2001 Lexus ES 300 Owners Manual - Page 8
2001 Lexus ES 300 Manual
Page 8 highlights
OTHER BENEFITS AND ASSISTANCE A M E N I T I E S Quality Control You may have noticed a few miles on the odometer when you took delivery of your IS 300. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. Every Lexus undergoes three major inspections after leaving the assembly line. The first is conducted by Toyota Motor Corporation before the vehicle is shipped from Japan. The second is conducted at the vehicle's port of entry in the United States. The final inspection takes place at the selling dealership and includes a road test conducted by a trained Lexus technician. If you'd like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant. Vehicle Service History When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the United States - a great convenience if you relocate or need to have your vehicle serviced while traveling. Vehicle Service Agreements If you plan to keep your vehicle for several years or if you accumulate mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to minimize your inconvenience should your vehicle require repair. Lexus vehicle service agreements are available with a variety of coverage options. A Lexus dealership sales consultant can help you select the plan that's best for you. 7 C o m p l i m e n t a r y S e r v i c e s