade can be opened or closed manually by sliding it rearward or forward. From the vent position, press this switch again to activate the express-open feature. Press the close switch to stop movement of the sunroof. The sunshade will automatically
  • 2011 Chevrolet Impala | Owner's Manual - Page 49
    an Airbag Inflates? ...3-32 Passenger Sensing System ...3-34 Servicing the Airbag-Equipped Vehicle ...3-40 Adding Equipment to the Airbag-Equipped Vehicle ...3-40 Airbag System Check ...3-41 Replacing Airbag System Parts After a Crash ...3-42 Front Seats Seat Adjustment ...Center Seat ...Power Seat
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    Head Restraints The vehicle's front seats have adjustable head restraints in the outboard seating positions. { WARNING With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head
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    cannot be adjusted. The rear seat head restraints and headrest are not designed to be removed. 3-3 Front Seats Seat Adjustment { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or
  • 2011 Chevrolet Impala | Owner's Manual - Page 52
    . Lumbar Adjustment Manual Lumbar The vehicle may have a front center seat. There See Center Console Storage on page 4‑2. The seatback doubles as an armrest for the driver or front passenger when . Raise or lower the front or rear of the seat cushion by moving the front or rear of the control
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    (Continued) The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. (Continued) Do not
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    Adjust the driver seat only when the vehicle is not moving. To recline a manual seatback: 1. Lift the lever. 2. Move the seatback to the desired position seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull
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    and Restraints 3-7 Heated Front Seats { WARNING If you cannot feel temperature change or pain to the each time the ignition is turned off. To use this feature after restarting the vehicle, press the desired button again. If available, the buttons are on the climate control panel. To operate
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    Seats Rear Seats (Split Folding) Flip and Fold Feature On vehicles with this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. To flip the seat cushion and fold the seatback: 1. Make sure the front seats are not reclined. The seat cushion will
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    properly stowed over the seatback in all three seating positions. { WARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. 1. Raise the seatback
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    10 Seats and Restraints Safety Belts This section of the manual describes how to use safety belts properly. It also the vehicle. You and your passenger(s) can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that
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    Seats and Restraints Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. 3-11 Put someone on it. Get it up to speed. Then stop the vehicle. The rider does not stop. Take the simplest vehicle. Suppose it is just a seat on wheels.
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    3-12 Seats and Restraints The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your
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    collisions, but especially in side and other collisions. 3-13 Q: If I am a good driver, and I never drive far from home, why should I wear safety belts? A: You may be an excellent driver, but if you are in a crash - even one that is not your fault - you and your passenger(s) can be hurt. Being
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    are wearing safety belts. Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less
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    can be seriously hurt if the shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder { WARNING You can be seriously hurt if the lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could
  • 2011 Chevrolet Impala | Owner's Manual - Page 64
    and Restraints Q: What is wrong with this? { WARNING You can be seriously injured if the belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries
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    an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head
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    3-18 Seats and Restraints Q: What is wrong with this? { WARNING You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You
  • 2011 Chevrolet Impala | Owner's Manual - Page 67
    You can be seriously injured by a twisted belt. In a crash, you would not have the full width of the belt to go back all the way and start again. Engaging the child restraint locking feature in the right front seating position may affect the passenger sensing system. See Passenger Sensing System on
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    for the driver and right front passenger positions. Adjust the height could reduce the effectiveness of the safety belt in a crash. See How to Wear Safety Belts Properly on page "Shoulder Belt Height Adjuster" in this section for instructions on use and important safety information. To unlatch the
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    has safety belt pretensioners for front outboard occupants. Although the Crash on page 3‑25. 3-21 Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides for each outboard passenger position in the rear seat. If not, they are available through your dealer. The guides
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    that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder take belt restraining forces. 2. Place the guide over the belt, and insert the two edges of the belt into the slots of the guide. 3. Be sure that the belt
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    not be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is comfort guide, squeeze the belt edges together so that the safety belt can be removed from the guide. Slide the guide into front seating position, you have a lap safety belt, which has no retractor.
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    it, attach it to the regular safety belt. For more information, see the instruction sheet that comes with the extender. To make the belt longer, tilt the latch part of a lap-shoulder belt. To make the belt shorter, pull its free end as shown until the belt is snug. If the belt is not long enough,
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    on page 3‑25. Safety Belt Care Keep belts clean and dry. { WARNING Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Replacing Safety Belt System Parts After
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    been in a crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light on page 5‑15. Airbag System The vehicle has the following airbags: . . A frontal airbag for the driver. A frontal airbag for the right front passenger. A seat
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    would be if you were sitting on the edge of the seat or leaning forward. Safety belts help keep you in position before and during a crash. Always wear a safety belt, even with airbags. The driver should sit as far back as possible while still maintaining control of the vehicle. Occupants should
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    system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5‑15 for more information. The driver frontal airbag is in the middle of the steering wheel. The right front passenger frontal airbag is in the instrument panel on the passenger side
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    and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Driver Side Shown, Passenger the driver, right front passenger, and second row outboard passengers are in the ceiling above the side windows. Do not use seat accessories that block the
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    frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest crash is likely to be in time for the airbags to inflate and help restrain the occupants. Whether the frontal airbags will or should deploy is not based
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    vehicle is struck. In any particular crash, no one can say whether an electrical signal triggering a release of gas from the inflator. Gas from the inflator fills the wheel and instrument panel. For vehicles with seat‐mounted side impact airbags, there are airbags modules in the side of the front
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    safety belts. How Does an Airbag Restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle. Airbags supplement
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    or a door. If you experience breathing problems following an airbag deployment, you should seek medical attention. The vehicle has a feature that may automatically unlock the doors, turn on the interior lamps and hazard warning flashers, and shut off the fuel system after the airbags inflate. You
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    service manual for your vehicle covers the need to replace other parts. The vehicle has a crash sensing and diagnostic module which records information after a crash your dealer for service. Passenger Sensing System The vehicle has a passenger sensing system for the right front passenger position.
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    occupant and determine if the right front passenger frontal airbag should be enabled rear seat in the correct child restraint for their weight and size. We recommend that children be secured in and children, who are large enough, using safety belts. Canada The words ON and OFF, or the symbol for on
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    seat is unoccupied. The system determines that an infant is present in a child restraint. A right front passenger takes his/her weight off of the seat for a period of time. Or, if there is a critical problem with the airbag system or the passenger sensing system. { WARNING A child in a rear-facing
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    passenger sensing system may or may not turn off the right front passenger frontal airbag, depending upon the person's seating posture and airbag system. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑15 for more information,
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    an Adult-Size Occupant system to detect that person and enable the right front passenger frontal airbag: 1. Turn the vehicle off. 2. Remove any additional comfortably extended. If a person of adult-size is sitting in the right front passenger seat, but the off indicator is lit, it could be because
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    heaters, and seat massagers can affect how well the passenger sensing system operates. We recommend that you not use seat covers or other aftermarket equipment except when approved by GM for your specific vehicle. See Adding Equipment to the Airbag-Equipped Vehicle on page 3‑40 for more information
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    you add things that change the vehicle's frame, bumper system, height, front end or side sheet metal, they may keep the airbag system from working properly. Changing or moving any parts of the front seats, safety belts, the airbag sensing and diagnostic module, steering wheel, instrument panel, roof
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    upholstery or trim designed for a different vehicle. Any object, such as an aftermarket seat heater or a comfort enhancing pad or device, installed under or on top this manual. See Customer Satisfaction Procedure on page 13‑1. 3-41 In addition, your dealer and the service manual have information
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    comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light on page 5‑15 for more information. Replacing Airbag System Parts After a Crash Child Restraints Older Children { WARNING A crash can damage the airbag systems
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    instructions that come with the booster seat state the weight and height limitations for that booster. Use a booster seat with a lap-shoulder belt until the child passes the fit test position. In a crash, children who are not safety belt comfort guide. See "Rear Safety Belt Comfort Guides" under Lap-
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    { WARNING Never do this. Never allow two children to wear the same safety belt. The safety belt can not properly spread the impact forces. In a crash, the two children can be crushed together and seriously injured. A safety belt must be used by only one person at a time. WARNING (Continued) forward
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    all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in child while riding in a vehicle. Due to crash forces, an infant or a child will become so heavy it is not possible to hold it during
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    seriously injured or killed. Never put a rear-facing child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is vehicle owner, are available in four basic types. Selection of a particular restraint should take into consideration not only the child's weight,
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    WARNING To reduce the risk of neck and head injury during a crash, infants need complete support. This is because an infant's neck is not fully developed and its head weighs so much compared with the rest of its body. In a crash, an infant in a rear-facing child restraint settles into the restraint
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    or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system, following the instructions that came with that child restraint and the instructions in this manual. To help reduce
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    , and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement CPST availability in Canada, check with Transport Canada or crash if the child is not properly secured in the child restraint. Secure the child properly following the instructions
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    better to secure a child restraint in a rear seat. Do not use child restraints in the center front seat position. When securing a child restraint in a rear seating position, study the instructions that came with your child restraint to make sure it is compatible with this vehicle. Child restraints
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    (LATCH System) The LATCH system holds a child restraint during driving or in a crash. This system is designed to make installation of a child restraint secure the restraint, following the instructions that came with that restraint, and also the instructions in this manual. When installing a child
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    . Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether the tether be attached. Be sure to read and follow the instructions for your child restraint. Lower Anchors Lower anchors (A) are metal driving or in a crash.
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    Seats and Restraints Lower Anchor and Top Tether Anchor Locations 3-53 To assist you in locating the lower anchors, each seating position with lower anchors has two labels, near the crease between the seatback and the seat cushion. To assist you in locating the top tether anchors, the top tether
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    correctly. In a crash, the child could be seriously injured or killed. Install a LATCH-type child restraint properly using the anchors, or use the vehicle safety belts to secure the restraint, following the instructions that came with the child restraint and the instructions in this manual. Do not
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    anchors, secure the child restraint with the top tether and the safety belts. Refer to your child restraint manufacturer instructions and the instructions in this manual. 1.1. Find the lower anchors for the desired seating position. 1.2. Put the child restraint on the seat. 1.3. Attach and tighten
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    and Restraints 2.3. Route, attach, and tighten the top tether according to your child restraint instructions and the following instructions: Replacing LATCH System Parts After a Crash { WARNING A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure
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    tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached
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    3-58 Seats and Restraints 3. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. 4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set,
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    has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors has a passenger sensing system which is designed to turn off the right front passenger frontal airbag under certain conditions. See Passenger Sensing System on page
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    off. If you secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. It is be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. In Canada, the law requires that forward-
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    . When the passenger sensing system has turned off the right front passenger frontal airbag, the off indicator on the passenger airbag of the vehicle's safety belt through or around the restraint. The child restraint instructions will show you how. 3-61 4. Push the latch plate into the buckle
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    3-62 Seats and Restraints 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the safety belt path and attempt to move it side‐to‐side and back‐and‐forth. When the child restraint is properly installed, there should be no
  • 2011 Chevrolet Impala | Owner's Manual - Page 111
    . Armrest Storage For vehicles with a rear seat armrest, pull the tab on the armrest forward to access it. Cupholders Cupholders may be built into the front center console, front portion of the front center seat, and rear armrest of the vehicle. Additional Storage Features Convenience Net ...4-2
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    . Additional Storage Features Convenience Net For vehicles with a convenience net, it is located in the rear. Use it to store small loads as far forward as possible. The net should not be used to store heavy loads. Center Console Storage For vehicles with a front center console storage area
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    ...Door Ajar Messages ...Engine Cooling System Messages ...Engine Oil Messages ...Engine Power Messages ...Fuel System Messages ...Key and Lock Messages ...Lamp Messages ...Ride Control System Messages ...Airbag System Messages ...Anti-Theft Alarm System Messages ...Service Vehicle Messages ...Tire
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    38 Controls Steering Wheel Adjustment To adjust the steering wheel: 1. Hold the wheel and pull the lever toward you. 2. Move the steering wheel up or down. 3. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel while driving. Vehicle Personalization Vehicle
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    , or end a current wheel. b g (Mute/Push to Talk): Press to silence the vehicle speakers only. Press again to turn the sound on. For vehicles with OnStar® or Bluetooth® systems, press and hold b g for longer than two seconds to interact with those systems. See the OnStar Owner's Guide and Bluetooth
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    washer fluid on the windshield. The wipers run for several sweeps and then either stop or return to the preset speed. The ignition key must be in ACC/ACCESSORY or ON/RUN for this to work. See Washer Fluid on page 10‑25. 8 (Mist): Single wipe, turn to 8, then release. Several wipes
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    vehicle is moving. Only set it when the vehicle is in P (Park). Press T until PRESS V TO CHANGE COMPASS ZONE displays. 2. Find the vehicle's current location and variance zone number on the map. Zones 1 through 15 are available. 3. Press V to scroll through and select the appropriate variance zone.
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    a heading, for example, N for North, or the heading does not change after making turns, there may be a strong magnetic field interfering with the be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle
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    Instruments and Controls 5-7 Clock Without Date Display AM/FM Base Radio with a Single CD Player This radio has a wait five seconds until the flashing stops and the current time displayed is automatically set. To change the time default setting from 12 hour to 24 hour, press the H button until 12H
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    default setting from 12 hour to 24 hour or to change the date default setting from month/day/year to day center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel. On vehicles without a center console,
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    plugs may not be compatible with the accessory power outlet and could overload vehicle and adapter fuses. If a problem is experienced, see your dealer. When adding electrical equipment, be sure to follow the proper installation instructions included with the equipment. See Add-On Electrical
  • 2011 Chevrolet Impala | Owner's Manual - Page 122
    and warning lights work together to indicate a problem with the vehicle. When one of the warning lights comes on and stays on while driving, or when one of the gauges shows there may be a problem, check the section that explains what to do. Follow this manual's advice. Waiting to do repairs can be
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    Instruments and Controls 5-11 Instrument Cluster English Uplevel Shown, Base and Metric Similar
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    show the old mileage reading of the hour (mph). Fuel Gauge Odometer The (used in Canada). This vehicle has engine is operated with the tachometer in the shaded warning area, the vehicle could be damaged, and the damages would not be covered by the vehicle warranty. Do not operate the engine
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    and Controls Here are four things that some owners ask about. None of these show a problem with the fuel gauge: . 5-13 Engine Coolant Temperature Gauge At the gas station, the gas pump shuts off before the gauge reads full. It takes a little more or less fuel to fill up than the gauge indicated
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    the engine is started, a chime sounds for several seconds to remind the front Canada), it means that the engine coolant has overheated. If the vehicle has been operating under normal driving conditions, pull off the road, stop the vehicle, and turn off the engine as soon as possible. See Engine
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    driving, it means the airbag system might not be working properly. The airbags in the vehicle might not inflate in a crash, or they could even inflate without a crash. To help avoid injury, have the vehicle serviced right away. If there is a problem comes on. The front passenger safety belt reminder
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    status of the right front passenger frontal airbag. If means that the right front passenger frontal airbag is turned off the right front passenger frontal airbag. If, problem with the lights or the passenger sensing system. See your dealer for service serviced right away. See Airbag
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    when the ignition key is turned to START, but the engine is not running, as a check to show it is working. If it does not, have the vehicle serviced by your dealer. The light should go out once the engine starts. If it stays on, or comes on while driving, there could be a problem with the
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    , the emission controls might not work as well, the vehicle fuel economy might not be as good, and the engine might not run as smoothly. This could lead to costly repairs that might not be covered by the vehicle warranty. Reduce vehicle speed. Avoid hard accelerations. Avoid steep uphill grades
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    engine is warmed up. If one or more of these conditions occurs, change the fuel brand used. It will require at least one full tank of the proper fuel to turn the light off. See Recommended Fuel the proper test equipment and diagnostic tools to fix any mechanical or electrical problems that might
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    means the vehicle has a brake problem. If the light comes on while driving, pull off the road and floor. It may take longer to stop. If the light is still on, have the vehicle towed for service. See Towing the Vehicle on page 10‑79. English Metric This light should come on briefly when the engine
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    if the brake system warning light is on. Driving with the brake system warning light on can lead to a crash. If the light is still on after the . Then start the engine again to reset the system. If the ABS light stays on, or comes on again while driving, the vehicle needs service. If the regular
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    that there could be a problem with the traction control system and the vehicle may need service. When this warning light is on and the SERVICE TRACTION CONTROL message appears on the DIC, the system does not limit wheel spin. If the traction control system is manually turned off, this light comes
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    on could cause the vehicle to overheat. See Engine Overheating on page 10‑21. The vehicle's engine could be damaged, and it might not be covered by the vehicle warranty. Never drive with the engine coolant temperature warning light on. The engine coolant temperature warning light comes on when the
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    . The repairs would not be covered by the vehicle warranty. Always follow the maintenance schedule for changing engine oil. This light comes on briefly while starting the engine. If it does not, have the vehicle serviced by your dealer. If the system is working normally, the indicator light then
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    Instruments and Controls 5-25 Security Light Front Fog Lamp Light Cruise Control Light For information regarding this light and the vehicle's security system, see Anti-Theft Alarm System on page 2‑11. The
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    corner of the DIC display. If there is a problem with the system that controls the temperature display, the numbers will be replaced with dashes. If this occurs, have the vehicle serviced by your dealer. The DIC also allows some features to be customized. See Vehicle Personalization on page 5‑39
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    Press this button to display the odometer, trip odometers, fuel range, average economy, instantaneous economy, Active Fuel Management™ indicator on vehicles with this feature, and average speed. Trip/Fuel Menu Items 3 (Trip/Fuel): Odometer Press this button to scroll through the following menu
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    and Controls number may change even though the same amount of fuel is in the fuel tank. This is because different driving conditions produce different fuel economies. Generally, freeway driving produces better fuel economy than city driving. If your vehicle is low on fuel, the FUEL LEVEL LOW message
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    life remains. The engine oil life system will alert you to change the oil on a schedule consistent with your driving conditions. Press the or kilopascals (kPa). Press the vehicle information button until the DIC displays FRONT TIRES PSI (kPa) LEFT ## RIGHT ##. Press the vehicle information button
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    tire pressure display shows dashes instead of a value, there may be a problem with your vehicle. If this consistently occurs, see your dealer for service. Change Compass Zone Your vehicle may have this feature. To change the compass zone through the DIC, see Compass on page 5‑5. Calibrate Compass
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    SERVICE BATTERY CHARGING SYSTEM This message displays when there is a problem with the generator and battery charging systems. Driving with this problem could drain the battery. Turn off all unnecessary accessories when the front passenger door has the remote start feature, this message displays
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    appear, have the system repaired by your dealer as soon as possible to avoid compressor damage. ENGINE OVERHEATED STOP ENGINE Notice: If you drive the vehicle while the engine is overheating, severe engine damage may occur. If an overheat warning appears on the instrument panel cluster and/or DIC
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    this message stays on, the vehicle should be taken to your dealer for service as soon as possible. Engine Oil Messages CHANGE ENGINE OIL SOON This message displays when service is required for the vehicle. See your dealer. See Engine Oil on page 10‑7 and Scheduled Maintenance on page 11‑2 for more
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    fuel. Refill the fuel tank as soon as possible. See Fuel Gauge on page 5‑12 and Filling the Tank on page 9‑39 for more information. Key and Lock Messages REPLACE BATTERY IN REMOTE KEY drive your vehicle for more than about 1.2 km (0.75 mile) with a turn signal on. See Turn and Lane-Change Signals
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    then back on. If this message still stays on or turns back on again while you are driving, your vehicle needs service. Have the system inspected by your dealer as soon as possible. SERVICE TRACTION CONTROL If your vehicle has the Traction Control System (TCS), this message displays when the system
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    Control System (TCS) on page 9‑29 for more information. Anti-Theft Alarm System Messages SERVICE THEFT SYSTEM This message displays when there is a problem with the theft-deterrent system programmed in the key. A fault has been detected in the system which means that the system is disabled and
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    message displays if the starting of the engine is disabled due to the electronic throttle control system. Have your vehicle serviced by your dealer immediately. This message only appears while the ignition is in ON/RUN, and will not disappear until the problem is resolved. This message cannot be
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    displays LEFT FRT (left front), RIGHT FRT (right front), LEFT RR (left driving accordingly. Transmission Messages SERVICE TRANSMISSION This message displays when there is a problem with the transmission. See your dealer for service information. TRANSMISSION HOT IDLE ENGINE This message displays when
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    drivers. All of the customization options may not be available on your vehicle. Only the options available will be displayed on the DIC. The default settings for the customization features were set when your vehicle left the factory, but may have been changed from their default state since then. The
  • 2011 Chevrolet Impala | Owner's Manual - Page 152
    AUTO DOOR UNLOCK appears on the DIC display. Press the set/reset button once to access the settings for this feature. key is taken out of the ignition. ALL IN PARK (default): All of the doors will unlock when the vehicle is shifted into P (Park). NO CHANGE: No change will be made to this feature
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    & LIGHTS ON (default): The exterior lamps will flash when you press the lock button on the RKE transmitter, and the horn will sound when the lock button is pressed again within five seconds of the previous command. NO CHANGE: No change will be made to this feature. The current setting will remain
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    default): The exterior lamps will flash when you press the unlock button on the RKE transmitter. NO CHANGE: No change will be made to this feature. The feature allows you to select the amount of time you want the exterior lamps to remain on when it is dark enough outside. This happens after the key
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    The chime volume will be set to a loud level. NO CHANGE: No change will be made to this feature. The current setting will remain. There is no default for chime has this feature, it allows you to turn the remote start off or on. The remote start feature allows you to start the engine from outside of
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    FEATURE SETTINGS menu. FACTORY SETTINGS This feature allows you to set all of the customization features back to their factory default settings. Press the customization button until FACTORY RUN. The trip/fuel or vehicle information DIC buttons are pressed. The end of the feature settings menu is
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    Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. instructions completely before attempting to program the transmitter. Because of the steps involved, it may be helpful to have another person available the vehicle is sold or the lease ends. See "Erasing Universal Home Remote
  • 2011 Chevrolet Impala | Owner's Manual - Page 158
    the "Learn" or "Smart" button. It can usually be found where the hanging antenna wire is attached to the motor-head unit and may be a colored button. Press this button. After pressing this button, complete the following steps in less than 30 seconds. To program up to three devices: 1. From inside
  • 2011 Chevrolet Impala | Owner's Manual - Page 159
    function button in Step 3 than what was used for the garage door opener. If these instructions do not work, the garage door opener is probably a Fixed Code unit. Follow the Programming instructions that follow for a Fixed Code garage door opener. 5-47 Programming Universal Home Remote - Fixed Code
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    unit to program the Universal Home Remote. The motor head dip switch settings can also be used when the original hand held transmitter is not available. Example of Eight Dip Switches with Two Positions To program up to three devices: 1. To verify that the garage door opener is a Fixed Code unit
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    Instruments and Controls The switch positions on the hand-held transmitter could be labeled, as follows: . . 5-49 If a switch is set between the up and down position, write "Middle." The switch settings written down in Step 2 will now become the button strokes to be entered into the Universal Home
  • 2011 Chevrolet Impala | Owner's Manual - Page 162
    5-50 Instruments and Controls 5. After entering all of the switch positions, again, firmly press and release all three buttons at the same time. The indicator lights will turn on. 6. Press and hold the button that will be used to control the garage door until the garage door moves. The indicator
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    . Erasing Universal Home Remote Buttons The programmed buttons should be erased when the vehicle is sold or the lease ends. To erase either Rolling Code or Fixed Code on the Universal Home Remote device: 1. Press and hold Any of the three buttons can be reprogrammed by repeating the instructions.
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    5-52 Instruments and Controls 2 NOTES
  • 2011 Chevrolet Impala | Owner's Manual - Page 165
    ...6-4 Turn and Lane-Change Signals ...6-4 Fog Lamps ...6-5 Interior Lighting Instrument Panel Illumination Control ...Courtesy Lamps ...Dome Lamps ...Reading Lamps ...6-5 6-5 6-6 6-6 6-6 6-7 6-7 6-7 6-7 6-8 Exterior Lighting Exterior Lamp Controls Lighting Features Entry Lighting ...Delayed
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    6-2 Lighting AUTO (Automatic): the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the Lamps Turns on the headlamps together with the following lamps listed below. When the headlamps are turned on while the
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    is in ON/RUN. To change the headlamps from high beam to front of your vehicle during the day. Fully functional daytime running lamps are required on all vehicles first sold in Canada DRL. Flash-to-Pass This feature is used to signal to exterior lamps control is in AUTO. The engine is running.
  • 2011 Chevrolet Impala | Owner's Manual - Page 168
    problem. The hazard warning flasher button is located on top of the steering column. Turn and Lane-Change Signals Raise or lower the lever until the arrow starts to flash to signal a lane change. Hold it there until the lane change . | : Press to make the front and rear turn signal lamps flash on
  • 2011 Chevrolet Impala | Owner's Manual - Page 169
    . When the headlamps are changed to high beam, the Interior Lighting Instrument Panel Illumination Control D (Instrument Panel Brightness): The knob with this symbol on it is located next to the exterior lamps control to the left of the steering wheel . You can also manually turn these lamps on
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    on and off. Entry lighting includes a feature called theater dimming. With theater dimming, the lamps do not turn off at the end of the delay time. Instead, they slowly dim and then go out. The delay time is canceled if the ignition key is turned to
  • 2011 Chevrolet Impala | Owner's Manual - Page 171
    after all the doors have been closed, the delayed entry lighting feature continues to work until one of the following occurs: ... Delayed Exit Lighting This feature illuminates the interior for a period of time after the key is removed from the ignition. The ignition must be off for delayed
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    is normal. If there is a problem, an alert will be displayed. The engine cooling fans, trailer loads, and loads plugged into accessory power outlets. Battery Power Protection This feature helps prevent the battery from being drained, if the interior The exterior lamps control is turned off, then
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    off the road for extended periods could cause a crash resulting in injury or death to you or others. Do not give extended attention to entertainment tasks while driving. This system provides access to many audio and non-audio listings. Radio AM-FM Radio ...7-6 Satellite Radio ...7-9 Radio Reception
  • 2011 Chevrolet Impala | Owner's Manual - Page 174
    (RAP). With RAP, the audio system can be played even after the ignition is turned off. See Retained Accessory Power (RAP) on page 9‑21 for more information. Operation Theft-Deterrent Feature TheftLock® is designed to discourage theft of the vehicle's radio by learning a portion of the Vehicle
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    time. While the ignition is off, press this button to display the time. Speed Compensated Volume (SCV): Radios with the Speed Compensated Volume (SCV) feature automatically adjust the radio volume to compensate for road and wind noise as the vehicle speeds up or slows down, so that the volume level
  • 2011 Chevrolet Impala | Owner's Manual - Page 176
    Press MENU to display the radio setup menu. 3. Press the softkey under the AUTO VOLUM tab on the radio display. 4. Press the softkey under the desired Speed different types of music. Selecting MANUAL or changing bass or treble, returns the EQ to the manual bass and treble settings. Unique
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    . EQ (Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL or changing bass or treble returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source. If the radio has a Bose
  • 2011 Chevrolet Impala | Owner's Manual - Page 178
    not available, "NO INFO" displays. Auto Text (RDS Features): If additional information is available for the current song being played, Auto Text to your dealer for service. Loc or Locked: Displays when the TheftLock® system has activated. Take the vehicle to your dealer for service. If any error
  • 2011 Chevrolet Impala | Owner's Manual - Page 179
    Infotainment System To change the Auto Text setting: 1. Press MENU to display the radio setup menu. 2. Press the softkey under AUTO TXT tab FM1, FM2, AM, or XM™ (if equipped) on the Radio with CD (Base). Press to choose between FM, AM, XM (if equipped) on the Radio with CD (MP3). f
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    Driving on page 9‑2. Tune to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature go through up to 6 pages of favorites, each having 6 favorite stations available per page. Each page of favorites can contain any combination of AM, FM
  • 2011 Chevrolet Impala | Owner's Manual - Page 181
    displays. Auto Text (Satellite Radio Service): If additional information is available for the current song being played, Auto Text will automatically page/scroll the information every three seconds above the FAV presets on the radio display. By default, Auto Text is enabled. To change the Auto Text
  • 2011 Chevrolet Impala | Owner's Manual - Page 182
    BAND: Press to switch between AM, FM, or XM, if equipped. Turn to manually select an XM channel. s REV: Press to go to the previous XM category ¨ SEEK again to stop scanning. Radios with CD and DVD can also navigate the category list by pressing the \ FWD or the s REV button. . © SEEK or ¨ SEEK
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    are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9‑2. Tune to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. Up to 36 stations can be programmed as favorites using the 6 softkeys
  • 2011 Chevrolet Impala | Owner's Manual - Page 184
    1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The encryption code in the receiver is being updated Off Air: This channel is not currently in service. Tune in to another channel. Channel Unauth No artist information is available at this time on this channel. The system is
  • 2011 Chevrolet Impala | Owner's Manual - Page 185
    in Canada. CAT Not Found: There are no channels available for the label is needed to activate the service. Unknown: If this message is accessories, and external electronic devices are plugged into the accessory power outlet. If there is interference or static, unplug the item from the accessory
  • 2011 Chevrolet Impala | Owner's Manual - Page 186
    the rear window defogger. Repairs would not be covered by the vehicle warranty. Do not clear the inside rear window with sharp objects. FM Satellite Radio Service XM Satellite Radio Service gives digital radio reception from coast to coast in the 48 contiguous United States, and in Canada. Just
  • 2011 Chevrolet Impala | Owner's Manual - Page 187
    Do not apply aftermarket glass tinting with metallic film. The metallic film in some tinting materials will interfere with or distort the incoming radio reception. Any damage caused to your backglass antenna due to metallic tinting materials will not be covered by the vehicle warranty. 7-15 Audio
  • 2011 Chevrolet Impala | Owner's Manual - Page 188
    the adapter ring are loaded the same way as a full-size disc. Buttons and Knobs The buttons and knobs on the radio control the following features. Care of CDs Store a disc in its original case or a protective case and away from direct sunlight and dust. If the bottom of a disc is
  • 2011 Chevrolet Impala | Owner's Manual - Page 189
    as tabs. The softkeys below the radio display control the following features. RDM (Random): Tracks can be listened to in random, rather CD audio files. Supported File and Folder Structure The radio supports: ... 4 (Information): Press to display available additional information about the
  • 2011 Chevrolet Impala | Owner's Manual - Page 190
    7-18 Infotainment System Track names longer than 32 characters or 4 pages are shortened. The display does not show parts of words on the last page of text and the extension of the filename is not displayed. Playlists Discs that have playlists that were created using WinAmp™, MusicMatch™, or Real
  • 2011 Chevrolet Impala | Owner's Manual - Page 191
    radio display are used to control functions that display as tabs. The softkeys below the radio display control the following features. 4 (Information): Press to display available additional information about the current track. BAND: Press to listen to the radio while an MP3 disc is playing. The
  • 2011 Chevrolet Impala | Owner's Manual - Page 192
    7-20 Infotainment System To change from playback by artist to playback by album: 1. Press the , wet, or upside down. The air is very humid. If so, wait about an hour and try again. A problem occurred while burning the disc. The label is caught in the CD player. . . . . . If the disc is
  • 2011 Chevrolet Impala | Owner's Manual - Page 193
    minimize driver distraction, before driving, and with the vehicle parked: . Become familiar with the features of the cell phone. Organize the phone book and contact lists clearly and delete duplicate or rarely used entries. If possible, program speed dial or other shortcuts. Review the controls and
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    key is in the ON/RUN or ACC/ACCESSORY position. The range of the Bluetooth system can be up to 9.1 m (30 ft). Not all phones support capability, learn to use that feature to access the address book or contact list. See "Voice Pass-Thru" in crash resulting in injury or death. Focus your attention on
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    only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system. b g for . 2. Say "Bluetooth." 3. Say "Pair." The system responds with instructions and a four‐digit Personal Identification Number (PIN). The PIN is used in Step
  • 2011 Chevrolet Impala | Owner's Manual - Page 196
    different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell phones were paired. cell phone manufacturer's user guide. 5. Locate the device named "Your Vehicle" in the list on the cell phone. Follow the instructions on the cell phone
  • 2011 Chevrolet Impala | Owner's Manual - Page 197
    Deleting Phone Numbers The system can store up to 30 phone numbers as name tags in the Hands‐Free Directory that is shared between the Bluetooth and OnStar systems, if equipped. The following commands are used to delete and store phone numbers. Store: This command will store a phone number, or
  • 2011 Chevrolet Impala | Owner's Manual - Page 198
    . To delete all name tags: 1. Press and hold two seconds. b g for 2. Say "Delete all name tags." Listing Stored Numbers The list command will list all stored numbers and name tags. Using the "List" Command 1. Press and hold two seconds. 2. Say "Directory." 3. Say "Hands‐Free Calling." 4. Say
  • 2011 Chevrolet Impala | Owner's Manual - Page 199
    supported on the cell phone and enabled by the wireless service carrier. . Three‐Way Calling Three‐way calling must be supported on the cell phone and enabled by the wireless service tone is heard in the vehicle... . . Ending a Call Press b g to answer the call. Press c x to ignore a call. Press c
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    end of the call cannot hear them. . Voice Pass-Thru Voice pass‐thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature 2. Say "Bluetooth." The system responds "Bluetooth ready," followed by
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    Infotainment System Dual Tone Multi-Frequency (DTMF) Tones The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu‐driven phone system. Account numbers can also be stored for use. Sending a Number or Name Tag During a Call
  • 2011 Chevrolet Impala | Owner's Manual - Page 202
    7-30 Infotainment System 2 NOTES
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    system. The heating, cooling, defrost, defog and ventilation can be controlled with this system. For vehicles with heated seats, see Heated Front Seats on page 3‑7. Air Vents Air Vents ...8-5 Maintenance Passenger Compartment Air Filter ...8-5 Dual Zone with Optional Heated Seat Controls A. Fan
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    replaced. There will be some airflow noticeable from the various outlets when driving, even with the fan in the off position. For more information, see page 11‑2. Air Delivery Mode Control: Turn clockwise or counterclockwise to change the direction of the airflow inside the vehicle. Single Zone A.
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    To change the current mode, select one of the following: the side window vents and the floor vents. A flashing indicator light indicates that the air conditioning compressor is currently not available. On hot days, open the windows to let hot inside air escape; engine. This is normal. 0 (Defrost):
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    Do not drive the vehicle be covered by the vehicle warranty. Do not attach a available in outside air, floor, manually, by pressing the button again or by turning the ignition to the LOCK/OFF position. The rear window defogger can be turned on again for additional window clearing. The length
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    base of the windshield that may block the flow of air into the vehicle. Use of non-GM approved hood deflectors may adversely affect the performance of the system. Keep the path under the front . It is located in the engine compartment, below the air inlet grille on the passenger side. The filter
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    climate control system performance, reinstall the air filter. For the type of filter to use, see Maintenance Replacement Parts on page 11‑8. To change the passenger compartment air filter: 1. Turn off the ignition when the windshield wipers are in the up position. 2. Raise the vehicle hood. 3. Pull
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    Fuel Fuel ...9-35 Recommended Fuel ...9-35 Gasoline Specifications (U.S. and Canada Only) ...9-36 California Fuel Requirements ...9-36 Fuels in Foreign Countries ...9-36 Fuel Additives ...9-37 Fuel E85 (85% Ethanol) ...9-38 Filling the Tank ...9-39 Filling a Portable Fuel Container ...9-41 Engine
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    and driving. In problem is for people never to drink alcohol and then drive. Driving Information Defensive Driving Defensive driving means "always expect the unexpected." The first step in driving Driving { WARNING Drinking and then driving if you drive after drinking. Do not drink and drive or ride
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    the condition of the brakes; the weight of the vehicle; and the amount of brake force applied. Avoid needless heavy braking. Some people drive in spurts - heavy acceleration followed by 29. Adding non‐dealer accessories can affect vehicle performance. See Accessories and Modifications on page 10‑3.
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    braking. For example, you come over a hill and find a truck stopped in your lane, or a car suddenly pulls out from nowhere, or a child darts out from between parked cars and stops right in front of you. These problems can be avoided by braking - if you can stop in time. But sometimes you cannot stop
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    Then steer around the problem, to the left or right depending on the space available. recommended 9 and 3 o'clock positions, it can be turned a full 180 degrees very quickly without removing either hand. But you have to act fast, steer quickly, and just as quickly straighten the wheel once you have
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    cm (3 to 5 in), about one-eighth turn, until the right front tire contacts the pavement edge. Then turn the steering wheel to go straight down the roadway. Loss of Control Let us review what driving experts say about what happens when the three control systems - brakes, steering, and acceleration
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    suddenly. As long as the wheels are rolling, you will have steering control. 9-7 Driving on Wet Roads Rain and wet crashes. They might not work as well in a quick stop and could cause pulling to one side. You could lose control of the vehicle. After driving through a large puddle of water or a car
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    driving tips include: ... Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving control. Keep the vehicle serviced and in good shape. crash. Shift down to let the engine assist the brakes on a steep downhill slope.
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    the engine running and the vehicle in gear when going downhill. . . Pay attention to special road signs (falling rocks area, winding roads, long grades, passing or no-passing zones) and take appropriate action. Try not to break the fragile traction. If you accelerate too fast, the drive wheels
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    (Carbon Monoxide) gas to get inside. CO could overcome you and kill you. You cannot see it or smell it, so you might not know it is in your vehicle. Clear away snow from around the base of your vehicle, especially any that is blocking the exhaust. Run the engine for short periods
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    pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel. 9-11 If the Vehicle is Stuck Slowly and cautiously spin the wheels to free the vehicle
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    the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the
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    Driving and Operating The Tire and Loading Information label lists the number of occupant seating positions (A), and the maximum vehicle capacity weight (B) in kilograms and pounds. The vehicle capacity weight includes the weight of all occupants, cargo, and all nonfactory‐installed options. The
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    cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step³4. 6. If your vehicle will be towing a trailer, the load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the
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    The label shows the gross weight capacity of your vehicle, called the Gross Vehicle Weight Rating (GVWR). The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo. Never exceed the GVWR for your vehicle or the Gross Axle Weight Rating (GAWR) for either the front or rear axle. If
  • 2011 Chevrolet Impala | Owner's Manual - Page 224
    Driving and Operating { WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash
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    active. See Retained Accessory Power (RAP) on page 9‑21 This position locks the ignition. It also locks the transmission. This is the only position in which the ignition key can be inserted or removed. Following break‐in, engine speed and load can be gradually increased. Do not drive at any one
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    the steering wheel from left to right while turning the key to ACC/ACCESSORY. If this doesn't work, then the vehicle needs service. B (ACC/ACCESSORY): This is the position in which you can operate the radio and windshield wipers while the engine is off. To use ACC/ACCESSORY, turn the key clockwise
  • 2011 Chevrolet Impala | Owner's Manual - Page 227
    parts. The vehicle has a Computer-Controlled Cranking System. This feature assists in starting the engine and protects components. If the ignition key is turned to the START position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the
  • 2011 Chevrolet Impala | Owner's Manual - Page 228
    of the diagonal brace, which is located above the engine air cleaner/ filter assembly. 3. Plug it into a normal, grounded 110-volt AC outlet. Engine Heater The engine coolant heater can provide easier starting and better fuel economy during engine warm‐up in cold weather conditions at or below
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    even when you are on fairly level ground, use the steps that follow. If you are pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑42. Retained Accessory Power (RAP) These vehicle accessories can be used for up to 10 minutes after the engine turned off: . . Audio System Power
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    9-22 Driving and Operating Leaving the Vehicle With the Engine Running Torque Lock Torque lock is when the weight of the vehicle puts too much force on the parking pawl in the transmission. This happens when parking on a hill and shifting the transmission into P (
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    Driving and Operating 9-23 Shifting Out of Park Automatic Transmission Shift Lock The vehicle has an electronic shift lock release system. The shift lock release is designed to: . Console Shift If the console dealer or a professional towing service. Prevent ignition key removal unless the shift
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    . The vehicle exhaust system has been modified, damaged or improperly repaired. (Continued) Drive it only with the windows completely down. Have the vehicle repaired immediately. . . . Never park the vehicle with the engine running in an enclosed area such as a garage or a building that has no
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    automatic transmission has a shift lever on the steering column or on the console between the seats. { WARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine exhaust may enter the vehicle. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled
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    not be covered by the vehicle warranty. Shift to R (Reverse) front wheels. It is the best position to use when the engine ground, use the steps that follow. If you are pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑42. { WARNING Shifting into a drive gear while the engine
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    warranty. Be sure the engine is not running at high speed when shifting the vehicle. D (Drive) : This position is for normal driving. It provides the best fuel economy the vehicle serviced right away. You can drive in 2 (Second) when you are driving less than 35 mph (55 km/h) and D (Drive) for higher
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    , the computer keeps receiving updates on wheel speed and controls braking pressure accordingly. Remember: ABS does not change the time needed to get a foot up to the brake pedal or always decrease stopping distance. If you get too close to the vehicle in front of you, there will not be enough
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    speed is greater than 8 km/h (5 mph). Notice: Driving with the parking brake on can overheat the brake system and front wheels are spinning or beginning to lose traction. When this happens, the system reduces engine power and may also upshift the transmission and apply the front brakes to limit wheel
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    a problem. A SERVICE TRACTION CONTROL message also appears on the DIC. When this warning light is on, the system will not limit wheel spin. Adjust your driving accordingly. ‐dealer accessories can affect the vehicle's performance. See Accessories and Modifications on page 10‑3 for more information.
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    most driving conditions. When you first start your vehicle and begin to drive away, the system performs several diagnostic checks to ensure there are no problems. You . When the light is on solid and the SERVICE STABILITRAK message is displayed, the system will not assist the driver in maintaining directional
  • 2011 Chevrolet Impala | Owner's Manual - Page 240
    necessary to turn off the system when driving in extreme off-road conditions where high wheel spin is required. See If the Vehicle is Stuck on page 9‑11. ESC may also turn off automatically if it determines that a problem exists with the system. The SERVICE STABILITRAK message and the ESC/TCS light
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    Driving and Operating If your vehicle has the Traction Control System (TCS) and the cruise control is on, TCS will begin to limit wheel the desired speed. 3. Press and release the SET- button located on the steering wheel. 4. Take your foot off the accelerator. Resuming a Set Speed If cruise control
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    - button briefly. Each time this is done, the vehicle goes about 1.6 km/h (1 mph) slower. Ending Cruise Control There are three ways to end cruise control: . Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. To increase vehicle speed in small
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    , might be heard when driving. If this occurs, use a gasoline rated at 87 octane or higher as soon as possible. If heavy knocking is heard when using gasoline rated at 87 octane or higher, the engine needs service. Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded
  • 2011 Chevrolet Impala | Owner's Manual - Page 244
    Foreign Countries Never use leaded gasoline or any other fuel not recommended in the previous text on fuel. Costly repairs caused by use of improper fuel would not be covered by the vehicle warranty. To check the fuel availability, ask an auto club, or contact a major oil company that does business
  • 2011 Chevrolet Impala | Owner's Manual - Page 245
    developed by the auto companies. A list of marketers providing TOP TIER Detergent Gasoline can be found at www.toptiergas.com. For customers who do not use TOP TIER Detergent Gasoline regularly, one bottle of GM Fuel System Treatment PLUS, added to the fuel tank at every engine oil change, can help
  • 2011 Chevrolet Impala | Owner's Manual - Page 246
    9-38 Driving and Operating Many service stations will not have an 85% ethanol fuel (E85) pump available. The U.S. Department of Energy has an alternative fuels website (www.afdc.energy.gov/afdc/ locator/stations/) that can help you find E85 fuel. Those stations that do have E85 should have a label
  • 2011 Chevrolet Impala | Owner's Manual - Page 247
    not be covered under the vehicle warranty. 9-39 Filling the Tank { WARNING Fuel vapor burns violently and a fuel fire can cause bad injuries. To help avoid injuries to you and others, read and follow all the instructions on the fuel pump island. Turn off the engine when refueling. Do not smoke
  • 2011 Chevrolet Impala | Owner's Manual - Page 248
    hiss noise to stop. Then unscrew the cap all the way. Be careful not to spill fuel. Do not top off or overfill the tank and wait a few seconds after you have finished pumping before removing the nozzle. Clean fuel from painted surfaces as soon as possible. See Exterior Care on page 10‑81.
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    complete. Do not smoke while pumping fuel. Do not use a cellular phone while pumping fuel. Towing General Towing Information Only use ground. (Continued) . . . For information on driving while towing a trailer, see "Driving Characteristics and Towing Tips." For maximum vehicle and trailer weights
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    engine, transmission or other parts could be damaged. The repairs would not be covered by the vehicle's warranty. Then, during the first 800 km (500 miles) that a trailer is towed, do not drive the added weight of the trailer. And always keep in mind that the vehicle you are driving is now longer
  • 2011 Chevrolet Impala | Owner's Manual - Page 251
    you would when driving the vehicle without trailer will not strike soft shoulders, curbs, road signs, trees or other change. Properly hooked up, the trailer lamps also flash, telling other drivers the vehicle is turning, changing Hold the bottom of the steering wheel with one hand. Then, to move
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    you: ... start the engine, shift into a gear, and release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly until the trailer is clear of the chocks. 4. Stop and have someone pick up and store the chocks. Maintenance When Trailer Towing The vehicle needs service more often when
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    by the vehicle warranty. Pull a capacity of the vehicle, read the information in "Weight of the Trailer" that appears later in this section. Trailering is different than just driving the vehicle by itself. Trailering means changes in handling, acceleration, braking, durability and fuel economy
  • 2011 Chevrolet Impala | Owner's Manual - Page 254
    Driving and Operating Weight -tested, engine, transmission, axles, wheel assemblies and tires are forced to work harder against the drag of the added weight. The engine weight to measure because it affects the total gross weight of the vehicle. The Gross Vehicle Weight (GVW) includes the curb weight
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    Driving and Operating If towing a trailer, the tongue load must be added to the GVW because the vehicle will be carrying that weight, too. See Vehicle Load Limits on page 9‑12 for more information about the vehicle's maximum load capacity. After loading the trailer, weigh the trailer and then the
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    Driving and Operating Trailer Brakes Because the vehicle has antilock brakes, do not try to tap into the vehicle's hydraulic brake system. If you do, both brake systems will not work well, or at all. Does your trailer have its own brakes? Be sure to read and follow the instructions ground. warranty
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    Accessories and Modifications ...10-2 10-3 10-3 10-3 Vehicle Checks Doing Your Own Service Work ...10-4 Hood ...10-5 Engine Compartment Overview ...10-6 Engine Oil ...10-7 Engine Replacement ...10-33 Halogen Bulbs ...10-33 Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps ...10-33
  • 2011 Chevrolet Impala | Owner's Manual - Page 258
    genuine GM parts and GM-trained and supported service people. Genuine GM parts have one of these marks: Jump Starting Jump Starting ...10-75 Towing Towing the Vehicle ...10-79 Recreational Vehicle Towing ...10-79 Appearance Care Exterior Care ...10-81 Interior Care ...10-85 Floor Mats ...10-89
  • 2011 Chevrolet Impala | Owner's Manual - Page 259
    of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wear stability control. These accessories or modifications could even cause malfunction or damage not covered by the vehicle warranty. Damage to vehicle
  • 2011 Chevrolet Impala | Owner's Manual - Page 260
    the vehicle warranty and may affect remaining warranty coverage for affected parts. GM Accessories are designed to Accessories. When you go to your GM dealer and ask for GM Accessories, you will know that GM-trained and supported service technicians will perform the work using genuine GM Accessories
  • 2011 Chevrolet Impala | Owner's Manual - Page 261
    and list the mileage and the date of any service work performed. See Maintenance Records on page 11‑9. 10-5 Hood To open the hood, do the following: 1. Pull the interior hood release handle with this symbol on it. It is located to the left of the parking brake pedal. 2. Then go to the front of
  • 2011 Chevrolet Impala | Owner's Manual - Page 262
    10-6 Vehicle Care Engine Compartment Overview 3.5 L V6 Engine Shown, 3.9 L V6 Engine Similar
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    level regularly and maintain the proper oil level. See "Checking Engine Oil" and "When to Add Engine Oil" in this section. Change the engine oil at the appropriate time. See Engine Oil Life System on page 10‑11. Always dispose of engine oil properly. See "What to Do with Used Oil" in this section
  • 2011 Chevrolet Impala | Owner's Manual - Page 264
    all the way back in when through. Checking Engine Oil It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See Engine Compartment Overview on page 10‑6 for the
  • 2011 Chevrolet Impala | Owner's Manual - Page 265
    not covered by the vehicle warranty. If you are unsure whether the oil is approved to the dexos specification, ask your service provider. Use of Substitute Engine Oils if dexos is unavailable: In the event that dexos‐approved engine oil is not available at an oil change or for maintaining proper oil
  • 2011 Chevrolet Impala | Owner's Manual - Page 266
    falls below −29°C (−20°F), an SAE 0W-30 oil should be used. An oil of this viscosity grade will provide easier cold starting for the engine at extremely low temperatures. When selecting an oil of the appropriate viscosity grade, be sure to always select an oil that meets the required specification
  • 2011 Chevrolet Impala | Owner's Manual - Page 267
    Oil This vehicle has a computer system that indicates when to change the engine oil and filter. This is based on engine revolutions and engine temperature, and not on mileage. Based on driving conditions, the mileage at which an oil change is indicated can vary considerably. For the oil life system
  • 2011 Chevrolet Impala | Owner's Manual - Page 268
    conditions, the oil life system might indicate that an oil change is not necessary for up to a year. The engine oil and filter must be changed at least once a year and, at this time, the system must be reset. Your dealer has trained service people who will perform this work and reset the system
  • 2011 Chevrolet Impala | Owner's Manual - Page 269
    to have this done at the dealer service department. If not taken to the dealer, be sure to follow all the instructions here, or a false reading on have been driving: . 10-13 Checking the Fluid Level Prepare your vehicle as follows: 1. Park the vehicle on a level place. Keep the engine running. 2.
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    the level into the cross-hatched area on the dipstick. The transmission fluid dipstick handle is the black loop with this symbol on it. It is located near the rear of the engine compartment. See Engine Compartment Overview on page 10‑6 for more information on location. 3. Check both sides of the
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    be covered by the vehicle warranty. Always use the automatic transmission fluid listed in Recommended Fluids and driving in dusty/dirty conditions, inspect the filter at each engine oil change. To inspect or replace the engine air cleaner/filter do the following: How to Inspect the Engine
  • 2011 Chevrolet Impala | Owner's Manual - Page 272
    . Always have the air cleaner/filter in place when you are driving. Cooling System The cooling system allows the engine to maintain the correct working temperature. 3.5 L V6 Engine Shown, 3.9 L V6 Engine Similar A. Coolant Recovery Tank B. Pressure Cap C. Electric Engine Cooling Fan (Out of View)
  • 2011 Chevrolet Impala | Owner's Manual - Page 273
    fire, and you could be burned. Get any leak fixed before you drive the vehicle. Notice: Using coolant other than DEX-COOL® can cause premature engine, heater core, or radiator corrosion. In addition, the engine coolant could require changing sooner, at 50 000 km (30,000 mi) or 24 months, whichever
  • 2011 Chevrolet Impala | Owner's Manual - Page 274
    listed in this manual for the cooling system. See Recommended Fluids and Lubricants on page 11‑6 for more information. Never dispose of engine coolant by putting it in the trash, pouring it on the ground, or into sewers, streams, or bodies of water. Have the coolant changed by an authorized service
  • 2011 Chevrolet Impala | Owner's Manual - Page 275
    be sure the cooling system is cool before this is done. The coolant recovery tank is located in the rear of the engine compartment on the passenger side of the vehicle. See Engine Compartment Overview on page 10‑6. When the engine is cold, the coolant level should be at or above the COLD FILL
  • 2011 Chevrolet Impala | Owner's Manual - Page 276
    and surge tank pressure cap to cool if you ever have to turn the pressure cap. If coolant is needed, add the proper mixture directly to the radiator, but be sure the cooling system is cool before this is done. How to Add Coolant to the Radiator { WARNING An electric engine cooling
  • 2011 Chevrolet Impala | Owner's Manual - Page 277
    and the pressure cap. After a day or two of driving, when the engine is cold, check the coolant level in the recovery tank. If it is low, refill it to the COLD FILL line. If the coolant in the recovery tank is constantly low, have a dealer service department inspect the vehicle for leaks. Notice: If
  • 2011 Chevrolet Impala | Owner's Manual - Page 278
    with no coolant, the vehicle can be badly damaged. The costly repairs would not be covered by the vehicle warranty. See Overheated Engine Protection Operating Mode on page 10‑24 for information on driving to a safe place in an emergency. If it is decided not to lift the hood when this warning
  • 2011 Chevrolet Impala | Owner's Manual - Page 279
    page 10‑24 for information on driving to a safe place in an emergency. 10-23 If No Steam is Coming from the Engine Compartment If an engine overheat warning is displayed but no steam can be seen or heard, the problem may not be too serious. Sometimes the engine can get a little too hot when
  • 2011 Chevrolet Impala | Owner's Manual - Page 280
    . Keep a safe vehicle distance from the vehicle in front. If the warning does not come back on, continue to drive normally. If the warning continues, pull over, stop, and park the vehicle right away. If there is no sign of steam, idle the engine for three minutes while parked. If the warning is
  • 2011 Chevrolet Impala | Owner's Manual - Page 281
    , be sure to read the manufacturer's instructions before use. If operating the vehicle in , do the following: 1. Turn the key off and let the engine compartment cool down. 2. Wipe the cap be covered by the vehicle's warranty. Always use the correct fluid listed in Recommended Fluids and Lubricants
  • 2011 Chevrolet Impala | Owner's Manual - Page 282
    tank is full. See Engine tank and other parts of the washer system. Also, water does not clean as well as washer fluid. Fill the washer fluid tank tank if it is completely full. Do not use engine crash. When the brake wear warning sound is heard, have the vehicle serviced. Notice: Continuing to drive
  • 2011 Chevrolet Impala | Owner's Manual - Page 283
    the front and rear brakes - for the worse. The braking performance expected can change in many other ways if the wrong replacement brake parts are installed. The brake master cylinder reservoir is filled with DOT 3 brake fluid as indicated on the reservoir cap. See Engine Compartment Overview
  • 2011 Chevrolet Impala | Owner's Manual - Page 284
    brake hydraulic system, the brakes might not work well. This could cause a crash. Always use the proper brake fluid. . Using the wrong fluid can badly system parts. For example, just a few drops of mineral-based oil, such as engine oil, in the brake hydraulic system can damage brake hydraulic system
  • 2011 Chevrolet Impala | Owner's Manual - Page 285
    if it starts. 3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer for service. { DANGER Battery posts, terminals, and related accessories contain lead and lead compounds, chemicals known
  • 2011 Chevrolet Impala | Owner's Manual - Page 286
    engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer for service sure there is room in front of the vehicle in case it key should come out only in LOCK/OFF. . Contact your dealer if
  • 2011 Chevrolet Impala | Owner's Manual - Page 287
    clip down into place. To check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the the P (Park) mechanism's holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the
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    end of the wiper blade element, squeeze the wiper blade element at the notched area, and push the wiper blade element so the claw fits into the notch. Headlamp Aiming Headlamp aim has been preset at the factory and should need no further adjustment. However, if the vehicle is damaged in a crash
  • 2011 Chevrolet Impala | Owner's Manual - Page 289
    page 10‑37. For any bulb‐changing procedure not listed in this section, contact your dealer. Headlamps, Front Turn Signal, Sidemarker, and Parking pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on
  • 2011 Chevrolet Impala | Owner's Manual - Page 290
    electrical connector. 5. Remove the round dust caps to gain access to the bulbs. 9. Install the new bulb by inserting the smallest tab on the bulb base into the matching notch in the retaining ring. Turn the bulb a quarter-turn clockwise until it stops. 10. Reinstall the dust caps. 11. Push the
  • 2011 Chevrolet Impala | Owner's Manual - Page 291
    Vehicle Care 10-35 Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps 12. Push down on the plastic headlamp retainer to reinstall it. 13. Reinstall the screw from the headlamp assembly. A. Rear Sidemarker Lamp B. Back-up Lamp C. Stoplamp/Taillamp/Turn Signal
  • 2011 Chevrolet Impala | Owner's Manual - Page 292
    10-36 Vehicle Care 9. Push the new bulb straight in until it clicks to install it. 10. Reverse steps 1 through 7 to reinstall. To replace one of these bulbs: 1. Open the trunk. See Trunk on page 2‑10. 2. Remove the convenience net (if equipped). Unhook the net from the upper wing nut. License
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    Care 10-37 Replacement Bulbs Exterior Lamp Back-Up Front Parking/ Turn Signal License Plate Accessories Replace a bad fuse with a new one of the identical size and rating. If there is a problem on the road and a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature
  • 2011 Chevrolet Impala | Owner's Manual - Page 294
    are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new
  • 2011 Chevrolet Impala | Owner's Manual - Page 295
    Running Lamps 2 Engine Control Module (ECM), Ignition ECM, Transmission Control Module (TCM) Fuses ETC/ECM FAN 1 FAN 2 FOG LAMPS FUEL/PUMP HDLP MDL HORN Fan 2 Fog Lamps (If Equipped) Fuel Pump Headlamp Module Horn Heated Mirror Injector 1 Injector 2 Interior Lamps ECM/TCM EMISSIONS 1 Emissions 1
  • 2011 Chevrolet Impala | Owner's Manual - Page 296
    Steering Wheel Starter Transmission Wiper Windshield Wiper Relay A/C CMPRSR FAN 1 FAN 2 FAN 3 FUEL/PUMP PWR/TRN REAR DEFOG STRTR Usage Air Conditioning Compressor Cooling Fan 1 Cooling Fan 2 Cooling Fan 3 Fuel Pump Powertrain Rear Defogger Starter LT HI BEAM LT LO BEAM LT PARK LT SPOT LT T/SIG
  • 2011 Chevrolet Impala | Owner's Manual - Page 297
    /MIR The vehicle may not be equipped with all of the fuses, relays, and features shown. PWR/SEAT Usage Airbags Amplifier Auxiliary Outlets Canister Door Locks Heated Seats Power Mirrors Power Seats Retained Accessory Power Sunroof Trunk Trunk Relay XM™ Radio PWR/WNDW Power Window RAP S/ROOF TRUNK
  • 2011 Chevrolet Impala | Owner's Manual - Page 298
    Wheels and Tires Tires Every new GM vehicle has high-quality tires made by a leading tire manufacturer. See the warranty manual for information regarding the tire warranty and where to get service curbs, etc. Improperly repaired tires can cause a crash. Only the dealer or an authorized tire service
  • 2011 Chevrolet Impala | Owner's Manual - Page 299
    typical passenger vehicle tire and a compact spare tire sidewall. and service description. See the "Tire Size" illustration later in this section Quality Grading (UTQG): Tire manufacturers are required to grade tires based on three performance factors: treadwear, traction, and temperature resistance
  • 2011 Chevrolet Impala | Owner's Manual - Page 300
    one side may have the date of manufacture. (D) Maximum Cold Inflation Load Limit: Maximum load that can be carried and the maximum pressure needed to support that load. (E) Tire Inflation: The temporary use tire or compact spare tire should be inflated to 420 kPa (60 psi). For more information on
  • 2011 Chevrolet Impala | Owner's Manual - Page 301
    letters and numbers define a tire's width, height, aspect ratio, construction type, and service description. The letter T as the first character in the tire size means the tire character in the tire size means a passenger vehicle tire engineered to standards set by the U.S. Tire and Rim Association.
  • 2011 Chevrolet Impala | Owner's Manual - Page 302
    heat from driving. See Tire Pressure on page 10‑49. Curb Weight: The weight of a motor vehicle with standard and optional equipment including the maximum capacity of fuel, oil, and coolant, but without passengers and cargo. (E) Rim Diameter : Diameter of the wheel in inches. (F) Service Description
  • 2011 Chevrolet Impala | Owner's Manual - Page 303
    the sidewall. Maximum Load Rating: The load rating for a tire at the maximum permissible inflation pressure for that tire. 10-47 Maximum Loaded Vehicle Weight: The sum of curb weight, accessory weight, vehicle capacity weight, and production options weight. Normal Occupant Weight: The number of
  • 2011 Chevrolet Impala | Owner's Manual - Page 304
    that provides consumers with ratings for a tire's traction, temperature, and treadwear. Ratings are determined by tire manufacturers using government testing procedures. The ratings are molded into the sidewall of the tire. See Uniform Tire Quality Grading on page 10‑61. Vehicle Capacity Weight: The
  • 2011 Chevrolet Impala | Owner's Manual - Page 305
    curb weight, accessory weight, occupant weight, and cargo weight. Vehicle Placard: A label permanently attached to a vehicle showing the vehicle capacity weight or irregular wear. Poor handling. Reduced fuel economy. . . . A vehicle-specific support the vehicle's maximum load carrying capacity.
  • 2011 Chevrolet Impala | Owner's Manual - Page 306
    by keeping out dirt and moisture. For additional information regarding how much weight the vehicle can carry, and an example of the Tire and Loading affects vehicle handling and ride comfort. Never load the vehicle with more weight than it was designed to carry. When to Check Check the tires
  • 2011 Chevrolet Impala | Owner's Manual - Page 307
    proper tire inflation pressure for those tires.) As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system . Driving on a significantly under‐inflated tire causes the tire to overheat and can lead to tire failure. Under‐inflation also reduces fuel efficiency
  • 2011 Chevrolet Impala | Owner's Manual - Page 308
    15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. When the malfunction indicator is illuminated reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly.
  • 2011 Chevrolet Impala | Owner's Manual - Page 309
    damage the TPMS sensors. TPMS sensor damage caused by using an incorrect tire sealant is not covered by the vehicle warranty. Always use only the GM-approved tire sealant available through your dealer or included in the vehicle. 10-53 TPMS Malfunction Light and Message The TPMS will not function
  • 2011 Chevrolet Impala | Owner's Manual - Page 310
    ignition cycle. The sensors are matched to the tire/wheel positions, using a TPMS relearn tool, in the following order: driver side front tire, passenger side front tire, passenger side rear tire, and driver side rear. See your dealer for service or to purchase a relearn tool. . . If the TPMS is
  • 2011 Chevrolet Impala | Owner's Manual - Page 311
    wheel positions. If it takes longer, the matching process stops and must be restarted. The TPMS sensor matching process is: 1. Set the parking brake. 2. Turn the ignition to ON/RUN with the engine matched to this tire and wheel position. 6. Proceed to the passenger side front tire, and repeat the
  • 2011 Chevrolet Impala | Owner's Manual - Page 312
    be repaired well because of the size or location of the damage. See When It Is Time for New Tires on page 10‑57 and Wheel Replacement on page 10‑63. Tire Rotation Tires should be rotated every 12 000 km (7,500 mi). See Scheduled Maintenance on page 11‑2. The purpose
  • 2011 Chevrolet Impala | Owner's Manual - Page 313
    Is Time for New Tires Factors such as maintenance, temperatures, driving speeds, vehicle loading, and road conditions affect the wear rate of the tires. Lightly coat the center of the wheel hub with wheel bearing grease after a wheel change or tire rotation to prevent corrosion or rust build-up. Do
  • 2011 Chevrolet Impala | Owner's Manual - Page 314
    may result in vibrations while driving. When storing a vehicle for at least a month, remove the tires or raise the vehicle to reduce the weight from the tires. TPC Spec) system rating. If you need replacement tires, GM strongly recommends that you get tires with the same TPC Spec rating. This way,
  • 2011 Chevrolet Impala | Owner's Manual - Page 315
    not handle properly, and you could have a crash. Using tires of different sizes, brands, or type of tires on all wheels. It is all right to drive with the compact spare temporarily service. Attempting to mount or dismount a tire could cause injury or death. Only your dealer or authorized tire service
  • 2011 Chevrolet Impala | Owner's Manual - Page 316
    miles of driving. A tire and/or wheel could fail suddenly and cause a crash. Use only radial-ply tires with the wheels on the vehicle. If you must replace the vehicle's tires with those that do not have a TPC Spec number, make sure they are the same size, load range, speed rating, and construction
  • 2011 Chevrolet Impala | Owner's Manual - Page 317
    crash and serious injury. Only use GM specific wheel and tire systems developed for the vehicle, and have them properly installed by a GM certified technician. See Buying New Tires on page 10‑58 and Accessories tires. While the tires available on General Motors passenger cars and light trucks may
  • 2011 Chevrolet Impala | Owner's Manual - Page 318
    which all passenger car tires must meet under the Federal Motor Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire
  • 2011 Chevrolet Impala | Owner's Manual - Page 319
    loss of control, causing a crash. Always use the correct wheel, wheel bolts, and wheel nuts for replacement. Notice: The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp aim, bumper height, vehicle ground clearance, and tire or tire
  • 2011 Chevrolet Impala | Owner's Manual - Page 320
    . Follow that manufacturer's instructions. To help avoid damage to the vehicle, drive slowly, readjust or remove the device if it is contacting the vehicle, and do not spin the vehicle's wheels. If you do find traction devices that will fit, install them on the front tires. { WARNING Replacing
  • 2011 Chevrolet Impala | Owner's Manual - Page 321
    and what to do: If a front tire fails, the flat tire creates changing a flat tire. If a tire goes flat, avoid further tire and wheel damage by driving crash. Never attempt to re-inflate a tire that has been driven on while severely underinflated or flat. Have your dealer or an authorized tire service
  • 2011 Chevrolet Impala | Owner's Manual - Page 322
    or shift a manual transmission to 1 (First) or R (Reverse). 3. Turn off the engine and do not restart while the vehicle is raised. 4. Do not allow passengers to remain in the vehicle. 5. Place wheel blocks on both sides of the tire at the opposite corner of the tire being changed. When the vehicle
  • 2011 Chevrolet Impala | Owner's Manual - Page 323
    the nut holding the jack counterclockwise and remove it. Then remove the jack and wrench. The tools you will need to change a tire include the jack (A), extension and protection guide (B), and wheel wrench (C). To remove the plastic covers and wheel nut caps, loosen the plastic nut caps with the
  • 2011 Chevrolet Impala | Owner's Manual - Page 324
    needed, use the flat end of the wheel wrench and pry along the edge of the cover until it comes off. The edge of the wheel cover could be sharp, to help you find them. The front location is about 17.7 cm (7.0 in) from the rear edge of the front wheel well. The rear location is about 11.4 cm
  • 2011 Chevrolet Impala | Owner's Manual - Page 325
    is provided with the vehicle, it is designed only for changing a flat tire. If it is used for anything or killed. Never get under a vehicle when it is supported only by a jack. { WARNING Raising the vehicle with ground to install the compact spare tire. 6. Remove all wheel nuts and the flat tire.
  • 2011 Chevrolet Impala | Owner's Manual - Page 326
    . 9. Reinstall the wheel nuts with the rounded end of the nuts toward the wheel. Tighten each nut clockwise by hand until the wheel is held against the hub. { WARNING Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle's wheel could fall off, causing a crash.
  • 2011 Chevrolet Impala | Owner's Manual - Page 327
    torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications on page 12‑2 for original equipment wheel nut torque specifications. 10. Lower the vehicle by turning the jack
  • 2011 Chevrolet Impala | Owner's Manual - Page 328
    Install the tools in their original location in the trunk area and secure. 2. Place the tire valve stem facing down and the protector/guide placed through a wheel bolt hole and threaded onto the bolt screw. 3. Remove the protector and attach the retainer securely 4. Store the cover as far forward as
  • 2011 Chevrolet Impala | Owner's Manual - Page 329
    Care A. Cover B. Retainer C. Compact Spare Tire D. Wing Nut E. Jack F. Wheel Wrench G. Extension Protector H. Foam Holder I. Bolt Screw A. Retainer B. Full-Size Flat Tire C. Protective Guide D. Extension Bolt Screw E. Wing Nut F. Jack G. Wheel Wrench H. Foam Holder I. Bolt Screw 10-73 Full-Size
  • 2011 Chevrolet Impala | Owner's Manual - Page 330
    vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel and other parts of { WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you
  • 2011 Chevrolet Impala | Owner's Manual - Page 331
    warranty ground connection you do not want. You would not be able to start your vehicle, and the bad grounding manual transmission in N (Neutral) before setting the parking brake. { WARNING Batteries can hurt you. They can be dangerous because: . They contain acid that can burn you. They contain gas
  • 2011 Chevrolet Impala | Owner's Manual - Page 332
    the underhood fuse block. See Engine Compartment Overview on page 10‑6 for more information on location. Notice: If the radio or other accessories are left on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty. Always turn off the radio and
  • 2011 Chevrolet Impala | Owner's Manual - Page 333
    engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan. WARNING (Continued) add water to take care of that first. If you do not, explosive gas an open flame near a battery can cause battery gas to explode. People have been hurt doing this, and
  • 2011 Chevrolet Impala | Owner's Manual - Page 334
    tries, it probably needs service. Notice: If the covered by the vehicle warranty. Always connect and Now connect the black negative (−) cable end touch anything until the next step. The other end of the negative (−) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine
  • 2011 Chevrolet Impala | Owner's Manual - Page 335
    black negative (−) cable from the vehicle that had the dead battery. 2. Disconnect the black negative wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service
  • 2011 Chevrolet Impala | Owner's Manual - Page 336
    ground. If the vehicle must be towed, a dolly should be used. See "Dolly Towing" that follows for more information. Use the following procedure to dolly tow the vehicle from the front: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Drive the front wheels
  • 2011 Chevrolet Impala | Owner's Manual - Page 337
    that the front wheels are locked into the straight position. 6. Secure the vehicle to the dolly following the manufacturer's instructions. 7. covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that
  • 2011 Chevrolet Impala | Owner's Manual - Page 338
    cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under "Washing the Vehicle." Notice: Machine , the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for
  • 2011 Chevrolet Impala | Owner's Manual - Page 339
    Exterior care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Extreme
  • 2011 Chevrolet Impala | Owner's Manual - Page 340
    wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car be repaired with touch-up materials available from your dealer. Larger areas underbody parts such as fuel lines, frame, floor pan, and exhaust
  • 2011 Chevrolet Impala | Owner's Manual - Page 341
    or an underbody car washing system can , at no charge to the owner, the surfaces of new vehicles colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the interior such as fuel lines, frame, floor pan, and
  • 2011 Chevrolet Impala | Owner's Manual - Page 342
    solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. Do not clean the interior using the following cleaners or techniques
  • 2011 Chevrolet Impala | Owner's Manual - Page 343
    with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or , a commercial fabric cleaner or spot lifter may be necessary. Test a small hidden area for colorfastness before using a commercial upholstery
  • 2011 Chevrolet Impala | Owner's Manual - Page 344
    . Your dealer has a GM approved leather cleaner available that provides superior cleaning performance when used regularly on change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the interior
  • 2011 Chevrolet Impala | Owner's Manual - Page 345
    painted surfaces. Follow the manufacturer's instructions when using air fresheners in the warranty. 10-89 Care of Safety Belts Keep belts clean and dry. WARNING (Continued) cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat
  • 2011 Chevrolet Impala | Owner's Manual - Page 346
    up. Do not turn it over. Do not place anything on top of the driver side floor mat. Use only a single floor mat on the driver side. Do not place one floor mat on top of another. . . . The driver side floor mat is held in place by one hook-type retainer. 1. Pull up on the rear of the
  • 2011 Chevrolet Impala | Owner's Manual - Page 347
    covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle
  • 2011 Chevrolet Impala | Owner's Manual - Page 348
    as soon as possible, within the next 1 000 km/600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your
  • 2011 Chevrolet Impala | Owner's Manual - Page 349
    the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 10‑11. . 11-3 Every Engine Oil Change . Windshield wiper blade inspection for wear, cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Exterior Care on
  • 2011 Chevrolet Impala | Owner's Manual - Page 350
    that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. Underbody flushing service. Hood/Decklid/Liftgate/Liftglass Support Gas Strut Service: Visually inspect gas strut, if equipped, for signs of wear, cracks, or other damage. Check the hold open ability of
  • 2011 Chevrolet Impala | Owner's Manual - Page 351
    ‑17. An Emission Control Service. . First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain, flush, and refill (or every five years, whichever occurs first). See Engine Coolant on page 10‑17. An Emission Control Service. Engine drive belts inspection for fraying
  • 2011 Chevrolet Impala | Owner's Manual - Page 352
    and use only DEX-COOL Coolant. See Engine Coolant on page 10‑17. DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in Canada 89021320). Optikleen® Washer Solvent. GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186). Engine Oil Engine Coolant Hydraulic Brake System Windshield Washer
  • 2011 Chevrolet Impala | Owner's Manual - Page 353
    Transmission Key Lock Cylinders Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges Weatherstrip Conditioning ® 11-7 Fluid/Lubricant DEXRON ‐VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474
  • 2011 Chevrolet Impala | Owner's Manual - Page 354
    11-8 Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part Engine Air Cleaner/Filter Engine Oil Filter 3.5L and 3.9L V6 Flexible Fuel Engines Passenger
  • 2011 Chevrolet Impala | Owner's Manual - Page 355
    11-9 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Maintenance Record Date Odometer Reading Serviced By Services Performed
  • 2011 Chevrolet Impala | Owner's Manual - Page 356
    11-10 Service and Maintenance Maintenance Record (cont.) Date Odometer Reading Serviced By Services Performed
  • 2011 Chevrolet Impala | Owner's Manual - Page 357
    Service and Maintenance Maintenance Record (cont.) Date Odometer Reading Serviced By Services Performed 11-11
  • 2011 Chevrolet Impala | Owner's Manual - Page 358
    11-12 Service and Maintenance Maintenance Record (cont.) Date Odometer Reading Serviced By Services Performed
  • 2011 Chevrolet Impala | Owner's Manual - Page 359
    , specifications, and replacement parts. See "Engine Specifications" under Capacities and Specifications on page 12‑2 for the vehicle's engine code. Vehicle Data Capacities and Specifications ...12-2 Engine Drive Belt Routing ...12-3 Service Parts Identification Label This label, in the trunk
  • 2011 Chevrolet Impala | Owner's Manual - Page 360
    and Lubricants on page 11‑6 for more information. Application Capacities Metric English For the air conditioning system refrigerant charge amount, 3.9L V6 FlexFuel Engines Engine Oil with Filter 3.5L and 3.9L V6 FlexFuel Engines Fuel Tank Wheel Nut Torque All capacities are approximate. When
  • 2011 Chevrolet Impala | Owner's Manual - Page 361
    Technical Data Engine Specifications Engine 3.5L FlexFuel V6 3.9L FlexFuel V6 VIN Code K M Transmission Automatic Automatic Spark Plug Gap 1.01 mm (0.040 in) 1.01 mm (0.040 in) 12-3 Engine Drive Belt Routing 3.5L V6 and 3.9L V6 Engines
  • 2011 Chevrolet Impala | Owner's Manual - Page 362
    12-4 Technical Data 2 NOTES
  • 2011 Chevrolet Impala | Owner's Manual - Page 363
    Reporting Safety Defects to General Motors ...13-15 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to the dealer and to Chevrolet. Normally, any concerns with the sales been reviewed with the sales, service, or parts manager, contact the owner of
  • 2011 Chevrolet Impala | Owner's Manual - Page 364
    available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication
  • 2011 Chevrolet Impala | Owner's Manual - Page 365
    its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and
  • 2011 Chevrolet Impala | Owner's Manual - Page 366
    available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830. Canada General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive
  • 2011 Chevrolet Impala | Owner's Manual - Page 367
    use tools and forms with greater ease. . FAQ Contact Us . Digital owner manual, warranty information, and more. Storage for online service and maintenance records. Chevrolet dealer locator for service nationwide. Exclusive privileges and offers. Recall notices for your specific vehicle. OnStar
  • 2011 Chevrolet Impala | Owner's Manual - Page 368
    Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. GM Mobility Reimbursement Program Calling for Assistance When calling Roadside Assistance, have the following information ready: . Roadside Assistance Program This program is available
  • 2011 Chevrolet Impala | Owner's Manual - Page 369
    Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or
  • 2011 Chevrolet Impala | Owner's Manual - Page 370
    If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call the dealership, let them know this, and ask for instructions. If the dealer requests you to bring
  • 2011 Chevrolet Impala | Owner's Manual - Page 371
    offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid‐specific warranties in both the U.S. and Canada. Several Courtesy Transportation options are available to assist in reducing
  • 2011 Chevrolet Impala | Owner's Manual - Page 372
    service, may not be available at every dealer. Please contact the dealer for specific information about availability overnight warranty repair. Rental reimbursement will be limited and must be supported by fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage
  • 2011 Chevrolet Impala | Owner's Manual - Page 373
    removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested
  • 2011 Chevrolet Impala | Owner's Manual - Page 374
    (OEM) parts or Genuine Manufacturer replacement parts. Read the lease carefully, as you may be charged at the end of the lease for poor quality repairs. Driver name, address, and telephone number. Driver license number. Owner name, address, and telephone number. Vehicle license plate number
  • 2011 Chevrolet Impala | Owner's Manual - Page 375
    Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus handling and shipping fees. Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees. Service Bulletins Service Bulletins give additional technical service information
  • 2011 Chevrolet Impala | Owner's Manual - Page 376
    Models Technical Service Bulletins and Manuals are available for current and Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. All listed prices are quoted in U.S. funds. Make checks payable in U.S. funds. Reporting Safety Defects Reporting
  • 2011 Chevrolet Impala | Owner's Manual - Page 377
    modules may store data to help the dealer technician service the vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner's personal preferences, such as radio pre-sets, seat positions
  • 2011 Chevrolet Impala | Owner's Manual - Page 378
    trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an
  • 2011 Chevrolet Impala | Owner's Manual - Page 379
    .ca (Canada), or by pressing the Q button and speaking to an advisor. Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote
  • 2011 Chevrolet Impala | Owner's Manual - Page 380
    13-18 Customer Information 2 NOTES
  • 2011 Chevrolet Impala | Owner's Manual - Page 381
    Accessory Power ...9-21 Add-On Electrical Equipment ...9-48 Adjustments Lumbar, Front Seats ...3-4 Air Cleaner/Filter, Engine Indicator ...5-16 Readiness Light ...5-15 Servicing Airbag-Equipped Vehicles ...3-40 System Light ...5-21 Appearance Care Exterior ...10-81 Interior ...10-85 Armrest Storage
  • 2011 Chevrolet Impala | Owner's Manual - Page 382
    Fuel Requirements ...9-36 Perchlorate Materials Requirements ...10-3 Warning ...10-3 Canadian Vehicle Owners ...iii Capacities and Specifications ...12-2 Carbon Monoxide Engine Exhaust ...9-24 Trunk ...2-10 Winter Driving ...9-9 Cautions, Danger, and Warnings ...iv CD Player ...7-15 Center Console
  • 2011 Chevrolet Impala | Owner's Manual - Page 383
    Engine Messages ...5-32 Courtesy Lamps ...6-5 Courtesy Transportation Program ...13-9 Cruise Control ...9-32 Light ...5-25 Cupholders ...4-1 Customer Assistance ...13-4 Offices ...13-3 Text Telephone (TTY) Users ...13-4 Customer Information Service ...9-9 Driving for Better Fuel Economy ...1-20
  • 2011 Chevrolet Impala | Owner's Manual - Page 384
    ...9-47 Event Data Recorders ...13-16 Extender, Safety Belt ...3-24 Exterior Lamp Controls ...6-1 F Filter, Engine Air Cleaner ...10-15 Flash-to-Pass ...6-3 Flashers, Hazard Warning ...6-4 Flat Tire ...10-65 Changing ...10-66 Floor Mats ...10-89 Fluid Automatic Transmission ...10-12 Brakes ...10-27
  • 2011 Chevrolet Impala | Owner's Manual - Page 385
    Fuel Container ...9-41 Filling the Tank ...9-39 Fuels in Foreign Countries ...9-36 Gasoline Specifications ...9-36 Gauge ...5-12 Recommended ...9-35 Requirements, California ...9-36 System Messages ...5-34 Fuel Economy Driving ...1-20 Fuses Engine Pass ...6-3 Headlamps, Front Turn Signal, Sidemarker,
  • 2011 Chevrolet Impala | Owner's Manual - Page 386
    ...2-3 Keys ...2-2 L Labeling, Tire Sidewall ...10-43 Lamp Messages ...5-34 Lamps Courtesy ...6-5 Dome ...6-6 Exterior Controls ...6-1 License Plate ...10-36 Malfunction Indicator ...5-17 Reading ...6-6 Lap Belt ...3-23 Lap-Shoulder Belt ...3-19 LATCH System Replacing Parts After a Crash ...3-56
  • 2011 Chevrolet Impala | Owner's Manual - Page 387
    Children (LATCH System) ...3-51 Lumbar Adjustment ...3-4 Front Seats ...3-4 i-7 M Maintenance Records ...11-9 Maintenance Engine Cooling System ...5-32 Engine Oil ...5-33 Engine Power ...5-33 Fuel System ...5-34 Key and Lock ...5-34 Lamp ...5-34 Messages (cont.) Ride Control System ...5-35 Service
  • 2011 Chevrolet Impala | Owner's Manual - Page 388
    Owner Center ...13-5 OnStar® System ...1-21 Operation, Infotainment System ...7-2 Outlets Power ...5-8 Overheated Engine Protection Operating Mode ...10-24 Overheating, Engine Bluetooth ...7-21 Power Door Locks ...2-8 Mirrors ...2-14 Outlets ...5-8 Protection, Battery ...6-8 Retained Accessory
  • 2011 Chevrolet Impala | Owner's Manual - Page 389
    Recommended Fuel Crash ...3-25 Reporting Safety Defects Canadian Government ...13-15 General Motors ...13-15 U.S. Government ...13-14 Restraints Where to Put ...3-49 Retained Accessory Power (RAP) ...9-21 Ride Control Systems ...9-31 Electronic Stability (ESC) ...9-31 Messages ...5-35 Roads Driving
  • 2011 Chevrolet Impala | Owner's Manual - Page 390
    ...3-2 Heated Front ...3-7 Lumbar Adjustment, Front ...3-4 Power Adjustment, Front ...3-4 Rear ...3-8 Reclining Seatbacks ...3-5 Securing Child Restraints ...3-57, 3-59 Security Light ...5-25 Vehicle ...2-11 Service Accessories and Modifications ...10-3 Doing Your Own Work ...10-4 Engine Soon Light
  • 2011 Chevrolet Impala | Owner's Manual - Page 391
    Tires Buying New Tires ...10-58 Chains ...10-64 Changing ...10-66 Compact Spare ...10-74 Designations ...10-45 Wheel Alignment and Tire Balance ...10-63 Wheel Replacement ...10-63 When It Is Time for New Tires ...10-57 Towing Driving Trunk ...2-10 Turn and Lane-Change Signals ...6-4 Turn Signal Bulb
  • 2011 Chevrolet Impala | Owner's Manual - Page 392
    V Vehicle Canadian Owners ...iii Control ...9-3 Identification Number (VIN) ...12-1 Load Limits ...9-12 Messages ...5-30 Personalization ...5-39 Reminder Messages ...5-38 Remote Start ...2-5 Security ...2-11 Towing ...10-79 Vehicle Care Tire Pressure ...10-49 Vehicle Identification Service Parts
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2011 Chevrolet Impala Owner Manual
M
In Brief
... . . . . . . . . . . . . . . . . . . . . .
1-1
Instrument Panel
.. .. . . . . . . . . . .
1-2
Initial Drive Information
... . . . . .
1-3
Vehicle Features
. ... . . . . . . . . .
1-14
Performance and
Maintenance
.. .. . . . . . . . . . . . .
1-18
Keys, Doors and Windows
... 2-1
Keys and Locks
. .. . . . . . . . . . . . .
2-2
Doors
. ... . . . . . . . . . . . . . . . . . . . .
2-10
Vehicle Security
... . . . . . . . . . . .
2-11
Exterior Mirrors
.. .. . . . . . . . . . . .
2-14
Interior Mirrors
... . . . . . . . . . . . . .
2-15
Windows
... . . . . . . . . . . . . . . . . . .
2-16
Roof
. .. . . . . . . . . . . . . . . . . . . . . . . .
2-18
Seats and Restraints
. .. . . . . . .
3-1
Head Restraints
. ... . . . . . . . . . . .
3-2
Front Seats
. ... . . . . . . . . . . . . . . . .
3-3
Rear Seats
.. .. . . . . . . . . . . . . . . . .
3-8
Safety Belts
.. .. . . . . . . . . . . . . . .
3-10
Airbag System
. ... . . . . .. . . . . ..
3-26
Child Restraints
... . . . . . . . . . . .
3-42
Storage
. ... . . . . . . . . . . . . . . . . . . .
4-1
Storage Compartments
. ... . . . .
4-1
Additional Storage Features.. . 4-2
Instruments and Controls
.. ..
5-1
Controls
.. .. . . . . . . . . . . . . . . . . . . .
5-2
Warning Lights, Gauges, and
Indicators
. .. . . . . . . . . . . . . . . . .
5-10
Information Displays
.. .. . . . . . .
5-26
Vehicle Messages
.. .. . . . . . . . .
5-30
Vehicle Personalization
.. .. . . .
5-39
Universal Remote System
. .. .
5-45
Lighting
.. .. . . . . . . . . . . . . . . . . . . .
6-1
Exterior Lighting
.. .. . . . . . . . . . . .
6-1
Interior Lighting
. .. . . . . . . . . . . . . .
6-5
Lighting Features
.. .. . . . . . . . . . .
6-6
Infotainment System
.. .. . . . . .
7-1
Introduction
.. .. . . . . . . . . . . . . . . . .
7-1
Radio
.. .. . . . . . . . . . . . . . . . . . . . . . .
7-6
Audio Players
. ... . . . . . . . . . . . .
7-15
Phone
... . . . . . . . . . . . . . . . . . . . . .
7-21
Climate Controls
. .. . . . . . . . . . .
8-1
Climate Control Systems
. .. . . .
8-1
Air Vents
.. .. . .. . . .. . . .. . . .. . . ..
8-5
Maintenance
.. .. . . . . . . . . . . . . . . .
8-5
Driving and Operating
.. .. . . . .
9-1
Driving Information
. ... . .. .. .. ..
9-2
Starting and Operating
.. .. . . .
9-17
Engine Exhaust
. .. . . . . . . . . . . .
9-24
Automatic Transmission
.. .. . .
9-25
Brakes
... . . . . . . . . . . . . . . . . . . . .
9-28
Ride Control Systems
.. .. . . . .
9-29
Cruise Control
.. .. . . . . . . . . . . . .
9-32
Fuel
.. .. . . . . . . . . . . . . . . . . . . . . . .
9-35
Towing
... . . . . . . . . . . . . . . . . . . . .
9-41
Conversions and Add-Ons. .. 9-48
Vehicle Care
. .. . . . . . . . . . . . . . .
10-1
General Information
. .. . . . . . . .
10-2
Vehicle Checks
.. .. . . . . . . . . . . .
10-4
Headlamp Aiming
.. .. . . . . . . .
10-32
Bulb Replacement
.. .. . . . . . .
10-33