2015 Ford Explorer Owner Manual Printing 2 - Page 546
2015 Ford Explorer Manual
Page 546 highlights
MyFord Touch® (If Equipped) 545 TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. Phone issues Possible Possible solution(s) cause(s) The audio control Review your phone's user guide There is settings on your regarding audio adjustments. excessive background noise phone may be affecting SYNC during a phone call. performance. During a call, I Possible phone Try turning off the device, can hear the malfunction. resetting the device, removing other person but the device's battery, then trying they cannot hear again. me. SYNC is not able • This is a • Go to the website to review to download my phone-dependent your phone's compatibility. phonebook. feature, OR • Try turning off the device, • Possible phone resetting the device or removing malfunction. the device's battery, then trying again. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website. Issue 2015 Explorer (exp) Owners Guide gf, 2nd Printing, September 2014 USA (fus)
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