1995 GMC Sonoma Owner's Manual - Page 335

Customer Assistance for Hearing or the Speech lmpaired(TDD) To assist customers who have hearing difficulties, GMCTruck has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with GMC Truck by dialing: In the United States, 1-800-GMC-TKTD (1-80042-8583). (TDD users in Canada can dial 1-800-263-3830.) GM Participation inBBB AUTO LINE A/ternative Dispute Resolution Program * $'Thisprogram may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both GMC Truck and your GMC Truck dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, GMC Truck voluntarily participates in BBB AUTO LINE. BBB AUTO LINE isan out-of-court program administered by the Better Business Bureau system to settle disputesbetween customers and automobile manufacturers. Thisprogram is available freeof charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satishction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address: BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100 8-3