2014 Ford Escape Quick Reference Guide Printing 1 - Page 4

SYNC® Getting Started with Your SYNC System SYNC is a hands-free, voice recognition system used for entertainment, information and communication. SYNC. Say the Word. Why Do I Need a SYNC Owner Account? A SYNC owner account is required for Vehicle Health Report activation and the ability to view your reports online. You'll also be able to take advantage of all of SYNC's Services and personalization features, such as saving your Favorites and Points of Interest. You'll receive the latest software updates that add new places, directions and information; and if you have questions, you'll get free customer support. Note: Your SYNC system may offer advanced features such as SYNC Services and Vehicle Health Reports. Visit the website or call the toll-free number for more information. See the inside front cover of this guide for details. Answering Incoming Calls Whenever you have an incoming call, you will be able to see the name and number of the person calling in your display. Press the phone button to answer an incoming call. You can hang up at any time by pressing the phone button . Do Not Disturb Mode This feature blocks incoming calls and text messages and saves them for later. You still have access to outgoing calls when this feature is active. Say the voice command "Do not disturb on" to enable and "Do not disturb off" to disable. Pairing Your Phone with SYNC In order to use many of the features of SYNC, such as making a phone call, receiving a text or using SYNC Services* , you must first pair and connect your phone with SYNC. To Pair Your Phone for the First Time 1. Make sure that your vehicle is in P (Park), your ignition and radio are on, and your cellular phone is in the proper mode. See your phone's manual, if necessary. 2. Press the phone button. When the display indicates No Phone Found, press OK. 3. When Find SYNC appears in the display, press OK. Note: If you are prompted to enter a PIN on your cellular phone, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the SYNC touchscreen, then skip Steps 4 and 5. 4. When prompted on your phone's display, confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone. 5. When prompted on SYNC, confirm that the PIN provided by SYNC matches the PIN that your cellular phone displayed. 6. The display indicates when the pairing is successful. Note: The system may prompt you to set your phone as primary/favorite (the primary phone will receive messages and voice mails); download your phone book (this is required to use the full set of voice commands); and turn on 911 Assist® . Tips Make sure that you accept SYNC's request to access your phone. •  To pair subsequent phones, please refer to Pairing Subsequent Phones in the SYNC chapter of your Owner's Manual. •  If you are experiencing pairing problems, try performing a clean pairing by deleting your services from SYNC and deleting the SYNC connection from your phone, and then repeat the process. Before You Get Started 1. Set up your owner account at SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada). Register by following the on-screen instructions. After registering, you can see what available services you are eligible for. 2. SYNC uses a wireless connection called Bluetooth® to communicate with your phone. Turn Bluetooth mode on in your phone's menu options. This lets your phone find SYNC. If you need more details on setting up your phone with SYNC, visit SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada), or your phone manufacturer's website. 6 Using My Phone with SYNC Note: You must download your phone book to make phone calls with voice commands by name. Making a Phone Call Use SYNC to make a phone call to anyone in your phone book by pulling the voice button . When prompted, say a voice command. For example, you could say "Call Jake Smith at home". When the system confirms the number, say "Dial" again to initiate the call. Note: You can also make phone calls by pulling the voice button . When prompted, say the voice command "Dial", then verbally say the phone number. Using SYNC to Access Digital Media Plug in your USB media devices such as phones and MP3 players, and use SYNC to play all of your favorite music. Using Voice Commands to Play Music 1. Plug your media player into your USB port. 2. Pull the voice button . When prompted, say "USB", then follow-up saying a voice command. 7