2011 Chevrolet Suburban 1500 Owner's Manual - Page 49

Keys, Doors and Windows Obstacle Detection Features If the liftgate encounters an obstacle during a power open or close cycle, a warning chime will sound and the liftgate will automatically reverse direction to the full closed or open position. After removing the obstruction, the power liftgate operation can be used again. If the liftgate encounters multiple obstacles on the same power cycle, the power function will deactivate, and you must manually open or close the liftgate. The REAR ACCESS OPEN warning message in the Driver Information Center (DIC) will indicate that the liftgate is open. After removing the obstructions, manually open the liftgate to the full open position or close the liftgate to the fully closed and latched position. The liftgate will now resume normal power operation. Pinch sensors are located on the sides of the liftgate. If an object is caught between the liftgate and the body and presses against this sensor, the liftgate will reverse direction and open fully. The liftgate will remain open until it is activated again or closed manually. Do not force the liftgate open or closed during a power cycle. 2-11 If the RKE button or the power close button on the liftgate is pressed while power operation is disabled, the lamps will flash three times, but the liftgate will not move. It is not recommended that you drive with the liftgate open, however, if you must drive with the liftgate open, the liftgate should be set to manual operation by pressing the OFF switch on the center console. The liftgate has an electric latch. If the battery is disconnected or has low voltage, the liftgate will not open. The liftgate will resume operation when the battery is reconnected and charged. If the battery is properly connected with adequate voltage, the switch is not disabled, and the liftgate still will not function, your vehicle should be taken to a dealer for service. Manual Operation of Power Liftgate To change the liftgate to manual operation, press the switch on the overhead console to the OFF position. With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and closed. To open the liftgate, press the touchpad on the handle on the outside of the liftgate, and lift the gate open. To close the liftgate, use the pull cup to lower the liftgate and close. The liftgate latch will power close. Always close the liftgate before driving.