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2003 GMC Savana Van Owner's Manual - Page 370

2003 GMC Savana Van Manual

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Section 7 Customer Assistance Information ~~~ Customer Assistance Information ...7.2 Customer Satisfaction Procedure ...7.2 Online OwnerCenter ...7.4 Customer Assistance for Text Telephone (TTY)Users ...7.4 Customer Assistance Off ices ...7.4 GM Mobility Program for Persons with Disabilities ...7.5 Roadside Assistance Program ...7.6 Courtesy Transportation ...7.8 Reporting Safety Defects ...7.10 Reporting Safety Defects to the United States Government ...7.10 Reporting Safety Defects to the Canadian Government ...7.10 Reporting Safety Defects to General Motors ...7-11 Service Publications Ordering Information ...7.11 7-1

Section	Page
Table of Contents	2
Seats and Restraint Systems	8
Front Seats	9
Manual Seats	9
Power Seat	10
Reclining Seatbacks	10
Rear Seats	12
Rear Seat Operation	12
Safety Belts	16
Safety Belts: They Are for Everyone	16
Questions and Answers About Safety Belts	20
How to Wear Safety Belts Properly	21
Driver Position	21
Safety Belt Use During Pregnancy	29
Right Front Passenger Position	30
Center Passenger Position (2nd Row)	30
Center Passenger Position (3rd, 4th and 5th Row)	31
Rear Seat Passengers	32
Rear Safety Belt Comfort Guides for Children and Small Adults	35
Safety Belt Pretensioners	38
Safety Belt Extender	38
Child Restraints	39
Older Children	39
Infants and Young Children	41
Child Restraint Systems	48
Where to Put the Restraint	51
Top Strap	55
Top Strap Anchor Location	57
Lower Anchorages and Top Tethers for Children (LATCH System)	58
Securing a Child Restraint Designed for the LATCH System	60
Securing a Child Restraint in a Rear Outside Seat Position	60
Securing a Child Restraint in a Center Seat Position (2nd Row)	63
Securing a Child Restraint in a Center Seat Position (3rd, 4th and 5th Row)	63
Securing a Child Restraint in the Right Front Seat Position	65
Air Bag System	70
Where Are the Air Bags?	73
When Should an Air Bag Inflate?	74
What Makes an Air Bag Inflate?	75
How Does an Air Bag Restrain?	76
What Will You See After an Air Bag Inflates?	76
Air Bag Off Switch	77
Servicing Your Air Bag-Equipped Vehicle	80
Adding Equipment to Your Air Bag-Equipped Vehicle	81
Restraint System Check	82
Checking Your Restraint Systems	82
Replacing Restraint System Parts After a Crash	83
Features and Controls	84
Keys	85
Remote Keyless Entry System	86
Remote Keyless Entry System Operation	87
Doors and Locks	90
Door Locks	90
Power Door Locks	91
Last Door Closed Locking	91
Rear Door Security Locks	92
Lockout Protection	93
Leaving Your Vehicle	93
Sliding Side Door	94
Rear Doors	97
Windows	99
Manual Windows	99
Power Windows	100
Swing-Out Windows	101
Sun Visors	101
Theft-Deterrent Systems	102
Passlock	102
Starting and Operating Your Vehicle	103
New Vehicle Break-ln	103
Ignition Positions	103
Starting Your Engine	104
Engine Coolant Heater	106
Automatic Transmission Operation	107
All-Wheel Drive	109
Parking Brake	109
Shifting Into Park (P)	110
Shifting Out of Park (P)	112
Parking Over Things That Burn	113
Engine Exhaust	113
Running Your Engine While You Are Parked	114
Mirrors	115
Manual Rearview Mirror	115
Outside Manual Mirror	115
Outside Remote Control Mirror	115
Outside Camper-Type Mirrors	116
Outside Power Mirrors	117
Outside Convex Mirror	118
Outside Heated Mirrors	118
OnStar System	119
Storage Areas	121
Instrument Panel	122
Instrument Panel Overview	123
Hazard Warning Flashers	125
Other Warning Devices	126
Horn	126
Tilt Wheel	126
Turn Signal/Multifunction Lever	127
Exterior Lamps	133
Interior Lamps	135
Accessory Power Outlets	138
Ashtrays and Cigarette Lighter	138
Climate Controls	139
Climate Control System	139
Rear Heating System	140
Rear Air Conditioning and Heating System	141
Warning Lights, Gages and Indicators	145
Instrument Panel Cluster	146
Speedometer	147
Safety Belt Reminder Light	148
Air Bag Readiness Light	149
Air Bag Off Light	150
Charging System Light	151
Voltmeter Gage	152
Brake System Warning Light	153
Anti-Lock Brake System Warning Light	154
Engine Coolant Temperature Gage	154
Low Coolant Warning Light	155
Malfunction Indicator Lamp	155
Oil Pressure Gage	158
Change Engine Oil Light	159
Security Light	159
Cruise Control Light	160
Daytime Running Lamps Indicator Light	160
Tow/Haul Mode Light	160
Check Gages Warning Light	160
Fuel Gage	161
Audio System(s)	162
Setting the Time for Radios without Radio Data Systems (RDS)	162
Setting the Time for Radios with Radio Data Systems (RDS)	163
AM-FM Radio	163
Radio with CD (Base Level)	166
Radio with Cassette and CD	170
Radio with Six-Disc CD	181
Rear Seat Audio (RSA)	192
Theft-Deterrent Feature (Non-RDS Radios)	194
Theft-Deterrent Feature (RDS Radios)	194
Understanding Radio Reception	195
Care of Your Cassette Tape Player	195
Care of Your CDs	196
Care of Your CD Player	197
Fixed Mast Antenna	197
Chime Level Adjustment	197
Driving Your Vehicle	198
Your Driving, the Road, and Your Vehicle	199
Defensive Driving	199
Drunken Driving	199
Control of a Vehicle	202
Braking	203
Locking Rear Axle	205
Steering	206
Off-Road Recovery	208
Passing	208
Loss of Control	210
Driving at Night	211
Driving in Rain and on Wet Roads	212
City Driving	215
Freeway Driving	216
Before Leaving on a Long Trip	217
Highway Hypnosis	218
Hill and Mountain Roads	219
Winter Driving	221
If You Are Stuck: In Sand, Mud, Ice or Snow	225
Towing	226
Towing Your Vehicle	226
Recreational Vehicle Towing	226
Loading Your Vehicle	227
Towing a Trailer	229
Service and Appearance Care	244
Service	246
Doing Your Own Service Work	246
Adding Equipment to the Outside of Your Vehicle	247
Fuel	248
Gasoline Octane	248
Gasoline Specifications	248
California Fuel	249
Additives	249
Fuels in Foreign Countries	249
Filling Your Tank	250
Filling a Portable Fuel Container	251
Checking Things Under the Hood	252
Hood Release	252
Engine Compartment Overview	255
Engine Oil	257
Engine Air Cleaner/Filter	262
Automatic Transmission Fluid	264
Engine Coolant	267
Radiator Pressure Cap	270
Engine Overheating	271
Cooling System	273
Engine Fan Noise	280
Power Steering Fluid	280
Windshield Washer Fluid	281
Brakes	283
Battery	286
Jump Starting	287
All-Wheel Drive	292
Rear Axle	293
Front Axle	294
Noise Control System	295
Tampering with Noise Control System Prohibited	295
Bulb Replacement	297
Halogen Bulbs	297
Headlamps	297
Front Turn Signal, Sidemarker and Parking Lamps	299
Taillamps	299
Replacement Bulbs	301
Windshield Wiper Blade Replacement	302
Tires	303
Inflation -- Tire Pressure	304
Dual Tire Operation	305
Tire Inspection and Rotation	305
When It Is Time for New Tires	307
Buying New Tires	308
Uniform Tire Quality Grading	309
Wheel Alignment and Tire Balance	310
Wheel Replacement	311
Tire Chains	312
If a Tire Goes Flat	312
Changing a Flat Tire	313
Appearance Care	329
Cleaning the Inside of Your Vehicle	329
Care of Safety Belts	332
Weatherstrips	332
Cleaning the Outside of Your Vehicle	333
Sheet Metal Damage	335
Finish Damage	336
Underbody Maintenance	336
Chemical Paint Spotting	336
GM Vehicle Care/Appearance Materials	337
Vehicle Identification	339
Vehicle Identification Number (VIN)	339
Service Parts Identification Label	339
Electrical System	340
Add-On Electrical Equipment	340
Headlamp Wiring	340
Windshield Wiper Fuses	340
Fuses and Circuit Breakers	341
Capacities and Specifications	346
Normal Maintenance Replacement Parts	349
Maintenance Schedule	350
Maintenance Schedule	351
Introduction	351
Your Vehicle and the Environment	351
Maintenance Requirements	351
How This Section is Organized	352
Part A: Scheduled Maintenance Services	353
Using Your Maintenance Schedule	353
Scheduled Maintenance	354
Part B: Owner Checks and Services	359
At the First 100, 1,000 and 6,000 Miles (160, 1600 and 10000km)	359
At Each Fuel Fill	359
At Least Once a Month	359
At Least Twice a Year	360
At Least Once a Year	361
Part C: Periodic Maintenance Inspections	364
Steering and Suspension Inspection	364
Exhaust System Inspection	364
Fuel System Inspection	364
Engine Cooling System Inspection	364
Throttle System Inspection	365
Rear Axle Service	365
Transfer Case and Front Axle (All-Wheel Drive) Inspection	365
Brake System Inspection	365
Part D: Recommended Fluids and Lubricants	366
Part E: Maintenance Record	368
Customer Assistance Information	370
Customer Assistance Information	371
Customer Satisfaction Procedure	371
Online Owner Center	373
Customer Assistance for Text Telephone (TTY) Users	373
Customer Assistance Offices	373
GM Mobility Program for Person with Disabilities	374
Roadside Assistance Program	375
Courtesy Transportation	377
Reporting Safety Defects	379
Reporting Safety Defects to the United States Government	379
Reporting Safety Defects to the Canadian Government	379
Reporting Safety Defects to General Motors	380
Service Publications Ordering Information	380

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